{"zip_code":"21208","total_complaints":1181,"rank":27,"total_zips":61,"population":37319,"per_capita_rate":31.6,"per_capita_rank":30,"per_capita_total":55,"top_3":[{"type":"WW-Water Leak (Exterior)","count":245,"percent":20.7},{"type":"ECC-Information Request","count":108,"percent":9.1},{"type":"WW-Water No Water","count":86,"percent":7.3}],"top_descriptor":"","unusual_complaint":"WW-Water Odor/Bad Taste","creative_descriptor":"","snitch_score":{"score":0,"label":"Live and Let Live","count":10,"definition":"Noise and parking-related reports"},"avg_resolution_hours":19.4,"peak_hour":9,"quiet_hour":0,"peak_day":"Monday","worst_day":{"date":"2026-05-04","count":24},"monthly_trend":[135,211,109,145,156,101,146,146,32],"monthly_months":[1,2,3,4,5,6,7,8,9],"night_owl_score":0.05,"rat_season_peak":null,"archetype":{"name":"Steady State","icon":"\u2696\ufe0f"},"twins":{"cosmic":"21227","evil":"21216"},"top_agency":"Water Wastewater                                  ","comparison_vs_avg":-0.886,"economics":{"agency_performance":[{"agency":"Water Wastewater                                  ","count":531,"closed_count":468,"hours":21.3},{"agency":"Solid Waste                                       ","count":192,"closed_count":159,"hours":288.2},{"agency":"ECC                                               ","count":168,"closed_count":168,"hours":0.0},{"agency":"Transportation                                    ","count":133,"closed_count":108,"hours":29.6},{"agency":"BGE                                               ","count":59,"closed_count":42,"hours":13.8}],"infrastructure_count":65,"gentrification_count":2,"blight_count":23,"seasonal_volatility":0.37,"noise_ratio":0.0,"noise_pct":0.4,"most_ignored":{"type":"SW-Bulk Scheduled-Weekday","hours":1528.5,"closed_count":50},"rating":"AAA"},"timing":{"night_owl_pct":2.5,"weekend_pct":13.3,"hour_distribution":[2,6,6,4,5,4,35,55,83,116,107,111,96,104,91,89,78,55,34,38,28,18,8,8],"dow_distribution":[103,234,192,186,193,219,54],"busiest_window":"9am-Noon"},"channels":{"mobile_pct":0.0,"phone_pct":71.0,"online_pct":0.3,"other_pct":28.8,"unknown_pct":0.0,"known_count":1181,"primary_channel":"Phone"},"resolution":{"same_hour_pct":22.1,"same_day_pct":54.9,"within_week_pct":74.0,"median_hours":19.4,"p90_hours":1145.5,"closed_count":1031},"seasonal":[{"type":"WW-Water Leak (Exterior)","monthly":[27,26,22,38,27,16,44,34,11],"peak_month":"Jul","low_month":"Sep","swing_ratio":4.0},{"type":"ECC-Information Request","monthly":[13,19,10,7,26,7,14,10,2],"peak_month":"May","low_month":"Sep","swing_ratio":13.0},{"type":"WW-Water No Water","monthly":[20,24,1,7,5,6,14,6,3],"peak_month":"Feb","low_month":"Mar","swing_ratio":24.0},{"type":"SW-Bulk Scheduled-Weekday","monthly":[6,9,11,10,9,6,11,8,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"BGE-StLight(s) Out","monthly":[4,4,6,13,10,6,6,5,1],"peak_month":"Apr","low_month":"Sep","swing_ratio":13.0}],"diversity":{"unique_types":95,"focus_score":37.2,"distinctive_types":[{"type":"WW-Water Low Pressure","lift":17.5,"pct":4.0},{"type":"WW-Water