{"zip_code":"60661","total_complaints":1827,"rank":53,"total_zips":82,"population":11513,"per_capita_rate":158.7,"per_capita_rank":54,"per_capita_total":58,"top_3":[{"type":"Graffiti Removal Request","count":627,"percent":34.3},{"type":"Cab Feedback","count":150,"percent":8.2},{"type":"Traffic Signal Out Complaint","count":112,"percent":6.1}],"top_descriptor":"","unusual_complaint":"Cab Feedback","creative_descriptor":"","snitch_score":{"score":3,"label":"Live and Let Live","count":58,"definition":"Noise and parking-related reports"},"avg_resolution_hours":27.7,"peak_hour":9,"quiet_hour":3,"peak_day":"Tuesday","worst_day":{"date":"2025-09-24","count":23},"monthly_trend":[108,134,153,129,146,148,128,172,195,213,141,160],"monthly_months":[1,2,3,4,5,6,7,8,9,10,11,12],"night_owl_score":0.09,"rat_season_peak":"June","archetype":{"name":"Fauna Forward","icon":"\ud83e\udd81"},"twins":{"cosmic":"60654","evil":"60620"},"top_agency":"Streets and Sanitation","comparison_vs_avg":-0.834,"economics":{"agency_performance":[{"agency":"Streets and Sanitation","count":821,"closed_count":812,"hours":20.5},{"agency":"CDOT - Department of Transportation","count":460,"closed_count":439,"hours":65.6},{"agency":"BACP - Business Affairs and Consumer Protection","count":191,"closed_count":190,"hours":744.2},{"agency":"Animal Care and Control","count":91,"closed_count":91,"hours":133.1},{"agency":"DWM - Department of Water Management","count":88,"closed_count":79,"hours":27.1}],"infrastructure_count":305,"gentrification_count":69,"blight_count":670,"seasonal_volatility":0.19,"noise_ratio":0.0,"noise_pct":0.0,"most_ignored":{"type":"Sidewalk Inspection Request","hours":6004.3,"closed_count":12},"rating":"BB"},"timing":{"night_owl_pct":7.0,"weekend_pct":17.0,"hour_distribution":[21,14,9,1,7,8,34,69,143,152,137,104,104,118,134,115,118,131,99,74,64,88,41,42],"dow_distribution":[163,288,325,314,305,285,147],"busiest_window":"9am-Noon"},"channels":{"mobile_pct":33.4,"phone_pct":23.7,"online_pct":28.4,"other_pct":14.4,"unknown_pct":0.0,"known_count":1827,"primary_channel":"App"},"resolution":{"same_hour_pct":21.9,"same_day_pct":46.2,"within_week_pct":72.4,"median_hours":27.7,"p90_hours":1141.6,"closed_count":1784},"seasonal":[{"type":"Graffiti Removal Request","monthly":[49,57,43,39,58,39,43,40,101,95,42,21],"peak_month":"Sep","low_month":"Dec","swing_ratio":4.8},{"type":"Cab Feedback","monthly":[6,7,12,13,9,17,11,10,17,14,18,16],"peak_month":"Nov","low_month":"Jan","swing_ratio":3.0},{"type":"Traffic Signal Out Complaint","monthly":[9,2,8,12,10,17,11,14,6,12,6,5],"peak_month":"Jun","low_month":"Feb","swing_ratio":8.5},{"type":"Pothole in Street Complaint","monthly":[3,16,21,10,9,5,8,6,3,5,5,6],"peak_month":"Mar","low_month":"Jan","swing_ratio":7.0},{"type":"Street Light Out Complaint","monthly":[4,5,1,3,1,4,1,12,4,11,3,10],"peak_month":"Aug","low_month":"Mar","swing_ratio":12.0}],"diversity":{"unique_types":78,"focus_score":48.7,"distinctive_types":[{"type":"Cab Feedback","lift":17.6,"pct":8.2},{"type":"Restaurant Complaint","lift":7.1,"pct":2.5},{"type":"Nuisance Animal Complaint","lift":4.2,"pct":2.8},{"type":"Graffiti Removal Request","lift":3.3,"pct":34.3},{"type":"Sign Repair Request - All Other Signs","lift":2.0,"pct":3.0}]},"geo_stories":{"main_character":{"address":"500 W Madison St","count":87,"top_type":"Cab Feedback","position":[-87.6405,41.88291]},"turf_wars":{"type1":{"name":"Graffiti Removal