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Light Out 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Signal Out Complaint":{"count":44,"points":[[-87.63076,41.87689],[-87.62768,41.87818],[-87.6208,41.88088],[-87.62606,41.87698],[-87.63079,41.87816],[-87.6243,41.87701],[-87.62478,41.87715],[-87.62478,41.87715],[-87.62927,41.87691],[-87.62954,41.87713],[-87.63119,41.87924],[-87.62647,41.87799],[-87.62868,41.87927],[-87.62766,41.87694],[-87.62766,41.87694],[-87.62986,41.87844],[-87.62766,41.87694],[-87.62766,41.87694],[-87.62766,41.87694],[-87.62766,41.87694],[-87.62766,41.87694],[-87.62766,41.87694],[-87.62766,41.87694],[-87.62766,41.87694],[-87.62606,41.87698],[-87.63119,41.87924],[-87.62927,41.87691],[-87.62927,41.87691],[-87.63293,41.87808],[-87.62907,41.87697],[-87.62954,41.87713],[-87.62927,41.87691],[-87.62927,41.87691],[-87.62606,41.87698],[-87.62606,41.87698],[-87.62606,41.87698],[-87.62565,41.87722],[-87.63367,41.87845],[-87.62944,41.87939],[-87.63076,41.87689],[-87.62766,41.87694],[-87.62489,41.87797],[-87.63079,41.87816],[-87.63373,41.87813]]},"Pothole in Street Complaint":{"count":34,"points":[[-87.62808,41.87932],[-87.63365,41.87728],[-87.61721,41.87839],[-87.62722,41.87755],[-87.62233,41.87582],[-87.61721,41.87839],[-87.62966,41.87809],[-87.62805,41.87804],[-87.63189,41.87808],[-87.63083,41.87697],[-87.62564,41.87759],[-87.62807,41.87892],[-87.63228,41.8775],[-87.6256,41.87849],[-87.62181,41.8793],[-87.6262,41.87924],[-87.62565,41.87722],[-87.62935,41.87701],[-87.6322,41.87854],[-87.63041,41.87756],[-87.62657,41.87929],[-87.62237,41.87837],[-87.62061,41.8784],[-87.61899,41.87842],[-87.62805,41.87804],[-87.62439,41.87823],[-87.62708,41.87852],[-87.62538,41.87934],[-87.62708,41.87852],[-87.62708,41.87852],[-87.62563,41.87705],[-87.63191,41.87808],[-87.62478,41.87735],[-87.6276,41.8779]]},"Cab Feedback":{"count":24,"points":[[-87.62479,41.87739],[-87.63076,41.87689],[-87.63042,41.87743],[-87.62901,41.87768],[-87.63117,41.87908],[-87.62513,41.879],[-87.62428,41.87802],[-87.62768,41.87818],[-87.63119,41.87897],[-87.63309,41.87918],[-87.62766,41.87694],[-87.63228,41.8775],[-87.63107,41.87786],[-87.63178,41.87688],[-87.63309,41.87918],[-87.62247,41.87581],[-87.63079,41.87816],[-87.62603,41.87873],[-87.62379,41.87839],[-87.63309,41.87918],[-87.62434,41.88084],[-87.62875,41.87691],[-87.62379,41.87839],[-87.63237,41.87912]]},"Finance Parking Code Enforcement Review":{"count":22,"points":[[-87.62661,41.87874],[-87.6265,41.8784],[-87.62614,41.87759],[-87.62603,41.87774],[-87.62603,41.87774],[-87.62603,41.87774],[-87.6299,41.8779],[-87.62253,41.87837],[-87.63309,41.87918],[-87.62987,41.87811],[-87.6299,41.8779],[-87.6299,41.8779],[-87.6299,41.8779],[-87.6291,41.87804],[-87.62489,41.87797],[-87.6299,41.8779],[-87.62492,41.87931],[-87.62609,41.87825],[-87.62844,41.87732],[-87.62852,41.87712],[-87.62618,41.87887],[-87.62844,41.87749]]}}},"story":{"titles":{"total":"DEMAND SIGNAL","snitch":"SOCIAL CAPITAL","efficiency":"HIGH CAPACITY","time":"PEAK HOURS","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"Informal norms prevail","efficiency":"Rapid service delivery","time":"Midday service load","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"chicago","city_name":"Chicago","period":{"year":2025,"start":"2025-01-01","end":"2025-12-31","label":"2025","is_partial_year":false,"generated_at":"2026-09-24T20:12:02.049653+00:00","notes":["Chicago's information-only calls, logged at the 311 call center, and O'Hare aircraft-noise complaints, logged at the airport, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":904367,"located_requests":903232,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":469,"current_count":454,"difference":-15,"percent_change":-3.1982942430703627,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}