{"zip_code":"21236","total_complaints":819,"rank":31,"total_zips":66,"population":38632,"per_capita_rate":21.2,"per_capita_rank":36,"per_capita_total":59,"top_3":[{"type":"WW-Water Leak (Exterior)","count":313,"percent":38.2},{"type":"WW-Water No Water","count":108,"percent":13.2},{"type":"ECC-Information Request","count":86,"percent":10.5}],"top_descriptor":"","unusual_complaint":"WW-Hydrant Damaged","creative_descriptor":"","snitch_score":{"score":0,"label":"Live and Let Live","count":5,"definition":"Noise and parking-related reports"},"avg_resolution_hours":11.7,"peak_hour":8,"quiet_hour":2,"peak_day":"Wednesday","worst_day":{"date":"2025-01-08","count":19},"monthly_trend":[133,66,62,8,17,60,78,77,91,76,54,97],"monthly_months":[1,2,3,4,5,6,7,8,9,10,11,12],"night_owl_score":0.05,"rat_season_peak":null,"archetype":{"name":"Steady State","icon":"\u2696\ufe0f"},"twins":{"cosmic":"21133","evil":"21230"},"top_agency":"Water Wastewater                                  ","comparison_vs_avg":-0.92,"economics":{"agency_performance":[{"agency":"Water Wastewater                                  ","count":653,"closed_count":649,"hours":15.2},{"agency":"ECC                                               ","count":89,"closed_count":88,"hours":0.0},{"agency":"Solid Waste                                       ","count":30,"closed_count":30,"hours":379.7}],"infrastructure_count":9,"gentrification_count":3,"blight_count":0,"seasonal_volatility":0.49,"noise_ratio":0.0,"noise_pct":0.2,"most_ignored":{"type":"WW-Water Meter Leak","hours":70.5,"closed_count":34},"rating":"AAA"},"timing":{"night_owl_pct":2.0,"weekend_pct":13.9,"hour_distribution":[3,4,1,4,5,4,32,48,100,69,87,75,66,48,73,51,44,28,21,21,10,17,1,7],"dow_distribution":[30,153,154,157,105,136,84],"busiest_window":"9am-Noon"},"channels":{"mobile_pct":0.0,"phone_pct":86.7,"online_pct":0.0,"other_pct":13.3,"unknown_pct":0.0,"known_count":819,"primary_channel":"Phone"},"resolution":{"same_hour_pct":15.0,"same_day_pct":60.9,"within_week_pct":81.5,"median_hours":11.7,"p90_hours":624.1,"closed_count":811},"seasonal":[{"type":"WW-Water Leak (Exterior)","monthly":[73,36,35,1,6,17,38,25,20,15,17,30],"peak_month":"Jan","low_month":"Apr","swing_ratio":73.0},{"type":"WW-Water No Water","monthly":[21,5,2,1,2,6,6,4,23,8,10,20],"peak_month":"Sep","low_month":"Apr","swing_ratio":23.0},{"type":"ECC-Information Request","monthly":[11,3,1,2,3,7,8,9,12,7,3,20],"peak_month":"Dec","low_month":"Mar","swing_ratio":20.0},{"type":"WW-Water Low Pressure","monthly":[5,1,2,0,0,4,4,4,5,5,2,5],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"WW-Water Meter Leak","monthly":[3,2,6,0,1,3,5,5,3,1,2,3],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0}],"diversity":{"unique_types":49,"focus_score":61.9,"distinctive_types":[{"type":"WW-Water Turn Off (Request)","lift":23.4,"pct":3.9},{"type":"WW-Water Discolored","lift":23.0,"pct":3.5},{"type":"WW-Water Turn On (Request)","lift":20.6,"pct":1.5},{"type":"WW-Water