Request","points":[[-87.64271,41.88089],[-87.6423,41.88395],[-87.64539,41.87792],[-87.64209,41.87762],[-87.64253,41.88727],[-87.64617,41.8865],[-87.64494,41.88604],[-87.63978,41.88289],[-87.64171,41.88477],[-87.64687,41.88598],[-87.64513,41.88601],[-87.64512,41.88651],[-87.64125,41.88578],[-87.64774,41.88488],[-87.64308,41.88719],[-87.63975,41.88195],[-87.64223,41.87741],[-87.64317,41.87696],[-87.64651,41.88715],[-87.6414,41.88565],[-87.64462,41.88563],[-87.64747,41.88339],[-87.64571,41.88681],[-87.64749,41.88339],[-87.64035,41.88566],[-87.64675,41.88755],[-87.64419,41.88194],[-87.64279,41.88324],[-87.64712,41.88343],[-87.64365,41.88659],[-87.64617,41.8865],[-87.64574,41.88749],[-87.64241,41.88334],[-87.64401,41.878],[-87.6445,41.88539],[-87.64476,41.88021],[-87.64241,41.88334],[-87.64509,41.8887],[-87.64221,41.87734],[-87.6418,41.88781],[-87.6469,41.88618],[-87.64416,41.88046],[-87.6472,41.88382],[-87.64111,41.88577],[-87.64389,41.87684],[-87.64727,41.88126],[-87.64743,41.88655],[-87.6413,41.88832],[-87.64248,41.87795],[-87.64308,41.88719],[-87.64389,41.8851],[-87.6434,41.87795],[-87.64343,41.88452],[-87.64437,41.88749],[-87.64661,41.88057],[-87.64588,41.87959],[-87.64413,41.88002],[-87.64221,41.88676],[-87.64246,41.87777],[-87.64686,41.88085],[-87.64254,41.88741],[-87.6459,41.8848],[-87.64698,41.88796],[-87.64722,41.88721],[-87.6414,41.88313],[-87.64136,41.8845],[-87.64553,41.88655],[-87.64468,41.88722],[-87.64423,41.88238],[-87.64422,41.88731],[-87.64767,41.88898],[-87.64774,41.88488],[-87.64721,41.8865],[-87.64221,41.87734],[-87.64223,41.87741],[-87.6405,41.88291],[-87.64308,41.88719],[-87.64553,41.88647],[-87.64687,41.88598],[-87.64428,41.88681],[-87.64733,41.88752],[-87.64668,41.88874],[-87.64386,41.88397],[-87.64297,41.8834],[-87.6445,41.88539],[-87.64254,41.88741],[-87.64279,41.8833],[-87.64238,41.88637],[-87.64123,41.88667],[-87.64687,41.88598],[-87.64308,41.88719],[-87.6418,41.88624],[-87.64521,41.88209],[-87.64124,41.88565],[-87.64578,41.88203],[-87.64111,41.88707],[-87.64548,41.8877],[-87.64651,41.88715],[-87.6444,41.88843],[-87.64333,41.88788],[-87.64524,41.88538],[-87.64117,41.88577],[-87.64306,41.88542],[-87.64289,41.88687],[-87.64591,41.88715],[-87.64398,41.88549],[-87.64145,41.87993],[-87.64675,41.88755],[-87.64361,41.88507],[-87.64361,41.88507],[-87.64214,41.88419],[-87.64365,41.88899],[-87.64722,41.88721],[-87.64506,41.88806],[-87.64076,41.8845],[-87.6414,41.88563],[-87.64333,41.88788],[-87.64227,41.87697],[-87.6465,41.88876],[-87.64246,41.87771],[-87.64676,41.88275],[-87.64214,41.88419],[-87.64714,41.87696],[-87.64221,41.87734],[-87.64753,41.8874],[-87.64209,41.88741],[-87.64026,41.88578],[-87.64092,41.88812],[-87.64274,41.88254],[-87.6405,41.88291],[-87.64524,41.88488],[-87.64733,41.88752],[-87.64774,41.88488],[-87.6434,41.87795],[-87.6424,41.88707],[-87.64676,41.88687],[-87.64171,41.88477],[-87.64234,41.88334],[-87.6476,41.8885],[-87.64421,41.88176],[-87.64749,41.88623],[-87.64221,41.88707],[-87.64553,41.88647],[-87.64726,41.87996],[-87.64186,41.88419],[-87.64521,41.88209],[-87.6428,41.88463],[-87.64646,41.87791],[-87.64512,41.88651],[-87.64189,41.87934],[-87.6447,41.88764],[-87.64435,41.88239],[-87.64726,41.87996],[-87.6405,41.88291],[-87.64252,41.88707],[-87.64418,41.88578],[-87.64223,41.87741],[-87.64352,41.88738],[-87.64423,41.88784],[-87.64252,41.88707],[-87.64111,41.88707],[-87.64319,41.88498],[-87.64091,41.88659],[-87.64408,41.88736],[-87.64187,41.8803],[-87.64399,41.88839],[-87.64672,41.88721],[-87.64651,41.88715],[-87.64503,41.88715],[-87.64281,41.88682],[-87.64438,41.88772],[-87.6402,41.88799],[-87.64129,41.88795],[-87.64722,41.88721],[-87.6445,41.88539],[-87.64651,41.88715],[-87.64308,41.88719],[-87.64308,41.88719],[-87.64558,41.88742],[-87.64365,41.88659],[-87.64722,41.88721],[-87.64218,41.88004],[-87.64134,41.88682],[-87.6405,41.88594],[-87.64084,41.88579],[-87.64785,41.88618],[-87.64601,41.88771],[-87.6413,41.8875],[-87.64785,41.88618],[-87.64284,41.87831],[-87.64616,41.88755],[-87.64299,41.88605],[-87.64286,41.88564],[-87.64438,41.88772],[-87.64319,41.88719],[-87.64559,41.8806],[-87.63998,41.88906],[-87.6424,41.88786],[-87.64223,41.87741],[-87.64662,41