Leak (Exterior)","lift":10.3,"pct":20.7},{"type":"WW-Water No Water","lift":5.9,"pct":7.3},{"type":"ECC-Information Request","lift":4.7,"pct":9.1},{"type":"BGE-StLight(s) Out","lift":4.5,"pct":4.7}]},"geo_stories":{"main_character":{"address":"Park Heights Ave & Seven Mile Ln, Baltimore City, 21208","count":52,"top_type":"WW-Water Leak (Exterior)","position":[-76.70686,39.36811]},"turf_wars":{"type1":{"name":"WW-Water Leak (Exterior)","points":[[-76.71108,39.36435],[-76.72617,39.3744],[-76.72078,39.36251],[-76.71781,39.36777],[-76.74022,39.36846],[-76.71766,39.36748],[-76.71821,39.36711],[-76.7643,39.36596],[-76.7179,39.36792],[-76.70904,39.37101],[-76.70685,39.36809],[-76.705,39.37175],[-76.70686,39.36811],[-76.70685,39.36809],[-76.76417,39.36376],[-76.70893,39.36988],[-76.70893,39.36988],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70884,39.36984],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70884,39.36984],[-76.74022,39.36846],[-76.70686,39.36811],[-76.70004,39.37073],[-76.70686,39.36811],[-76.70685,39.36809],[-76.72428,39.37481],[-76.70892,39.37001],[-76.72397,39.3753],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70685,39.36809],[-76.70685,39.36809],[-76.7137,39.38252],[-76.72428,39.36034],[-76.70685,39.36809],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70884,39.36984],[-76.70686,39.36811],[-76.74022,39.36846],[-76.72397,39.3753],[-76.70884,39.36984],[-76.70893,39.36988],[-76.70686,39.36811],[-76.70884,39.36984],[-76.70685,39.36809],[-76.76561,39.36964],[-76.73337,39.35995],[-76.72428,39.36034],[-76.72729,39.36374],[-76.75132,39.37358],[-76.72211,39.3732],[-76.76335,39.36893],[-76.76335,39.36893],[-76.70876,39.38266],[-76.70912,39.38269],[-76.69458,39.37563],[-76.70446,39.387],[-76.74528,39.39152],[-76.73389,39.36027],[-76.74472,39.36785],[-76.73366,39.36204],[-76.74523,39.36909],[-76.73103,39.37104],[-76.73103,39.37104],[-76.73242,39.37176],[-76.70446,39.387],[-76.75413,39.37403],[-76.7652,39.36975],[-76.72708,39.37784],[-76.73787,39.36425],[-76.74497,39.37021],[-76.7264,39.37754],[-76.72574,39.37072],[-76.69947,39.4024],[-76.71723,39.4052],[-76.71875,39.36838],[-76.70553,39.37367],[-76.72025,39.37782],[-76.7502,39.36534],[-76.70821,39.37845],[-76.70515,39.38398],[-76.72025,39.37782],[-76.75615,39.37473],[-76.71914,39.36851],[-76.76374,39.36964],[-76.73719,39.39468],[-76.7347,39.37314],[-76.70821,39.37845],[-76.70228,39.37502],[-76.727,39.37392],[-76.74476,39.38838],[-76.73698,39.37692],[-76.71723,39.4052],[-76.70653,39.36869],[-76.72208,39.39815],[-76.70295,39.37424],[-76.74823,39.39038],[-76.7236,39.39393],[-76.72211,39.39326],[-76.70309,39.40344],[-76.72211,39.3732],[-76.72637,39.3701],[-76.72637,39.3701],[-76.72569,39.36993],[-76.76261,39.37281],[-76.72569,39.36993],[-76.7249,39.37766],[-76.72509,39.37725],[-76.76477,39.36606],[-76.73408,39.36181],[-76.74427,39.36934],[-76.73111,39.37241],[-76.73931,39.38024],[-76.73584,39.35634],[-76.73907,39.36284],[-76.73388,39.36181],[-76.71781,39.36641],[-76.73076,39.35696],[-76.72957,39.38193],[-76.74156,39.36157