Leak (Exterior)","lift":19.5,"pct":38.2},{"type":"WW-Water Low Pressure","lift":17.3,"pct":4.5}]},"geo_stories":{"main_character":{"address":"4122 Kahlston Rd, Nottingham, 21236","count":21,"top_type":"WW-Water Discolored","position":[-76.46208,39.4166]},"turf_wars":{"type1":{"name":"WW-Water Leak (Exterior)","points":[[-76.4613,39.39222],[-76.4663,39.40204],[-76.49448,39.39005],[-76.50121,39.38549],[-76.47358,39.38427],[-76.47076,39.41917],[-76.4821,39.39502],[-76.47513,39.41358],[-76.48227,39.39514],[-76.49454,39.38618],[-76.48376,39.40652],[-76.48626,39.38669],[-76.46712,39.38604],[-76.4756,39.41707],[-76.48122,39.38593],[-76.46975,39.39019],[-76.5057,39.3902],[-76.4602,39.38375],[-76.46868,39.39197],[-76.4491,39.3693],[-76.48584,39.41514],[-76.48815,39.38671],[-76.482,39.39554],[-76.45627,39.37493],[-76.50222,39.38721],[-76.51357,39.37166],[-76.47954,39.40195],[-76.47738,39.41367],[-76.47317,39.3839],[-76.47468,39.38168],[-76.47872,39.39864],[-76.48897,39.38898],[-76.50511,39.38865],[-76.501,39.36407],[-76.50592,39.37849],[-76.46943,39.39026],[-76.51939,39.36344],[-76.46718,39.41768],[-76.51428,39.3675],[-76.48719,39.41698],[-76.47097,39.41749],[-76.50135,39.36518],[-76.48666,39.38672],[-76.4579,39.37383],[-76.50477,39.38506],[-76.48132,39.39458],[-76.50849,39.3743],[-76.46943,39.39026],[-76.46615,39.40176],[-76.46905,39.39128],[-76.47592,39.38275],[-76.48331,39.38306],[-76.49046,39.4138],[-76.47232,39.38564],[-76.46868,39.39197],[-76.46924,39.37527],[-76.50146,39.38393],[-76.51686,39.36333],[-76.48317,39.38281],[-76.47558,39.41335],[-76.47006,39.38961],[-76.47245,39.4093],[-76.47781,39.38373],[-76.50466,39.38389],[-76.47779,39.38281],[-76.46688,39.38879],[-76.50475,39.3837],[-76.47179,39.38484],[-76.46259,39.38157],[-76.49771,39.36783],[-76.51686,39.36333],[-76.48146,39.38617],[-76.50467,39.38857],[-76.51531,39.37238],[-76.51043,39.37206],[-76.50922,39.38222],[-76.47745,39.41329],[-76.48982,39.36318],[-76.50475,39.3837],[-76.47809,39.41338],[-76.50776,39.38227],[-76.50692,39.37478],[-76.51747,39.36209],[-76.4675,39.41775],[-76.48021,39.39394],[-76.50274,39.36984],[-76.4871,39.38629],[-76.51562,39.36347],[-76.49841,39.36774],[-76.4869,39.41724],[-76.48437,39.38178],[-76.51599,39.36781],[-76.50804,39.38193],[-76.46832,39.39296],[-76.52453,39.36152],[-76.51028,39.38317],[-76.46083,39.39382],[-76.46932,39.39044],[-76.47761,39.38252],[-76.50798,39.38206],[-76.46574,39.40183],[-76.49794,39.39166],[-76.45717,39.39341],[-76.46839,39.40695],[-76.47367,39.38406],[-76.5021,39.38386],[-76.49408,39.39409],[-76.51462,39.36767],[-76.48583,39.41509],[-76.47152,39.41711],[-76.48729,39.41751],[-76.48583,39.41509],[-76.5088,39.37438],[-76.47326,39.38419],[-76.47092,39.41723],[-76.46688,39.38879],[-76.51531,39.37238],[-76.50142,39.38344],[-76.51378,39.36673],[-76.51483,39.36735],[-76.51703,39.36078],[-76.47296,39.39287],[-76.47742,39.41349],[-76.51462,39.36767],[-76.47203,39.41711],[-76.48