.88424],[-87.64591,41.88715],[-87.64308,41.88719],[-87.64181,41.88568],[-87.64686,41.88576],[-87.64384,41.88716],[-87.6415,41.87795],[-87.64672,41.88721],[-87.64128,41.88444],[-87.64123,41.88666],[-87.64687,41.88139],[-87.64144,41.88852],[-87.64352,41.88738],[-87.64288,41.88672],[-87.6468,41.88172],[-87.64532,41.88576],[-87.64408,41.88749],[-87.64319,41.88498],[-87.64317,41.87696],[-87.64687,41.88598],[-87.64687,41.88598],[-87.64391,41.88565],[-87.64308,41.88719],[-87.64564,41.88646],[-87.64278,41.88362],[-87.64548,41.8877],[-87.64092,41.88579],[-87.64059,41.88579],[-87.64365,41.88659],[-87.64235,41.88528],[-87.64308,41.88719],[-87.64241,41.88334],[-87.64553,41.88647],[-87.64785,41.88618],[-87.64145,41.88806],[-87.64334,41.88749],[-87.64181,41.88568],[-87.64503,41.88715],[-87.64131,41.88784],[-87.64244,41.88565],[-87.64002,41.88578],[-87.64687,41.88598],[-87.64672,41.88721],[-87.64658,41.87675],[-87.6434,41.87795],[-87.64601,41.88771],[-87.64384,41.88716],[-87.64214,41.88419],[-87.64084,41.88565],[-87.64538,41.88722],[-87.64553,41.88647],[-87.64509,41.8887],[-87.64132,41.88326],[-87.64578,41.8806],[-87.64319,41.88719],[-87.64274,41.88688],[-87.64733,41.88752],[-87.64084,41.88565],[-87.64733,41.88752],[-87.64532,41.88576],[-87.64437,41.88749],[-87.64214,41.88419],[-87.64171,41.88477],[-87.64132,41.88842],[-87.64578,41.88203],[-87.6453,41.87792],[-87.64441,41.8888],[-87.6413,41.88324],[-87.64214,41.88419],[-87.64254,41.88741],[-87.64421,41.88687],[-87.64308,41.88719],[-87.64471,41.88485],[-87.64418,41.88576],[-87.64705,41.87778],[-87.64444,41.87743],[-87.64175,41.88563],[-87.64524,41.88538],[-87.64152,41.8774],[-87.64509,41.87837],[-87.64277,41.88324],[-87.64738,41.87975],[-87.64757,41.88598],[-87.64687,41.88598],[-87.64131,41.88761],[-87.64258,41.8768],[-87.64393,41.88654],[-87.641,41.88577],[-87.64317,41.87696],[-87.64687,41.88598],[-87.64391,41.88565],[-87.64785,41.88618],[-87.64357,41.87751],[-87.64221,41.87734],[-87.64509,41.8854],[-87.64384,41.88716],[-87.64687,41.88598],[-87.64553,41.88647],[-87.64342,41.88251],[-87.63991,41.88553],[-87.64758,41.87742]]},"type2":{"name":"Cab Feedback","points":[[-87.6461,41.88309],[-87.64238,41.88146],[-87.64124,41.88318],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.63969,41.88189],[-87.64104,41.8785],[-87.6405,41.88291],[-87.64663,41.87911],[-87.6405,41.88291],[-87.64702,41.88561],[-87.63969,41.88189],[-87.64816,41.88094],[-87.64576,41.88317],[-87.64049,41.87923],[-87.63969,41.88189],[-87.6405,41.88291],[-87.64112,41.8793],[-87.64281,41.88682],[-87.64132,41.88571],[-87.64115,41.87841],[-87.6405,41.88291],[-87.64595,41.88202],[-87.6405,41.88291],[-87.64598,41.88599],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64417,41.88317],[-87.6405,41.88291],[-87.64166,41.88161],[-87.64395,41.88775],[-87.6405,41.88291],[-87.63969,41.88189],[-87.641,41.87809],[-87.64252,41.88707],[-87.64124,41.88318],[-87.64147,41.87773],[-87.64125,41.8862],[-87.6405,41.88291],[-87.63986,41.88573],[-87.6405,41.88291],[-87.64437,41.88177],[-87.6405,41.88291],[-87.63969,41.88189],[-87.6405,41.88291],[-87.64729,41.88479],[-87.63964,41.87799],[-87.64675,41.88174],[-87.64112,41.8793],[-87.63969,41.88189],[-87.6405,41.88291],[-87.63969,41.88189],[-87.6405,41.88291],[-87.64832,41.88159],[-87.6405,41.88291],[-87.64604,41.8848],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64155,41.87898],[-87.6405,41.88291],[-87.64171,41.88477],[-87.64663,41.87911],[-87.64039,41.87966],[-87.63969,41.88189],[-87.63964,41.87799],[-87.6405,41.88291],[-87.64116,41.88313],[-87.6476,41.8885],[-87.6476,41.8885],[-87.64428,41.88681],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64533,41.8824],[-87.6405,41.88291],[-87.64331,41.88049],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64537,41.88088],[-87.6405,41.88291],[-87