],[-76.72597,39.37603],[-76.72606,39.37461],[-76.72606,39.37461],[-76.72525,39.36365],[-76.70489,39.38759],[-76.74156,39.36157],[-76.69418,39.39838],[-76.73388,39.36181],[-76.72573,39.37475],[-76.69549,39.40006],[-76.69489,39.39974],[-76.69489,39.39974],[-76.69499,39.40027],[-76.69602,39.39902],[-76.7037,39.40319],[-76.71914,39.36851],[-76.73955,39.39211],[-76.738,39.36364],[-76.73388,39.36181],[-76.72433,39.3645],[-76.73366,39.36204],[-76.73538,39.37196],[-76.74205,39.36931],[-76.73802,39.36348],[-76.73947,39.36537],[-76.76025,39.37217],[-76.72384,39.36949],[-76.72442,39.37304],[-76.76335,39.36893],[-76.73388,39.36181],[-76.69641,39.3883],[-76.69799,39.38706],[-76.69256,39.39965],[-76.69134,39.39867],[-76.69134,39.39867],[-76.69256,39.39965],[-76.69256,39.39965],[-76.72731,39.3733],[-76.72731,39.3733],[-76.72688,39.37283],[-76.72782,39.37288],[-76.70653,39.36869],[-76.75374,39.36944],[-76.74421,39.36433],[-76.72608,39.36783],[-76.73935,39.35479],[-76.73408,39.36181],[-76.71762,39.36928],[-76.7065,39.39358],[-76.71756,39.36812],[-76.75305,39.39164],[-76.75793,39.39508],[-76.71469,39.40385],[-76.71257,39.36256],[-76.74033,39.35491],[-76.7179,39.36792],[-76.7203,39.36703],[-76.70082,39.37081],[-76.69758,39.37099],[-76.69866,39.37054],[-76.70004,39.37073],[-76.69888,39.37096],[-76.69841,39.37098],[-76.69891,39.37054],[-76.71108,39.36435],[-76.70009,39.37182],[-76.74515,39.39015],[-76.70004,39.37072],[-76.70004,39.37073],[-76.70004,39.37073],[-76.70004,39.37073],[-76.70004,39.37073],[-76.70004,39.37073],[-76.69758,39.37099],[-76.73428,39.36669],[-76.76188,39.3671],[-76.76445,39.36756],[-76.72743,39.37912],[-76.72712,39.36926],[-76.74101,39.36167],[-76.73623,39.38451],[-76.72363,39.37526],[-76.72434,39.37568],[-76.72363,39.37526],[-76.72373,39.37502],[-76.72397,39.3753],[-76.72363,39.37526],[-76.72439,39.37575],[-76.72397,39.3753],[-76.72373,39.37502],[-76.70638,39.39482],[-76.70004,39.37073],[-76.75775,39.37332],[-76.75775,39.37332],[-76.7585,39.37345],[-76.75775,39.37332],[-76.75752,39.37321],[-76.70363,39.40053],[-76.74623,39.36841],[-76.74181,39.36891],[-76.74205,39.36931],[-76.76236,39.36529],[-76.74156,39.36157],[-76.74205,39.36931],[-76.70586,39.39489],[-76.74293,39.36977],[-76.70884,39.36984],[-76.73948,39.37345],[-76.71075,39.3925],[-76.69256,39.39965],[-76.69134,39.39867],[-76.69134,39.39867],[-76.7339,39.36152],[-76.73903,39.36337],[-76.69134,39.39867],[-76.76659,39.3726],[-76.70691,39.39766],[-76.7373,39.37666],[-76.74137,39.36864]]},"type2":{"name":"ECC-Information Request","points":[[-76.70686,39.36811],[-76.70966,39.36556],[-76.74733,39.3678],[-76.76186,39.36917],[-76.76074,39.36991],[-76.76294,39.36837],[-76.76335,39.36893],[-76.73827,39.35888],[-76.76313,39.36367],[-76.75955,39.37259],[-76.72025,39.37782],[-76.7079,39.3708],[-76.73103,39.37104],[-76.70653,39.36935],[-76.7387,39.36468],[-76.70142,39.3709],[-76.70727,39.36902],[-76.72213,39.36686],[-76.76626,39.36977],[-76.71747,39.38723],[-76.69758,39.37099],[-76.69864,39.37098],[-76.69758,39.37099],[-76.69866,39.37054],[-76.69758,39.37099