992,39.41632],[-76.47326,39.38419],[-76.46073,39.38248],[-76.50177,39.38337],[-76.50417,39.38295],[-76.4675,39.41775],[-76.48641,39.40921],[-76.47539,39.41347],[-76.50093,39.38637],[-76.50466,39.38389],[-76.47742,39.41349],[-76.47198,39.4179],[-76.51231,39.37336],[-76.52179,39.36551],[-76.51537,39.3724],[-76.51733,39.36317],[-76.50466,39.38389],[-76.51256,39.37298],[-76.49044,39.41594],[-76.47431,39.40327],[-76.48209,39.40632],[-76.46879,39.3918],[-76.46259,39.38157],[-76.47477,39.3844],[-76.47781,39.4109],[-76.5014,39.38305],[-76.51417,39.3627],[-76.51086,39.36945],[-76.48584,39.39462],[-76.47987,39.39425],[-76.51338,39.37361],[-76.46943,39.39026],[-76.51462,39.36767],[-76.46688,39.38879],[-76.47804,39.41359],[-76.4894,39.38867],[-76.51116,39.36153],[-76.47742,39.41349],[-76.50539,39.36911],[-76.47484,39.41308],[-76.47407,39.38453],[-76.47592,39.38275],[-76.46827,39.41754],[-76.47148,39.417],[-76.47539,39.39851],[-76.50997,39.37191],[-76.46312,39.41373],[-76.50193,39.38242],[-76.48684,39.38682],[-76.50085,39.38552],[-76.51516,39.37305],[-76.47474,39.41328],[-76.46652,39.39636],[-76.46534,39.40522],[-76.47317,39.3839],[-76.51378,39.36673],[-76.46691,39.41773],[-76.50402,39.38356],[-76.47742,39.41349],[-76.47135,39.4175],[-76.51515,39.357],[-76.46601,39.38445],[-76.49598,39.38577],[-76.48657,39.38724],[-76.45414,39.39994],[-76.50082,39.38593],[-76.46796,39.41712],[-76.48443,39.39795],[-76.47009,39.39134],[-76.4439,39.37476],[-76.51256,39.36086],[-76.50466,39.38389],[-76.51714,39.36052],[-76.51462,39.36767],[-76.48688,39.41708],[-76.51164,39.3605],[-76.50595,39.38318],[-76.47254,39.38336],[-76.5032,39.38233],[-76.48023,39.39877],[-76.47414,39.41029],[-76.4821,39.39502],[-76.47962,39.38726],[-76.48261,39.38615],[-76.48976,39.38735],[-76.51231,39.37336],[-76.48688,39.38686],[-76.5006,39.36828],[-76.50559,39.38841],[-76.48331,39.38306],[-76.53244,39.36434],[-76.47745,39.41329],[-76.48641,39.40921],[-76.51043,39.37206],[-76.4684,39.41692],[-76.47523,39.3869],[-76.48443,39.40755],[-76.47482,39.39287],[-76.50193,39.38242],[-76.48553,39.39321],[-76.48287,39.38555],[-76.46611,39.40219],[-76.47592,39.38275],[-76.48508,39.38613],[-76.46882,39.39162],[-76.4703,39.41833],[-76.46256,39.38566],[-76.48072,39.40043],[-76.47135,39.4175],[-76.48347,39.38303],[-76.48022,39.39417],[-76.47989,39.40064],[-76.47474,39.41328],[-76.50767,39.38216],[-76.50197,39.38353],[-76.47655,39.40151],[-76.46077,39.41543],[-76.50513,39.3844],[-76.48236,39.38557],[-76.46704,39.41794],[-76.47102,39.41778],[-76.48023,39.39877],[-76.51417,39.3627],[-76.48213,39.41619],[-76.53039,39.36541],[-76.47073,39.41072],[-76.48583,39.41509],[-76.46879,39.3918],[-76.507,39.38916],[-76.47554,39.40636],[-76.51553,39.37718],[-76.49724,39.36286],[-76.46361,39.36973],[-76.47157,39.41763],[-76.51176,39.35881],[-76.51068,39.37063],[-76.47804,39.41359],[-76.46266,39.38162],[-76.51642,39.37373],[-76.44483,39.37476],[-76.48583,39.41509],[-76.50798,39.38206],[-76.50