.64039,41.87966],[-87.64101,41.87838],[-87.64146,41.88093],[-87.64356,41.87713],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6451,41.88765],[-87.6418,41.88624],[-87.63982,41.88313],[-87.64102,41.87861],[-87.64167,41.88378],[-87.64598,41.88599],[-87.6405,41.88291],[-87.64409,41.88054],[-87.64155,41.87898],[-87.64039,41.87966],[-87.64409,41.88054],[-87.64479,41.88486],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6418,41.88624],[-87.64421,41.88444],[-87.64443,41.88066],[-87.6405,41.88291],[-87.64576,41.88317],[-87.64693,41.88247],[-87.64425,41.8857],[-87.64405,41.87927],[-87.64428,41.88681],[-87.64135,41.87838],[-87.6405,41.88291],[-87.64165,41.88256],[-87.64401,41.878],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64535,41.88349],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64039,41.87966],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.63997,41.88024],[-87.64612,41.88309],[-87.63965,41.8806],[-87.6409,41.88157],[-87.64135,41.87838],[-87.64135,41.87838],[-87.6405,41.88291],[-87.64167,41.88353],[-87.6405,41.88291],[-87.6412,41.88187],[-87.6405,41.88291],[-87.64102,41.8785],[-87.64102,41.8785],[-87.6405,41.88291],[-87.64159,41.88164],[-87.6405,41.88291],[-87.64512,41.88651],[-87.6412,41.88187],[-87.64225,41.88263],[-87.64537,41.88088]]}},"night_shift":[[-87.63965,41.8806],[-87.64578,41.88203],[-87.63991,41.88553],[-87.64405,41.87927],[-87.64733,41.88754],[-87.64593,41.88348],[-87.64722,41.88721],[-87.64133,41.88432],[-87.64472,41.88402],[-87.64472,41.88402],[-87.64616,41.88755],[-87.64672,41.88721],[-87.64678,41.87789],[-87.64336,41.88763],[-87.6423,41.88395],[-87.64116,41.88326],[-87.64705,41.8775],[-87.6451,41.88765],[-87.6405,41.88291],[-87.64274,41.88444],[-87.64134,41.88682],[-87.64132,41.88571],[-87.64548,41.8877],[-87.64103,41.87676],[-87.64103,41.87676],[-87.6444,41.88042],[-87.64461,41.88437],[-87.64145,41.87993],[-87.64601,41.88771],[-87.64317,41.87696],[-87.63969,41.88189],[-87.64124,41.88318],[-87.64705,41.87824],[-87.63965,41.8806],[-87.64705,41.8775],[-87.6451,41.88765],[-87.64166,41.88161],[-87.64544,41.886],[-87.64454,41.8875],[-87.64362,41.88876],[-87.64472,41.87831],[-87.64729,41.88479],[-87.64377,41.88386],[-87.64749,41.88839],[-87.64749,41.88839],[-87.64221,41.88707],[-87.6447,41.88764],[-87.64832,41.88159],[-87.6447,41.88764],[-87.64672,41.87802],[-87.64729,41.88466],[-87.64742,41.88634],[-87.6405,41.88291],[-87.64124,41.88318],[-87.64039,41.87966],[-87.64086,41.88001],[-87.64721,41.88484],[-87.64116,41.88313],[-87.64235,41.88528],[-87.64235,41.88528],[-87.64509,41.8887],[-87.64386,41.88633],[-87.64181,41.88568],[-87.6418,41.88624],[-87.64221,41.88707],[-87.64518,41.88619],[-87.64749,41.88623],[-87.64297,41.8834],[-87.64428,41.88681],[-87.64297,41.8834],[-87.64503,41.88722],[-87.64722,41.88721],[-87.64509,41.8887],[-87.64803,41.88745],[-87.64714,41.87696],[-87.64378,41.87829],[-87.6405,41.88291],[-87.64232,41.8803],[-87.64785,41.88618],[-87.647,41.88517],[-87.64207,41.88343],[-87.6405,41.88291],[-87.64722,41.88721],[-87.64444,41.88477],[-87.64361,41.88507],[-87.64167,41.88353],[-87.64384,41.88716],[-87.63997,41.88573],[-87.64748,41.88567],[-87.64693,41.8865],[-87.64208,41.87994],[-87.647,41.88517],[-87.647,41.88517],[-87.647,41.88517],[-87.647,41.88517],[-87.64705,41.8775],[-87.64745,41.88196],[-87.64165,41.88256],[-87.6405,41.88291],[-87.64086,41.88001],[-87.64762,41.88773],[-87.64556,41.88617],[-87.64615,41.88879],[-87.64618,41.88017],[-87.64537,41.88088],[-87.64125,41.88097],[-87.6411,41.88738],[-87.6402,41.88799],[-87.64086,41.88006],[-87.64576,41.88317],[-87.64167,41.88378],[-87.64242,41.88602],[-87.64381,41.88467],[-87.64381,41.88467],[-87.64744,41.8871],[-87.6405,41.88291],[-87.647,41.88517],[-87.647,41.88517],[-87.647,41.88517],[-87.647,41.88517],[-87.647,41.88517],[-87.647,41.88517],[-87.647,41.88517],[-87.647,41.88517],[-87.647,41.88517],[-87.64687,41.88139],[-87.64169,41.8855]],"category_points":{"Graffiti