],[-76.73874,39.37147],[-76.73874,39.36453],[-76.70142,39.3709],[-76.7205,39.36452],[-76.69431,39.40223],[-76.71521,39.38351],[-76.69547,39.37586],[-76.70966,39.36556],[-76.68786,39.39563],[-76.76491,39.36591],[-76.71663,39.36272],[-76.7167,39.36117],[-76.72208,39.39815],[-76.70423,39.37179],[-76.70037,39.3718],[-76.73531,39.38086],[-76.74368,39.36663],[-76.71198,39.36247],[-76.7405,39.36143],[-76.7405,39.36143],[-76.73962,39.3587],[-76.68046,39.39732],[-76.73005,39.37708],[-76.72957,39.38193],[-76.69747,39.40478],[-76.6971,39.38809],[-76.70363,39.40053],[-76.71816,39.39505],[-76.69708,39.38893],[-76.70745,39.40243],[-76.70772,39.38763],[-76.7003,39.39777],[-76.73607,39.38712],[-76.69771,39.39767],[-76.73408,39.36181],[-76.74464,39.37032],[-76.70892,39.37001],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70686,39.36811],[-76.7026,39.37102],[-76.70727,39.36902],[-76.73407,39.36704],[-76.75701,39.36687],[-76.74302,39.39115],[-76.74633,39.38757],[-76.70705,39.37078],[-76.74911,39.39559],[-76.76048,39.36736],[-76.70237,39.37101],[-76.75819,39.36528],[-76.75819,39.36528],[-76.75245,39.3842],[-76.72651,39.36819],[-76.71774,39.36798],[-76.7065,39.39358],[-76.76968,39.37805],[-76.7466,39.3942],[-76.7422,39.36943],[-76.75087,39.38307],[-76.73784,39.37254],[-76.70004,39.37073],[-76.70004,39.37073],[-76.70004,39.37073],[-76.70884,39.36984],[-76.7062,39.3713],[-76.70649,39.3985],[-76.71345,39.40337],[-76.70686,39.36811],[-76.71108,39.36435],[-76.74623,39.36841],[-76.71594,39.37195],[-76.75755,39.37077],[-76.72292,39.37402],[-76.76295,39.3688],[-76.7155,39.36382],[-76.73606,39.35957],[-76.70686,39.36811],[-76.73422,39.38771],[-76.72442,39.37055],[-76.75049,39.3879]]}},"night_shift":[[-76.70935,39.36678],[-76.70441,39.3697],[-76.71219,39.3634],[-76.70555,39.36896],[-76.71219,39.3634],[-76.71219,39.3634],[-76.75584,39.39284],[-76.70241,39.36994],[-76.7167,39.3617],[-76.70165,39.37098],[-76.72171,39.40257],[-76.73698,39.37692],[-76.70004,39.37073],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71239,39.3633],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.70653,39.36935],[-76.71219,39.3634],[-76.71079,39.36508],[-76.70362,39.36982],[-76.70895,39.36905],[-76.70038,39.37151],[-76.70892,39.37001],[-76.70653,39.36935]],"category_points":{"WW-Water Leak (Exterior)":{"count":245,"points":[[-76.70884,39.36984],[-76.71821,39.36711],[-76.72442,39.37304],[-76.72363,39.37526],[-76.69758,39.37099],[-76.75793,39.39508],[-76.70004,39.37072],[-76.72957,39.38193],[-76.70904,39.37101],[-76.70295,39.37424],[-76.72397,39.3753],[-76.72397,39.3753],[-76.73111,39.37241],[-76.73408,39.36181],[-76.70553,39.37367],[-76.73366,39.36204],[-76.71108,39.36435],[-76.70893,39.36988],[-76.73366,39.36204],[-76.73955,39.39211],[-76.70686,39.36811],[-76.70686,39.36811],[-76.72569,39.36993],[-76.72428,39.37481],[-76.73623,39.38451],[-76.73907,39.36284],[-76.70685,39.36809],[-76.7652,39.36975],[-76.69134,39.39867],[-76.69641,39.3883],[-76.7249,39.37766],[-76.75775,39.37332],[-76.74022,39.36846],[-76.70912,39.38269],[-76.70686,39.36811