922,39.38222],[-76.4894,39.38867],[-76.47407,39.38752],[-76.49449,39.38425],[-76.46041,39.39807],[-76.5006,39.36828],[-76.46208,39.4166],[-76.48444,39.38595],[-76.47165,39.41689],[-76.48012,39.38577],[-76.507,39.38916],[-76.47306,39.39127],[-76.49279,39.39464],[-76.47967,39.41],[-76.46989,39.38925],[-76.48801,39.36224],[-76.46681,39.37198],[-76.50485,39.37341],[-76.51098,39.36929],[-76.5088,39.37438],[-76.48443,39.39795],[-76.46479,39.41848],[-76.47022,39.40049],[-76.51686,39.36333],[-76.49449,39.38937],[-76.47794,39.39852],[-76.50905,39.38245],[-76.4641,39.3693],[-76.4945,39.38603],[-76.47287,39.38539],[-76.46432,39.3819],[-76.49897,39.38344],[-76.50082,39.38593]]},"type2":{"name":"WW-Water No Water","points":[[-76.50515,39.38994],[-76.50623,39.38914],[-76.50512,39.38861],[-76.50601,39.38946],[-76.50591,39.39072],[-76.50663,39.38988],[-76.50517,39.38971],[-76.50652,39.38977],[-76.50581,39.38886],[-76.51657,39.36475],[-76.50243,39.38484],[-76.45982,39.41572],[-76.47744,39.4008],[-76.50375,39.38335],[-76.50227,39.38418],[-76.51103,39.35864],[-76.48583,39.41509],[-76.4763,39.39525],[-76.506,39.36465],[-76.46924,39.37527],[-76.47074,39.39027],[-76.48371,39.38355],[-76.46319,39.38075],[-76.48393,39.41203],[-76.46365,39.38204],[-76.46212,39.38214],[-76.51788,39.36369],[-76.51708,39.36512],[-76.5022,39.36733],[-76.48611,39.38342],[-76.51371,39.35561],[-76.47828,39.3939],[-76.50869,39.37374],[-76.48056,39.40041],[-76.48167,39.40053],[-76.47969,39.40032],[-76.50639,39.38395],[-76.47171,39.37587],[-76.51068,39.37063],[-76.50726,39.38522],[-76.50539,39.38397],[-76.50872,39.38549],[-76.46321,39.41279],[-76.50872,39.38549],[-76.50207,39.38657],[-76.50748,39.385],[-76.50466,39.38389],[-76.47146,39.41678],[-76.47969,39.40032],[-76.47332,39.40962],[-76.47522,39.40938],[-76.46991,39.41003],[-76.46292,39.38421],[-76.46222,39.38105],[-76.46088,39.38291],[-76.46319,39.38075],[-76.46076,39.38256],[-76.46729,39.38368],[-76.47583,39.41603],[-76.47696,39.41671],[-76.47556,39.41668],[-76.47542,39.41675],[-76.47702,39.40292],[-76.47734,39.40284],[-76.47734,39.40284],[-76.47692,39.40335],[-76.47786,39.40311],[-76.50551,39.3853],[-76.50812,39.38515],[-76.52009,39.35964],[-76.51773,39.35762],[-76.50203,39.38315],[-76.50738,39.36932],[-76.46259,39.38157],[-76.48677,39.38307],[-76.48541,39.38263],[-76.48874,39.38282],[-76.48374,39.38193],[-76.4898,39.41586],[-76.50125,39.38672],[-76.49387,39.38413],[-76.50149,39.38463],[-76.50149,39.38463],[-76.50096,39.38466],[-76.494,39.38351],[-76.4815,39.38852],[-76.47901,39.38887],[-76.48061,39.3879],[-76.47802,39.41671],[-76.47448,39.4168],[-76.48637,39.38395],[-76.48595,39.38381],[-76.48214,39.389],[-76.48145,39.38523],[-76.48306,39.38622],[-76.47954,39.38785],[-76.4815,39.38852],[-76.48155,39.3894],[-76.48955,39.38341],[-76.48886,39.36432],[-76.49688,39.36365],[-76.48958,39.36311],[-76.48835,39.36363],[-76.48973,39.36268],[-76.48982,39.36318],[-76.48801,39.36224],[-76.48835,39.36233],[-76.49029,39.3634]]}},"night_shift":[[-76.49408,39.39409],[-76.46212,39.38214],[-76.50135,39.36518],[-76.51708,39.36512],[-76.46707,39.3964],[-76.49448,39.39005],[-76.50943,39.38389],[-76.50812,39.38515],[-76.5021,39.38386],[-76.47787,39.40044],[-76.50149,39.38463],[-76.47468,39.38168],[-76.47468,39.38168],[-76.48146,39.38617],[-76.48637,39.38395],[-76.53037,39.36456]],"category_points":{"WW-Water