{"zip_code":"60666","total_complaints":760,"rank":58,"total_zips":82,"population":null,"per_capita_rate":null,"per_capita_rank":null,"per_capita_total":58,"top_3":[{"type":"Cab Feedback","count":548,"percent":72.1},{"type":"Abandoned Vehicle Complaint","count":109,"percent":14.3},{"type":"Public Vehicle Complaint","count":20,"percent":2.6}],"top_descriptor":"","unusual_complaint":"Cab Feedback","creative_descriptor":"","snitch_score":{"score":0,"label":"Live and Let Live","count":7,"definition":"Noise and parking-related reports"},"avg_resolution_hours":746.0,"peak_hour":7,"quiet_hour":3,"peak_day":"Monday","worst_day":{"date":"2025-11-12","count":8},"monthly_trend":[39,27,53,51,60,74,75,71,78,85,70,77],"monthly_months":[1,2,3,4,5,6,7,8,9,10,11,12],"night_owl_score":0.19,"rat_season_peak":null,"archetype":{"name":"Steady State","icon":"\u2696\ufe0f"},"twins":{"cosmic":"60018","evil":"60652"},"top_agency":"BACP - Business Affairs and Consumer Protection","comparison_vs_avg":-0.931,"economics":{"agency_performance":[{"agency":"BACP - Business Affairs and Consumer Protection","count":593,"closed_count":592,"hours":792.5},{"agency":"Streets and Sanitation","count":114,"closed_count":114,"hours":31.7}],"infrastructure_count":16,"gentrification_count":1,"blight_count":110,"seasonal_volatility":0.28,"noise_ratio":0.0,"noise_pct":0.0,"most_ignored":{"type":"Cab Feedback","hours":792.7,"closed_count":547},"rating":"BB"},"timing":{"night_owl_pct":13.0,"weekend_pct":23.2,"hour_distribution":[19,13,3,2,3,9,15,128,21,29,30,39,37,42,45,49,43,29,33,36,30,41,33,31],"dow_distribution":[102,134,119,120,109,102,74],"busiest_window":"6am-9am"},"channels":{"mobile_pct":0.3,"phone_pct":52.0,"online_pct":31.3,"other_pct":16.4,"unknown_pct":0.0,"known_count":760,"primary_channel":"Phone"},"resolution":{"same_hour_pct":4.2,"same_day_pct":14.6,"within_week_pct":33.6,"median_hours":746.0,"p90_hours":2835.1,"closed_count":759},"seasonal":[{"type":"Cab Feedback","monthly":[24,20,43,36,40,50,44,62,54,69,50,56],"peak_month":"Oct","low_month":"Feb","swing_ratio":3.4},{"type":"Abandoned Vehicle Complaint","monthly":[4,0,3,7,14,19,23,7,11,12,9,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Public Vehicle Complaint","monthly":[5,3,4,0,1,1,1,1,2,0,0,2],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Restaurant Complaint","monthly":[0,0,1,3,0,0,4,0,2,0,1,4],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Pothole in Street Complaint","monthly":[0,1,0,0,0,1,1,1,3,0,1,5],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0}],"diversity":{"unique_types":28,"focus_score":89.1,"distinctive_types":[{"type":"Cab Feedback","lift":154.7,"pct":72.1},{"type":"Public Vehicle Complaint","lift":65.3,"pct":2.6},{"type":"Ridesharing Complaint","lift":48.4,"pct":1.2},{"type":"Consumer Fraud Complaint","lift":6.7,"pct":0.9},{"type":"Restaurant Complaint","lift":5.7,"pct":2.0}]},"geo_stories":{"main_character":{"address":"10000 W Ohare Airport","count":270,"top_type":"Cab Feedback","position":[-87.90227,41.97971]},"turf_wars":{"type1":{"name":"Cab Feedback","points":[[-87.88416,41.97854],[-87.90807,41.97106],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88585,41.97981],[-87.88775,41.9949],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90004,41.97792],[-87.90227,41.97971],[-87.87571,41.98223],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90774,41.98301],[-87.90045,41.98697],[-87.90227,41.97971],[-87.90011,41.97803],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90526,41.97623],[-87.8857,41.97652],[-87.90225,41.97972],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.89299,41.98082],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90774,41.98301],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88775,41.9949],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.87786,41.9816],[-87.88575,41.98475],[-87.88569,41.97753],[-87.90317,41.97608],[-87.90528,41.97625],[-87.90213,41.97965],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.89437,41.98408],[-87.88291,41.97907],[-87.90528,41.97625],[-87.90028,41.98702],[-87.90227,41.97971],[-87.90577,41.98021],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90577,41.98021],[-87.90422,41.9817],[-87.90227,41.97971],[-87.89616,41.98127],[-87.89143,41.97783],[-87.90526,41.97623],[-87.89909,41.9809],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88576,41.99484],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88575,41.98475],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90526,41.97623],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90422,41.98172],[-87.88559,41.95782],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88603,41.97657],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.88401,41.98151],[-87.90528,41.97625],[-87.90034,41.98381],[-87.89482,41.97974],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.87886,41.98103],[-87.90227,41.97971],[-87.88551,41.97798],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90011,41.97803],