{"zip_code":"20059","total_complaints":93,"rank":24,"total_zips":116,"population":785,"per_capita_rate":118.5,"per_capita_rank":25,"per_capita_total":30,"top_3":[{"type":"Parking Enforcement","count":31,"percent":33.3},{"type":"Roadway Signs","count":9,"percent":9.7},{"type":"Dockless Vehicle Parking Complaint","count":9,"percent":9.7}],"top_descriptor":"PEMA- Parking Enforcement Management Administration","unusual_complaint":"Parking Meter Repair","creative_descriptor":"Transportation Operations Administration","snitch_score":{"score":50,"label":"High State Legibility","count":47,"definition":"Noise and parking-related reports"},"avg_resolution_hours":4.5,"peak_hour":11,"quiet_hour":0,"peak_day":"Thursday","worst_day":{"date":"2025-04-14","count":3},"monthly_trend":[6,5,6,18,5,5,9,13,5,8,5,8],"monthly_months":[1,2,3,4,5,6,7,8,9,10,11,12],"night_owl_score":0.1,"rat_season_peak":null,"archetype":{"name":"Curb Market","icon":"\ud83d\ude97"},"twins":{"cosmic":"20006","evil":"20015"},"top_agency":"DPW","comparison_vs_avg":-0.974,"economics":{"agency_performance":[{"agency":"DPW","count":47,"closed_count":47,"hours":1.4},{"agency":"DDOT","count":43,"closed_count":42,"hours":43.0}],"infrastructure_count":11,"gentrification_count":0,"blight_count":10,"seasonal_volatility":0.52,"noise_ratio":0.0,"noise_pct":0.0,"most_ignored":{"type":"Parking Enforcement","hours":0.9,"closed_count":31},"rating":"AA"},"timing":{"night_owl_pct":5.4,"weekend_pct":11.8,"hour_distribution":[0,3,0,1,0,0,0,2,9,13,3,14,7,9,1,11,4,4,4,3,1,2,2,0],"dow_distribution":[4,17,15,13,21,16,7],"busiest_window":"9am-Noon"},"channels":{"mobile_pct":0.0,"phone_pct":0.0,"online_pct":0.0,"other_pct":0.0,"unknown_pct":100.0,"known_count":0,"primary_channel":"Unknown"},"resolution":{"same_hour_pct":31.5,"same_day_pct":62.0,"within_week_pct":78.3,"median_hours":4.5,"p90_hours":1954.3,"closed_count":92},"seasonal":[{"type":"Parking Enforcement","monthly":[0,0,2,9,3,2,4,6,1,2,1,1],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Roadway Signs","monthly":[1,1,1,2,0,0,2,0,0,0,0,2],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Dockless Vehicle Parking Complaint","monthly":[0,0,0,0,1,0,0,0,0,4,4,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Parking Meter Repair","monthly":[1,1,2,1,0,0,0,0,0,0,0,1],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Pothole","monthly":[0,1,0,0,1,1,1,0,0,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0}],"diversity":{"unique_types":27,"focus_score":52.7,"distinctive_types":[{"type":"Abandoned Bicycle","lift":12.7,"pct":2.2},{"type":"Parking Meter Repair","lift":12.4,"pct":6.5},{"type":"Dockless Vehicle Parking Complaint","lift":10.7,"pct":9.7},{"type":"Roadway Signs","lift":5.5,"pct":9.7},{"type":"Pothole","lift":4.2,"pct":4.3}]},"geo_stories":{"main_character":{"address":"601 Fairmont Street Nw","count":8,"top_type":"Dockless Vehicle Parking Complaint","position":[-77.02171,38.92518]},"turf_wars":{"type1":{"name":"Parking Enforcement","points":[[-77.01953,38.92123],[-77.02037,38.92673],[-77.0214,38.92538],[-77.01875,38.9198],[-77.01875,38.9198],[-77.02162,38.92313],[-77.02194,38.92439],[-77.02159,38.92263],[-77.02167,38.92239],[-77.01754,38.92125],[-77.02123,38.91905],[-77.02065,38.9213],[-77.0209,38.91884],[-77.02155,38.91973],[-77.0209,38.91884],[-77.02167,38.92239],[-77.01795,38.91986],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02077,38.91933],[-77.01798,38.92226],[-77.02123,38.91905],[-77.02205,38.92486],[-77.01871,38.92329],[-77.01835,38.92274],[-77.02167,38.92239],[-77.02155,38.91973]]},"type2":{"name":"Roadway Signs","points":[[-77.02041,38.92699],[-77.02155,38.91973],[-77.02149,38.92492],[-77.02072,38.9201],[-77.02075,38.92174],[-77.02102,38.92064],[-77.02079,38.92727],[-77.02041,38.92699],[-77.02079,38.92727]]}},"night_shift":[[-77.01781,38.92088],[-77.01795,38.91986],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02045,38.92726]],"category_points":{"Parking Enforcement":{"count":31,"points":[[-77.01953,38.92123],[-77.02037,38.92673],[-77.0214,38.92538],[-77.01875,38.9198],[-77.01875,38.9198],[-77.02162,38.92313],[-77.02194,38.92439],[-77.02159,38.92263],[-77.02167,38.92239],[-77.01754,38.92125],[-77.02123,38.91905],[-77.02065,38.9213],[-77.0209,38.91884],[-77.02155,38.91973],[-77.0209,38.91884],[-77.02167,38.92239],[-77.01795,38.91986],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02045,38.92726],[-77.02077,38.91933],[-77.01798,38.92226],[-77.02123,38.91905],[-77.02205,38.92486],[-77.01871,38.92329],[-77.01835,38.92274],[-77.02167,38.92239],[-77.02155,38.91973]]},"Roadway Signs":{"count":9,"points":[[-77.02041,38.92699],[-77.02155,38.91973],[-77.02149,38.92492],[-77.02072,38.9201],[-77.02075,38.92174],[-77.02102,38.92064],[-77.02079,38.92727],[-77.02041,38.92699],[-77.02079,38.92727]]},"Dockless Vehicle Parking Complaint":{"count":9,"points":[[-77.02079,38.92727],[-77.02171,38.92518],[-77.02098,38.92453],[-77.02171,38.92518],[-77.02171,38.92518],[-77.02098,38.92453],[-77.02171,38.92518],[-77.02098,38.92453],[-77.02098,38.92453]]},"Parking Meter Repair":{"count":6,"points":[[-77.01853,38.92161],[-77.01853,38.92161],[-77.01853,38.92161],[-77.01853,38.92161],[-77.01833,38.92124],[-77.01818,38.92136]]},"Pothole":{"count":4,"points":[[-77.01781,38.92088],[-77.02155,38.91973],[-77.0209,38.91884],[-77.01803,38.92036]]},"Graffiti Removal":{"count":4,"points":[[-77.02171,38.92518],[-77.01875,38.9198],[-77.02041,38.92699],[-77.02079,38.92727]]}}},"story":{"titles":{"total":"HIGH BANDWIDTH","snitch":"CIVIC VIGILANCE","efficiency":"HIGH CAPACITY","time":"PEAK HOURS","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Strong citizen-state interface","snitch":"Active citizen monitoring","efficiency":"Rapid service delivery","time":"Midday service load","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"dc","city_name":"Washington DC","period":{"year":2025,"start":"2025-01-01","end":"2025-12-31","label":"2025","is_partial_year":false,"generated_at":"2026-09-24T20:19:44.968558+00:00","notes":["DC Government Information records, logged by the 311 call center, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":422145,"located_requests":422145,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":69,"current_count":97,"difference":28,"percent_change":40.57971014492754,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}