Leak (Exterior)":{"count":313,"points":[[-76.4613,39.39222],[-76.4663,39.40204],[-76.49448,39.39005],[-76.50121,39.38549],[-76.47358,39.38427],[-76.47076,39.41917],[-76.4821,39.39502],[-76.47513,39.41358],[-76.48227,39.39514],[-76.49454,39.38618],[-76.48376,39.40652],[-76.48626,39.38669],[-76.46712,39.38604],[-76.4756,39.41707],[-76.48122,39.38593],[-76.46975,39.39019],[-76.5057,39.3902],[-76.4602,39.38375],[-76.46868,39.39197],[-76.4491,39.3693],[-76.48584,39.41514],[-76.48815,39.38671],[-76.482,39.39554],[-76.45627,39.37493],[-76.50222,39.38721],[-76.51357,39.37166],[-76.47954,39.40195],[-76.47738,39.41367],[-76.47317,39.3839],[-76.47468,39.38168],[-76.47872,39.39864],[-76.48897,39.38898],[-76.50511,39.38865],[-76.501,39.36407],[-76.50592,39.37849],[-76.46943,39.39026],[-76.51939,39.36344],[-76.46718,39.41768],[-76.51428,39.3675],[-76.48719,39.41698],[-76.47097,39.41749],[-76.50135,39.36518],[-76.48666,39.38672],[-76.4579,39.37383],[-76.50477,39.38506],[-76.48132,39.39458],[-76.50849,39.3743],[-76.46943,39.39026],[-76.46615,39.40176],[-76.46905,39.39128],[-76.47592,39.38275],[-76.48331,39.38306],[-76.49046,39.4138],[-76.47232,39.38564],[-76.46868,39.39197],[-76.46924,39.37527],[-76.50146,39.38393],[-76.51686,39.36333],[-76.48317,39.38281],[-76.47558,39.41335],[-76.47006,39.38961],[-76.47245,39.4093],[-76.47781,39.38373],[-76.50466,39.38389],[-76.47779,39.38281],[-76.46688,39.38879],[-76.50475,39.3837],[-76.47179,39.38484],[-76.46259,39.38157],[-76.49771,39.36783],[-76.51686,39.36333],[-76.48146,39.38617],[-76.50467,39.38857],[-76.51531,39.37238],[-76.51043,39.37206],[-76.50922,39.38222],[-76.47745,39.41329],[-76.48982,39.36318],[-76.50475,39.3837],[-76.47809,39.41338],[-76.50776,39.38227],[-76.50692,39.37478],[-76.51747,39.36209],[-76.4675,39.41775],[-76.48021,39.39394],[-76.50274,39.36984],[-76.4871,39.38629],[-76.51562,39.36347],[-76.49841,39.36774],[-76.4869,39.41724],[-76.48437,39.38178],[-76.51599,39.36781],[-76.50804,39.38193],[-76.46832,39.39296],[-76.52453,39.36152],[-76.51028,39.38317],[-76.46083,39.39382],[-76.46932,39.39044],[-76.47761,39.38252],[-76.50798,39.38206],[-76.46574,39.40183],[-76.49794,39.39166],[-76.45717,39.39341],[-76.46839,39.40695],[-76.47367,39.38406],[-76.5021,39.38386],[-76.49408,39.39409],[-76.51462,39.36767],[-76.48583,39.41509],[-76.47152,39.41711],[-76.48729,39.41751],[-76.48583,39.41509],[-76.5088,39.37438],[-76.47326,39.38419],[-76.47092,39.41723],[-76.46688,39.38879],[-76.51531,39.37238],[-76.50142,39.38344],[-76.51378,39.36673],[-76.51483,39.36735],[-76.51703,39.36078],[