Removal Request":{"count":627,"points":[[-87.64271,41.88089],[-87.6423,41.88395],[-87.64539,41.87792],[-87.64209,41.87762],[-87.64253,41.88727],[-87.64617,41.8865],[-87.64494,41.88604],[-87.63978,41.88289],[-87.64171,41.88477],[-87.64687,41.88598],[-87.64513,41.88601],[-87.64512,41.88651],[-87.64125,41.88578],[-87.64774,41.88488],[-87.64308,41.88719],[-87.63975,41.88195],[-87.64223,41.87741],[-87.64317,41.87696],[-87.64651,41.88715],[-87.6414,41.88565],[-87.64462,41.88563],[-87.64747,41.88339],[-87.64571,41.88681],[-87.64749,41.88339],[-87.64035,41.88566],[-87.64675,41.88755],[-87.64419,41.88194],[-87.64279,41.88324],[-87.64712,41.88343],[-87.64365,41.88659],[-87.64617,41.8865],[-87.64574,41.88749],[-87.64241,41.88334],[-87.64401,41.878],[-87.6445,41.88539],[-87.64476,41.88021],[-87.64241,41.88334],[-87.64509,41.8887],[-87.64221,41.87734],[-87.6418,41.88781],[-87.6469,41.88618],[-87.64416,41.88046],[-87.6472,41.88382],[-87.64111,41.88577],[-87.64389,41.87684],[-87.64727,41.88126],[-87.64743,41.88655],[-87.6413,41.88832],[-87.64248,41.87795],[-87.64308,41.88719],[-87.64389,41.8851],[-87.6434,41.87795],[-87.64343,41.88452],[-87.64437,41.88749],[-87.64661,41.88057],[-87.64588,41.87959],[-87.64413,41.88002],[-87.64221,41.88676],[-87.64246,41.87777],[-87.64686,41.88085],[-87.64254,41.88741],[-87.6459,41.8848],[-87.64698,41.88796],[-87.64722,41.88721],[-87.6414,41.88313],[-87.64136,41.8845],[-87.64553,41.88655],[-87.64468,41.88722],[-87.64423,41.88238],[-87.64422,41.88731],[-87.64767,41.88898],[-87.64774,41.88488],[-87.64721,41.8865],[-87.64221,41.87734],[-87.64223,41.87741],[-87.6405,41.88291],[-87.64308,41.88719],[-87.64553,41.88647],[-87.64687,41.88598],[-87.64428,41.88681],[-87.64733,41.88752],[-87.64668,41.88874],[-87.64386,41.88397],[-87.64297,41.8834],[-87.6445,41.88539],[-87.64254,41.88741],[-87.64279,41.8833],[-87.64238,41.88637],[-87.64123,41.88667],[-87.64687,41.88598],[-87.64308,41.88719],[-87.6418,41.88624],[-87.64521,41.88209],[-87.64124,41.88565],[-87.64578,41.88203],[-87.64111,41.88707],[-87.64548,41.8877],[-87.64651,41.88715],[-87.6444,41.88843],[-87.64333,41.88788],[-87.64524,41.88538],[-87.64117,41.88577],[-87.64306,41.88542],[-87.64289,41.88687],[-87.64591,41.88715],[-87.64398,41.88549],[-87.64145,41.87993],[-87.64675,41.88755],[-87.64361,41.88507],[-87.64361,41.88507],[-87.64214,41.88419],[-87.64365,41.88899],[-87.64722,41.88721],[-87.64506,41.88806],[-87.64076,41.8845],[-87.6414,41.88563],[-87.64333,41.88788],[-87.64227,41.87697],[-87.6465,41.88876],[-87.64246,41.87771],[-87.64676,41.88275],[-87.64214,41.88419],[-87.64714,41.87696],[-87.64221,41.87734],[-87.64753,41.8874],[-87.64209,41.88741],[-87.64026,41.88578],[-87.64092,41.88812],[-87.64274,41.88254],[-87.6405,41.88291],[-87.64524,41.88488],[-87.64733,41.88752],[-87.64774,41.88488],[-87.6434,41.87795],[-87.6424,41.88707],[-87.64676,41.88687],[-87.64171,41.88477],[-87.64234,41.88334],[-87.6476,41.8885],[-87.64421,41.88176],[-87.64749,41.88623],[-87.64221,41.88707],[-87.64553,41.88647],[-87.64726,41.87996],[-87.64186,41.88419],[-87.64521,41.88209],[-87.6428,41.88463],[-87.64646,41.87791],[-87.64512,41.88651],[-87.64189,41.87934],[-87.6447,41.88764],[-87.64435,41.88239],[-87.64726,41.87996],[-87.6405,41.88291],[-87.64252,41.88707],[-87.64418,41.88578],[-87.64223,41.87741],[-87.64352,41.88738],[-87.64423,41.88784],[-87.64252,41.88707],[-87.64111,41.88707],[-87.64319,41.88498],[-87.64091,41.88659],[-87.64408,41.88736],[-87.64187,41.8803],[-87.64399,41.88839],[-87.64672,41.88721],[-87.64651,41.88715],[-87.64503,41.88715],[-87.64281,41.88682],[-87.64438,41.88772],[-87.6402,41.88799],[-87.64129,41.88795],[-87.64722,41.88721],[-87.6445,41.88539],[-87.64651,41.88715],[-87.64308,41.88719],[-87.64308,41.88719],[-87.64558,41.88742],[-87.64365,41.88659],[-87.64722,41.88721],[-87.64218,41.88004],[-87.64134,41.88682],[-87.6405,41.88594],[-87.64084,41.88579],[-87.64785,41.88618],[-87.64601,41.88771],[-87.6413,41.8875],[-87.64785,41.88618],[-87.64284,41.87831],[-87.64616,41.88755],[-87.64299,41.88605],[-87.64286,41.88564],[-87.64438,41.88772],[-87.64319,41.88719],[-87.64559,41.8806],[-87.63998,41.88906],[-87.6424,41.88786],[-87.64223,41.87741],[-87.64662,41.88424]]},"Cab