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90528,41.97625],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90033,41.98697],[-87.90227,41.97971],[-87.9062,41.9779],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90528,41.97625],[-87.88775,41.9949],[-87.90528,41.97625],[-87.89713,41.97197],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.9003,41.98703],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.89913,41.98053],[-87.89695,41.97186],[-87.88401,41.98151],[-87.90227,41.97971],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90046,41.99696],[-87.90528,41.97625],[-87.89485,41.98579],[-87.88162,41.98006],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90528,41.97625],[-87.88775,41.9949],[-87.90227,41.97971],[-87.87571,41.98223],[-87.90528,41.97625],[-87.90225,41.97972],[-87.90127,41.97714],[-87.90227,41.97971],[-87.90831,41.97056],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88274,41.99483],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90526,41.97623],[-87.90225,41.97972],[-87.90577,41.98021],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90422,41.9817],[-87.90227,41.97971],[-87.90227,41.97971],[-87.87572,41.98222],[-87.90026,41.99387],[-87.89283,41.99993],[-87.90528,41.97625],[-87.90526,41.97623],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.88401,41.98151],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.87572,41.98222],[-87.90213,41.97965],[-87.90227,41.97971],[-87.9005,41.98406],[-87.88913,41.98292],[-87.90528,41.97625],[-87.88603,41.97657],[-87.88401,41.98151],[-87.90227,41.97971],[-87.88775,41.9949],[-87.90227,41.97971],[-87.90528,41.97625],[-87.88775,41.9949],[-87.90225,41.97972],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88575,41.98475],[-87.90227,41.97971],[-87.88449,41.99601],[-87.90049,41.98381],[-87.88553,41.97828],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90575,41.97836],[-87.90528,41.97625],[-87.90227,41.97971],[-87.9005,41.98406],[-87.90227,41.97971],[-87.88567,41.97753],[-87.90227,41.97971],[-87.88274,41.99485],[-87.90227,41.97971],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90419,41.99031],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.88585,41.97981],[-87.90003,41.97794],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90027,41.98924]]},"type2":{"name":"Abandoned Vehicle Complaint","points":[[-87.88562,41.98457],[-87.88562,41.98472],[-87.88562,41.98442],[-87.88562,41.98435],[-87.88562,41.98442],[-87.88562,41.98439],[-87.88574,41.98004],[-87.88562,41.98446],[-87.88562,41.98446],[-87.88562,41.98446],[-87.88562,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.88585,41.97981],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446]]}},"night_shift":[[-87.90225,41.97972],[-87.87571,41.98223],[-87.90225,41.97972],[-87.90526,41.97623],[-87.90774,41.98303],[-87.90831,41.97056],[-87.90225,41.97972],[-87.90526,41.97623],[-87.90526,41.97623],[-87.88775,41.9949],[-87.90526,41.97623],[-87.90215,41.97965],[-87.90807,41.97106],[-87.88162,41.98006],[-87.90039,41.98693],[-87.90045,41.98697],[-87.90227,41.97971],[-87.90227,41.97971],[-87.89283,41.99993],[-87.90528,41.97625],[-87.90528,41.97625],[-87.90528,41.97625],[-87.90528,41.97625],[-87.88775,41.9949],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90119,41.97703],[-87.90528,41.97625],[-87.90227,41.97971],[-87.88775,41.9949],[-87.89482,41.97974],[-87.89143,41.97783],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90528,41.97625],[-87.89913,41.98053],[-87.90227,41.97971],[-87.909,41.99451],[-87.90577,41.98021],[-87.90227,41.97971],[-87.90528,41.97625],[-87.88401,41.98151],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90633,41.97789],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.88557,41.97842],[-87.89695,41.972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88913,41.98292],[-87.90227,41.97971],[-87.88585,41.97981],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88575,41.98475],[-87.88568,41.97653],[-87.90421,41.99031],[-87.90678,42.00893],[-87.90227,41.97971],[-87.90227,41.97971],[-87.9005,41.98406],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90011,41.97803],[-87.90026,41.99387],[-87.90227,41.97971],[-87.90047,41.98697],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90028,41.98702],[-87.90227,41.97971],[-87.89315,41.98297],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88591,41.99747],[-87.90227,41.97971],[-87.90331,41.97647]],"category_points":{"Cab