-76.47296,39.39287],[-76.47742,39.41349],[-76.51462,39.36767],[-76.47203,39.41711],[-76.48992,39.41632],[-76.47326,39.38419],[-76.46073,39.38248],[-76.50177,39.38337],[-76.50417,39.38295],[-76.4675,39.41775],[-76.48641,39.40921],[-76.47539,39.41347],[-76.50093,39.38637],[-76.50466,39.38389],[-76.47742,39.41349],[-76.47198,39.4179],[-76.51231,39.37336],[-76.52179,39.36551],[-76.51537,39.3724],[-76.51733,39.36317],[-76.50466,39.38389],[-76.51256,39.37298],[-76.49044,39.41594],[-76.47431,39.40327],[-76.48209,39.40632],[-76.46879,39.3918],[-76.46259,39.38157],[-76.47477,39.3844],[-76.47781,39.4109],[-76.5014,39.38305],[-76.51417,39.3627],[-76.51086,39.36945],[-76.48584,39.39462],[-76.47987,39.39425],[-76.51338,39.37361],[-76.46943,39.39026],[-76.51462,39.36767],[-76.46688,39.38879],[-76.47804,39.41359],[-76.4894,39.38867],[-76.51116,39.36153],[-76.47742,39.41349],[-76.50539,39.36911],[-76.47484,39.41308],[-76.47407,39.38453],[-76.47592,39.38275],[-76.46827,39.41754],[-76.47148,39.417],[-76.47539,39.39851],[-76.50997,39.37191],[-76.46312,39.41373],[-76.50193,39.38242],[-76.48684,39.38682],[-76.50085,39.38552],[-76.51516,39.37305],[-76.47474,39.41328],[-76.46652,39.39636],[-76.46534,39.40522],[-76.47317,39.3839],[-76.51378,39.36673],[-76.46691,39.41773],[-76.50402,39.38356],[-76.47742,39.41349],[-76.47135,39.4175],[-76.51515,39.357],[-76.46601,39.38445],[-76.49598,39.38577],[-76.48657,39.38724],[-76.45414,39.39994],[-76.50082,39.38593],[-76.46796,39.41712],[-76.48443,39.39795],[-76.47009,39.39134],[-76.4439,39.37476],[-76.51256,39.36086],[-76.50466,39.38389],[-76.51714,39.36052],[-76.51462,39.36767],[-76.48688,39.41708]]},"WW-Water No Water":{"count":108,"points":[[-76.50515,39.38994],[-76.50623,39.38914],[-76.50512,39.38861],[-76.50601,39.38946],[-76.50591,39.39072],[-76.50663,39.38988],[-76.50517,39.38971],[-76.50652,39.38977],[-76.50581,39.38886],[-76.51657,39.36475],[-76.50243,39.38484],[-76.45982,39.41572],[-76.47744,39.4008],[-76.50375,39.38335],[-76.50227,39.38418],[-76.51103,39.35864],[-76.48583,39.41509],[-76.4763,39.39525],[-76.506,39.36465],[-76.46924,39.37527],[-76.47074,39.39027],[-76.48371,39.38355],[-76.46319,39.38075],[-76.48393,39.41203],[-76.46365,39.38204],[-76.46212,39.38214],[-76.51788,39.36369],[-76.51708,39.36512],[-76.5022,39.36733],[-76.48611,39.38342],[-76.51371,39.35561],[-76.47828,39.3939],[-76.50869,39.37374],[-76.48056,39.40041],[-76.48167,39.40053],[-76.47969,39.40032],[-76.50639,39.38395],[-76.47171,39.37587],[-76.51068,39.37063],[-76.50726,39.38522],[-76.50539,39.38397],[-76.50872,39.38549],[-76.46321,39.41279],[-76.50872,39.38549],[-76.50207,39.38657],[-76.50748,39.385],[-76.50466,39.38389],[-76.47146,39.41678],[-76.47969,39.40032],[-76.47332,39.40962],[-76.47522,39.40938],[-76.46991,39.41003],[-76.46292,39.38421],[-76.46222,39.38105],[-76.46088,39.38291],[-76.46319,39.38075],[-76.46076,39.38256],[-76.46729,39.38368],[-76.47583,39.41603],[-76.47696,39.41671],[-76.47556,39.