Feedback":{"count":150,"points":[[-87.6461,41.88309],[-87.64238,41.88146],[-87.64124,41.88318],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.63969,41.88189],[-87.64104,41.8785],[-87.6405,41.88291],[-87.64663,41.87911],[-87.6405,41.88291],[-87.64702,41.88561],[-87.63969,41.88189],[-87.64816,41.88094],[-87.64576,41.88317],[-87.64049,41.87923],[-87.63969,41.88189],[-87.6405,41.88291],[-87.64112,41.8793],[-87.64281,41.88682],[-87.64132,41.88571],[-87.64115,41.87841],[-87.6405,41.88291],[-87.64595,41.88202],[-87.6405,41.88291],[-87.64598,41.88599],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64417,41.88317],[-87.6405,41.88291],[-87.64166,41.88161],[-87.64395,41.88775],[-87.6405,41.88291],[-87.63969,41.88189],[-87.641,41.87809],[-87.64252,41.88707],[-87.64124,41.88318],[-87.64147,41.87773],[-87.64125,41.8862],[-87.6405,41.88291],[-87.63986,41.88573],[-87.6405,41.88291],[-87.64437,41.88177],[-87.6405,41.88291],[-87.63969,41.88189],[-87.6405,41.88291],[-87.64729,41.88479],[-87.63964,41.87799],[-87.64675,41.88174],[-87.64112,41.8793],[-87.63969,41.88189],[-87.6405,41.88291],[-87.63969,41.88189],[-87.6405,41.88291],[-87.64832,41.88159],[-87.6405,41.88291],[-87.64604,41.8848],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64155,41.87898],[-87.6405,41.88291],[-87.64171,41.88477],[-87.64663,41.87911],[-87.64039,41.87966],[-87.63969,41.88189],[-87.63964,41.87799],[-87.6405,41.88291],[-87.64116,41.88313],[-87.6476,41.8885],[-87.6476,41.8885],[-87.64428,41.88681],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64533,41.8824],[-87.6405,41.88291],[-87.64331,41.88049],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64537,41.88088],[-87.6405,41.88291],[-87.64039,41.87966],[-87.64101,41.87838],[-87.64146,41.88093],[-87.64356,41.87713],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6451,41.88765],[-87.6418,41.88624],[-87.63982,41.88313],[-87.64102,41.87861],[-87.64167,41.88378],[-87.64598,41.88599],[-87.6405,41.88291],[-87.64409,41.88054],[-87.64155,41.87898],[-87.64039,41.87966],[-87.64409,41.88054],[-87.64479,41.88486],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6418,41.88624],[-87.64421,41.88444],[-87.64443,41.88066],[-87.6405,41.88291],[-87.64576,41.88317],[-87.64693,41.88247],[-87.64425,41.8857],[-87.64405,41.87927],[-87.64428,41.88681],[-87.64135,41.87838],[-87.6405,41.88291],[-87.64165,41.88256],[-87.64401,41.878],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64535,41.88349],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.64039,41.87966],[-87.6405,41.88291],[-87.6405,41.88291],[-87.6405,41.88291],[-87.63997,41.88024],[-87.64612,41.88309],[-87.63965,41.8806],[-87.6409,41.88157],[-87.64135,41.87838],[-87.64135,41.87838],[-87.6405,41.88291],[-87.64167,41.88353],[-87.6405,41.88291],[-87.6412,41.88187],[-87.6405,41.88291],[-87.64102,41.8785],[-87.64102,41.8785],[-87.6405,41.88291],[-87.64159,41.88164],[-87.6405,41.88291],[-87.64512,41.88651],[-87.6412,41.88187],[-87.64225,41.88263],[-87.64537,41.88088]]},"Traffic Signal Out