Feedback":{"count":548,"points":[[-87.88416,41.97854],[-87.90807,41.97106],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88585,41.97981],[-87.88775,41.9949],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90004,41.97792],[-87.90227,41.97971],[-87.87571,41.98223],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90774,41.98301],[-87.90045,41.98697],[-87.90227,41.97971],[-87.90011,41.97803],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90526,41.97623],[-87.8857,41.97652],[-87.90225,41.97972],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.89299,41.98082],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90774,41.98301],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88775,41.9949],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.87786,41.9816],[-87.88575,41.98475],[-87.88569,41.97753],[-87.90317,41.97608],[-87.90528,41.97625],[-87.90213,41.97965],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.89437,41.98408],[-87.88291,41.97907],[-87.90528,41.97625],[-87.90028,41.98702],[-87.90227,41.97971],[-87.90577,41.98021],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90577,41.98021],[-87.90422,41.9817],[-87.90227,41.97971],[-87.89616,41.98127],[-87.89143,41.97783],[-87.90526,41.97623],[-87.89909,41.9809],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88576,41.99484],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88575,41.98475],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90526,41.97623],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90422,41.98172],[-87.88559,41.95782],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.88603,41.97657],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.88401,41.98151],[-87.90528,41.97625],[-87.90034,41.98381],[-87.89482,41.97974],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.87886,41.98103],[-87.90227,41.97971],[-87.88551,41.97798],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90011,41.97803],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90528,41.97625],[-87.90225,41.97972],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90033,41.98697],[-87.90227,41.97971],[-87.9062,41.9779],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90528,41.97625],[-87.88775,41.9949],[-87.90528,41.97625],[-87.89713,41.97197],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.9003,41.98703],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90225,41.97972],[-87.89913,41.98053],[-87.89695,41.97186],[-87.88401,41.98151],[-87.90227,41.97971],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90046,41.99696],[-87.90528,41.97625],[-87.89485,41.98579],[-87.88162,41.98006],[-87.90227,41.97971],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90225,41.97972],[-87.90528,41.97625],[-87.88775,41.9949],[-87.90227,41.97971],[-87.87571,41.98223],[-87.90528,41.97625],[-87.90225,41.97972],[-87.90127,41.97714],[-87.90227,41.97971],[-87.90831,41.97056]]},"Abandoned Vehicle Complaint":{"count":109,"points":[[-87.88562,41.98457],[-87.88562,41.98472],[-87.88562,41.98442],[-87.88562,41.98435],[-87.88562,41.98442],[-87.88562,41.98439],[-87.88574,41.98004],[-87.88562,41.98446],[-87.88562,41.98446],[-87.88562,41.98446],[-87.88562,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.88585,41.97981],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446],[-87.8856,41.98446]]},"Public Vehicle Complaint":{"count":20,"points":[[-87.90526,41.97623],[-87.90225,41.97972],[-87.90225,41.97972],[-87.9001,41.97805],[-87.90526,41.97623],[-87.90526,41.97623],[-87.90225,41.97972],[-87.87598,41.97504],[-87.87598,41.97504],[-87.90526,41.97623],[-87.87598,41.97504],[-87.90526,41.97623],[-87.87598,41.97502],[-87.87598,41.97502],[-87.87598,41.97502],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90421,41.99031]]},"Restaurant Complaint":{"count":15,"points":[[-87.87899,41.98098],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90526,41.97623],[-87.90227,41.97971],[-87.90227,41.97971],[-87.87899,41.98098],[-87.90422,41.98172],[-87.90528,41.97625],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.89318,41.98292]]},"Pothole in Street Complaint":{"count":13,"points":[[-87.90225,41.97972],[-87.89143,41.97783],[-87.90422,41.98172],[-87.89055,41.97711],[-87.8818,41.95973],[-87.90227,41.97971],[-87.87637,41.9821],[-87.88684,41.9581],[-87.90227,41.97971],[-87.90227,41.97971],[-87.90227,41.97971],[-87.8858,41.9785],[-87.8858,41.9785]]},"Ridesharing Complaint":{"count":9,"points":[[-87.90577,41.97836],[-87.90225,41.97972],[-87.90528,41.97625],[-87.90039,41.98693],[-87.90562,41.98017],[-87.90528,41.97625],[-87.87899,41.98098],[-87.89695,41.972],[-87.90227,41.97971]]}}},"story":{"titles":{"total":"DEMAND SIGNAL","snitch":"SOCIAL CAPITAL","efficiency":"IMPLEMENTATION GAP","time":"FIRST SHIFT","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"Informal norms prevail","efficiency":"Policy meets reality","time":"Morning demand spike","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"chicago","city_name":"Chicago","period":{"year":2025,"start":"2025-01-01","end":"2025-12-31","label":"2025","is_partial_year":false,"generated_at":"2026-09-24T20:12:02.049653+00:00","notes":["Chicago's information-only calls, logged at the 311 call center, and O'Hare aircraft-noise complaints, logged at the airport, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":904367,"located_requests":903232,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":470,"current_count":598,"difference":128,"percent_change":27.23404255319149,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}