41668],[-76.47542,39.41675],[-76.47702,39.40292],[-76.47734,39.40284],[-76.47734,39.40284],[-76.47692,39.40335],[-76.47786,39.40311],[-76.50551,39.3853],[-76.50812,39.38515],[-76.52009,39.35964],[-76.51773,39.35762],[-76.50203,39.38315],[-76.50738,39.36932],[-76.46259,39.38157],[-76.48677,39.38307],[-76.48541,39.38263],[-76.48874,39.38282],[-76.48374,39.38193],[-76.4898,39.41586],[-76.50125,39.38672],[-76.49387,39.38413],[-76.50149,39.38463],[-76.50149,39.38463],[-76.50096,39.38466],[-76.494,39.38351],[-76.4815,39.38852],[-76.47901,39.38887],[-76.48061,39.3879],[-76.47802,39.41671],[-76.47448,39.4168],[-76.48637,39.38395],[-76.48595,39.38381],[-76.48214,39.389],[-76.48145,39.38523],[-76.48306,39.38622],[-76.47954,39.38785],[-76.4815,39.38852],[-76.48155,39.3894],[-76.48955,39.38341],[-76.48886,39.36432],[-76.49688,39.36365],[-76.48958,39.36311],[-76.48835,39.36363],[-76.48973,39.36268],[-76.48982,39.36318],[-76.48801,39.36224],[-76.48835,39.36233],[-76.49029,39.3634]]},"ECC-Information Request":{"count":86,"points":[[-76.46638,39.40185],[-76.50134,39.37012],[-76.46504,39.4025],[-76.48444,39.38595],[-76.48834,39.39201],[-76.48834,39.39201],[-76.47742,39.40083],[-76.47198,39.4179],[-76.48836,39.38796],[-76.51571,39.36081],[-76.48583,39.41509],[-76.46975,39.39019],[-76.48605,39.38712],[-76.50513,39.3844],[-76.50226,39.38349],[-76.49197,39.3909],[-76.49211,39.39096],[-76.50569,39.38875],[-76.47225,39.39514],[-76.49037,39.39607],[-76.50082,39.38593],[-76.50741,39.38396],[-76.46986,39.3718],[-76.49234,39.3942],[-76.5218,39.3608],[-76.48072,39.40043],[-76.52747,39.3643],[-76.48416,39.41501],[-76.49254,39.41722],[-76.46361,39.36973],[-76.46361,39.36973],[-76.51666,39.37697],[-76.49371,39.41363],[-76.4872,39.41705],[-76.47631,39.38855],[-76.47484,39.41308],[-76.49205,39.36237],[-76.5079,39.38542],[-76.50943,39.38389],[-76.51746,39.35907],[-76.46851,39.40834],[-76.49037,39.41561],[-76.4675,39.41775],[-76.46312,39.41373],[-76.48167,39.40053],[-76.47986,39.40035],[-76.47332,39.40962],[-76.46937,39.40935],[-76.47067,39.40907],[-76.46991,39.41003],[-76.4617,39.38089],[-76.46397,39.38157],[-76.46088,39.38291],[-76.46568,39.38459],[-76.5107,39.36112],[-76.47791,39.40307],[-76.50798,39.38286],[-76.5221,39.36093],[-76.53038,39.36561],[-76.52632,39.36364],[-76.47006,39.38961],[-76.46291,39.38536],[-76.51617,39.36232],[-76.48618,39.413],[-76.49179,39.38748],[-76.49447,39.38589],[-76.48241,39.39552],[-76.47987,39.39425],[-76.47892,39.39367],[-76.48021,39.39394],[-76.47761,39.38252],[-76.50772,39.3869],[-76.4817,39.3948],[-76.46932,39.39044],[-76.47999,39.40952],[-76.48071,39.41012],[-76.48717,39.38331],[-76.48934,39.38274],[-76.48573,39.38328],[-76.48775,39.38748],[-76.48883,39.38361],[-76.49899,39.38356],[-76.47761,39.38252],[-76.47761,39.38252],[-76.48347,39.38899],[-76.5166,39.38033]]},"WW-Water Low