Complaint":{"count":112,"points":[[-87.63965,41.8806],[-87.64128,41.88444],[-87.63969,41.88189],[-87.63965,41.8806],[-87.64254,41.87801],[-87.64405,41.87927],[-87.64116,41.88058],[-87.64728,41.88074],[-87.64271,41.88318],[-87.64362,41.88876],[-87.6441,41.87921],[-87.64748,41.88567],[-87.64428,41.88899],[-87.64705,41.87778],[-87.64727,41.88407],[-87.64428,41.88681],[-87.64103,41.87676],[-87.6446,41.88651],[-87.64768,41.88592],[-87.64439,41.88898],[-87.64748,41.88567],[-87.64748,41.88567],[-87.64748,41.88567],[-87.64748,41.88567],[-87.64434,41.88904],[-87.64116,41.88058],[-87.64262,41.88056],[-87.64258,41.87928],[-87.64748,41.88567],[-87.64274,41.88444],[-87.63969,41.88189],[-87.63969,41.88189],[-87.64021,41.88149],[-87.63969,41.88189],[-87.64405,41.87927],[-87.64258,41.87928],[-87.63969,41.88189],[-87.63969,41.88189],[-87.63969,41.88189],[-87.64103,41.87676],[-87.64729,41.88466],[-87.64254,41.87801],[-87.64108,41.87803],[-87.64227,41.87697],[-87.6402,41.88341],[-87.63965,41.8806],[-87.64441,41.88898],[-87.63982,41.88325],[-87.63975,41.88319],[-87.63975,41.88319],[-87.64135,41.87838],[-87.64281,41.88682],[-87.64252,41.88707],[-87.64281,41.88682],[-87.64281,41.88682],[-87.64252,41.88707],[-87.64281,41.88682],[-87.6402,41.88341],[-87.64294,41.87696],[-87.64103,41.87676],[-87.64103,41.87676],[-87.64103,41.87676],[-87.6404,41.88194],[-87.64262,41.88056],[-87.64399,41.88839],[-87.64403,41.88103],[-87.64417,41.88317],[-87.64417,41.88317],[-87.64235,41.87782],[-87.64262,41.88056],[-87.64425,41.8857],[-87.64278,41.88571],[-87.64103,41.87676],[-87.64103,41.87676],[-87.64274,41.88444],[-87.64274,41.88444],[-87.64271,41.88318],[-87.64748,41.88567],[-87.63965,41.8806],[-87.64274,41.88444],[-87.64274,41.88444],[-87.64271,41.88318],[-87.64258,41.87928],[-87.6412,41.88187],[-87.64401,41.878],[-87.64252,41.88707],[-87.64271,41.88318],[-87.64297,41.8834],[-87.64297,41.8834],[-87.64271,41.88318],[-87.64262,41.87795],[-87.64271,41.88318],[-87.64254,41.87801],[-87.64271,41.88318],[-87.64241,41.88334],[-87.64271,41.88318],[-87.64378,41.87829],[-87.6444,41.88831],[-87.64274,41.88444],[-87.64254,41.87801],[-87.64729,41.88466],[-87.64262,41.88056],[-87.64725,41.88061],[-87.64281,41.88682],[-87.64428,41.88681],[-87.63965,41.8806],[-87.63965,41.8806],[-87.64274,41.88444],[-87.64274,41.88444],[-87.63969,41.88189],[-87.6425,41.87674],[-87.6409,41.88064]]},"Pothole in Street Complaint":{"count":97,"points":[[-87.64167,41.88353],[-87.64277,41.88324],[-87.6405,41.88291],[-87.64149,41.88209],[-87.6405,41.88291],[-87.64278,41.88388],[-87.64114,41.88181],[-87.63994,41.8858],[-87.64433,41.87773],[-87.6463,41.88715],[-87.64693,41.88247],[-87.64567,41.88324],[-87.6423,41.88395],[-87.64763,41.88863],[-87.6418,41.88781],[-87.64022,41.88196],[-87.64763,41.88863],[-87.64707,41.88755],[-87.64601,41.88771],[-87.64437,41.88751],[-87.64297,41.8834],[-87.64165,41.88256],[-87.64227,41.88206],[-87.64149,41.88209],[-87.64244,41.88206],[-87.64205,41.88298],[-87.64086,41.8854],[-87.63986,41.88464],[-87.64116,41.88326],[-87.64793,41.88883],[-87.64752,41.88871],[-87.64761,41.88806],[-87.64811,41.88835],[-87.64317,41.88423],[-87.64167,41.88378],[-87.64752,41.88871],[-87.64277,41.88324],[-87.6476,41.88779],[-87.64399,41.88839],[-87.64045,41.88091],[-87.64244,41.88206],[-87.64267,41.88185],[-87.63969,41.87938],[-87.64342,41.88251],[-87.64745,41.88207],[-87.64232,41.88464],[-87.63982,41.88325],[-87.6402,41.88341],[-87.64461,41.88437],[-87.64308,41.87964],[-87.63969,41.87938],[-87.64314,41.87907],[-87.64045,41.88091],[-87.64098,41.88193],[-87.64578,41.88203],[-87.6416,41.8845],[-87.64143,41.8818],[-87.64164,41.88191],[-87.64076,41.88194],[-87.64115,41.87809],[-87.63969,41.87938],[-87.63977,41.88195],[-87.64544,41.886],[-87.64268,41.88508],[-87.64342,41.88251],[-87.64169,41.88292],[-87.6402,41.88341],[-87.6405,41.88291],[-87.63975,41.88319],[-87.63975,41.88319],[-87.64418,41.88576],[-87.64253,41.88727],[-87.64426,41.88895],[-87.6446,41.88651],[-87.6475,41.88871],[-87.6412,41.88187],[-87.63975,41.88319],[-87.63975,41.88319],[-87.6405,41.88291],[-87.64714,41.87698],[-87.64548,41.88644],[-87.64139,41.88576],[-87.64115,41.88286],[-87.64255,41.88061],[-87.64437,41.88731],[-87.64733,41.88308],[-87.64343,41.87824],[-87.64069,41.88324],[-87.64319,41.88498],[-87.64736,41.88447],[-87.64167,41.88353],[-87.63973,41.88054],[-87.64408,41.87794],[-87.64116,41.88324],[-87.64069,41.88324],[-87.64022,41.88324],[-87.64069,41.88324]]},"Street