Pressure":{"count":37,"points":[[-76.50415,39.3895],[-76.48601,39.38714],[-76.48983,39.41597],[-76.46924,39.37527],[-76.48728,39.41756],[-76.50369,39.38336],[-76.51746,39.35907],[-76.4536,39.37751],[-76.50793,39.38381],[-76.49384,39.39142],[-76.52108,39.36635],[-76.50569,39.37757],[-76.51477,39.35675],[-76.51517,39.35695],[-76.51405,39.36048],[-76.49462,39.39038],[-76.5022,39.36733],[-76.5022,39.36733],[-76.46838,39.41737],[-76.47375,39.41062],[-76.47038,39.40979],[-76.47635,39.41344],[-76.50499,39.37062],[-76.48749,39.41423],[-76.46498,39.38165],[-76.46208,39.4166],[-76.46024,39.39681],[-76.46024,39.39681],[-76.53244,39.36434],[-76.53244,39.36434],[-76.51647,39.35933],[-76.48568,39.38438],[-76.46208,39.4166],[-76.50571,39.3834],[-76.4874,39.3628],[-76.48869,39.36284],[-76.48886,39.36432]]},"WW-Water Meter Leak":{"count":34,"points":[[-76.51482,39.37332],[-76.48371,39.38355],[-76.47382,39.38367],[-76.48293,39.40897],[-76.51553,39.37718],[-76.51378,39.36673],[-76.45598,39.39809],[-76.46092,39.39869],[-76.47436,39.38511],[-76.46707,39.3964],[-76.4702,39.39156],[-76.47287,39.38539],[-76.4651,39.38556],[-76.49081,39.41459],[-76.46231,39.38521],[-76.46798,39.38677],[-76.47287,39.38539],[-76.45068,39.3746],[-76.46712,39.38604],[-76.48633,39.41155],[-76.50971,39.37128],[-76.45068,39.3746],[-76.47087,39.36911],[-76.47183,39.38619],[-76.46208,39.4166],[-76.50092,39.38654],[-76.52385,39.36506],[-76.44461,39.37463],[-76.47745,39.41329],[-76.47475,39.40402],[-76.47382,39.40313],[-76.47764,39.38257],[-76.51611,39.37745],[-76.49449,39.38425]]},"WW-Water Turn Off (Request)":{"count":32,"points":[[-76.4906,39.39331],[-76.49074,39.39341],[-76.50207,39.38845],[-76.46986,39.3718],[-76.50036,39.36451],[-76.4728,39.39477],[-76.50466,39.38389],[-76.50466,39.38389],[-76.47296,39.39287],[-76.46317,39.38084],[-76.49061,39.39525],[-76.49106,39.41409],[-76.46924,39.37527],[-76.46361,39.36973],[-76.50193,39.38242],[-76.50466,39.38389],[-76.50466,39.38389],[-76.50425,39.38407],[-76.50466,39.38389],[-76.50193,39.38242],[-76.50663,39.38451],[-76.47948,39.40241],[-76.50943,39.38389],[-76.50504,39.38332],[-76.50195,39.38345],[-76.49088,39.41273],[-76.47468,39.38168],[-76.47538,39.38121],[-76.50746,39.38249],[-76.50508,39.38329],[-76.47468,39.38168],[-76.47468,39.38168]]}}},"story":{"titles":{"total":"DEMAND SIGNAL","snitch":"SOCIAL CAPITAL","efficiency":"HIGH CAPACITY","time":"FIRST SHIFT","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"Informal norms prevail","efficiency":"Rapid service delivery","time":"Morning demand spike","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"baltimore","city_name":"Baltimore","period":{"year":2025,"start":"2025-01-01","end":"2025-12-31","label":"2025","is_partial_year":false,"generated_at":"2026-09-24T20:12:51.978339+00:00","notes":[],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":931321,"located_requests":671744,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":531,"current_count":1151,"difference":620,"percent_change":116.7608286252354,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}