Light Out Complaint":{"count":59,"points":[[-87.64297,41.87777],[-87.6414,41.88688],[-87.64427,41.88874],[-87.64155,41.88756],[-87.6418,41.88781],[-87.64124,41.88132],[-87.6411,41.88738],[-87.64774,41.88488],[-87.64187,41.8803],[-87.64578,41.88203],[-87.64439,41.88892],[-87.6444,41.88042],[-87.64174,41.87955],[-87.64769,41.88148],[-87.64759,41.87784],[-87.64766,41.87908],[-87.64692,41.87988],[-87.64705,41.87824],[-87.64722,41.88721],[-87.64384,41.88594],[-87.64391,41.88565],[-87.64303,41.88565],[-87.64235,41.88528],[-87.64242,41.88602],[-87.64418,41.88576],[-87.64352,41.88738],[-87.6443,41.88743],[-87.64352,41.88738],[-87.64235,41.88528],[-87.64391,41.88899],[-87.64594,41.88501],[-87.64647,41.87779],[-87.64297,41.8834],[-87.64167,41.88353],[-87.64241,41.8841],[-87.64361,41.88507],[-87.64167,41.88353],[-87.64167,41.88353],[-87.64167,41.88353],[-87.63997,41.88573],[-87.64767,41.88016],[-87.64774,41.88488],[-87.6434,41.88423],[-87.64693,41.8865],[-87.64167,41.88353],[-87.64232,41.88464],[-87.64381,41.88467],[-87.64381,41.88467],[-87.64745,41.88196],[-87.64762,41.88773],[-87.64556,41.88617],[-87.64618,41.88017],[-87.64537,41.88088],[-87.64125,41.88097],[-87.6411,41.88738],[-87.64793,41.88883],[-87.64381,41.88467],[-87.64381,41.88467],[-87.64361,41.88507]]},"Sign Repair Request - All Other Signs":{"count":55,"points":[[-87.64452,41.8787],[-87.6405,41.88291],[-87.64452,41.87868],[-87.63975,41.88319],[-87.64607,41.88715],[-87.64699,41.87909],[-87.64509,41.88633],[-87.64748,41.88567],[-87.64584,41.88856],[-87.64597,41.87805],[-87.64753,41.8874],[-87.6417,41.87838],[-87.64444,41.87855],[-87.64227,41.87697],[-87.64503,41.88715],[-87.64468,41.88722],[-87.64283,41.88744],[-87.64601,41.88771],[-87.6451,41.88765],[-87.64705,41.8775],[-87.64577,41.88575],[-87.6457,41.88885],[-87.64751,41.88681],[-87.64553,41.88647],[-87.647,41.88517],[-87.647,41.88517],[-87.64843,41.88542],[-87.64545,41.88575],[-87.64747,41.88729],[-87.64499,41.88284],[-87.64584,41.88856],[-87.64573,41.88865],[-87.64402,41.88078],[-87.64493,41.88176],[-87.64365,41.88659],[-87.64365,41.88659],[-87.647,41.88517],[-87.64746,41.88511],[-87.64323,41.88605],[-87.64297,41.8834],[-87.64165,41.88256],[-87.64297,41.8834],[-87.6472,41.88382],[-87.64729,41.88466],[-87.64729,41.88466],[-87.64787,41.88725],[-87.64674,41.88537],[-87.64735,41.88391],[-87.64551,41.8796],[-87.64726,41.88085],[-87.64687,41.88139],[-87.64513,41.88601],[-87.64436,41.88737],[-87.64587,41.88902],[-87.64179,41.8786]]}}},"story":{"titles":{"total":"DEMAND SIGNAL","snitch":"SOCIAL CAPITAL","efficiency":"STATE RESPONSE","time":"FIRST SHIFT","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"Informal norms prevail","efficiency":"Median resolution time","time":"Morning demand spike","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"chicago","city_name":"Chicago","period":{"year":2025,"start":"2025-01-01","end":"2025-12-31","label":"2025","is_partial_year":false,"generated_at":"2026-09-24T20:12:02.049653+00:00","notes":["Chicago's information-only calls, logged at the 311 call center, and O'Hare aircraft-noise complaints, logged at the airport, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":904367,"located_requests":903232,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":1162,"current_count":1357,"difference":195,"percent_change":16.78141135972461,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}