],[-76.73584,39.35634],[-76.73698,39.37692],[-76.70004,39.37073],[-76.69602,39.39902],[-76.70691,39.39766],[-76.73787,39.36425],[-76.72606,39.37461],[-76.72509,39.37725],[-76.70893,39.36988],[-76.70004,39.37073],[-76.74523,39.36909],[-76.72363,39.37526],[-76.72428,39.36034],[-76.70004,39.37073],[-76.74205,39.36931],[-76.72363,39.37526],[-76.74476,39.38838],[-76.75374,39.36944],[-76.7502,39.36534],[-76.75132,39.37358],[-76.70515,39.38398],[-76.72731,39.3733],[-76.74033,39.35491],[-76.72384,39.36949],[-76.70884,39.36984],[-76.73388,39.36181],[-76.73408,39.36181],[-76.7203,39.36703],[-76.74205,39.36931],[-76.73103,39.37104],[-76.72211,39.39326],[-76.73103,39.37104],[-76.72569,39.36993],[-76.72608,39.36783],[-76.70004,39.37073],[-76.76335,39.36893],[-76.74515,39.39015],[-76.69947,39.4024],[-76.70685,39.36809],[-76.69256,39.39965],[-76.74156,39.36157],[-76.7179,39.36792],[-76.71766,39.36748],[-76.72211,39.3732],[-76.74156,39.36157],[-76.74205,39.36931],[-76.76477,39.36606],[-76.74472,39.36785],[-76.69418,39.39838],[-76.72434,39.37568],[-76.71762,39.36928],[-76.70892,39.37001],[-76.70686,39.36811],[-76.70685,39.36809],[-76.70686,39.36811],[-76.70884,39.36984],[-76.69134,39.39867],[-76.72597,39.37603],[-76.70821,39.37845],[-76.72688,39.37283],[-76.76561,39.36964],[-76.727,39.37392],[-76.7037,39.40319],[-76.70004,39.37073],[-76.74497,39.37021],[-76.70686,39.36811],[-76.72637,39.3701],[-76.74623,39.36841],[-76.72574,39.37072],[-76.73388,39.36181],[-76.70686,39.36811],[-76.69134,39.39867],[-76.73948,39.37345],[-76.69758,39.37099],[-76.70004,39.37073],[-76.71108,39.36435],[-76.72078,39.36251],[-76.7264,39.37754],[-76.70884,39.36984],[-76.72208,39.39815],[-76.69489,39.39974],[-76.73538,39.37196],[-76.71756,39.36812],[-76.76374,39.36964],[-76.70821,39.37845],[-76.71469,39.40385],[-76.69256,39.39965],[-76.71723,39.4052],[-76.70685,39.36809],[-76.738,39.36364],[-76.69458,39.37563],[-76.70686,39.36811],[-76.73931,39.38024],[-76.69256,39.39965],[-76.69489,39.39974],[-76.705,39.37175],[-76.73903,39.36337],[-76.70004,39.37073],[-76.73947,39.36537],[-76.74022,39.36846],[-76.71781,39.36641],[-76.72397,39.3753],[-76.71914,39.36851],[-76.75305,39.39164],[-76.69499,39.40027],[-76.70446,39.387],[-76.69549,39.40006],[-76.72606,39.37461],[-76.75775,39.37332],[-76.69866,39.37054],[-76.73242,39.37176],[-76.7339,39.36152],[-76.73389,39.36027],[-76.74022,39.36846],[-76.7585,39.37345],[-76.70686,39.36811],[-76.73076,39.35696],[-76.70686,39.36811],[-76.70082,39.37081],[-76.7373,39.37666],[-76.71875,39.36838],[-76.70685,39.36809],[-76.74101,39.36167],[-76.70893,39.36988],[-76.70228,39.37502],[-76.70004,39.37073],[-76.69256,39.39965],[-76.70686,39.36811],[-76.72433,39.3645],[-76.70653,39.36869],[-76.71781,39.36777],[-76.70309,39.40344],[-76.72428,39.36034],[-76.73388,39.36181],[-76.75752,39.37321],[-76.76188,39.3671],[-76.76236,39.36529],[-76.70884,39.36984],[-76.72731,39.3733],[-76.71723,39.4052],[-76.70686,39.36811],[-76.74293,39.36977],[-76.7643,39.36596],[-76.73935,39.35479],[-76.76261,39.37281],[-76.73719,39.39468],[-76.72025,39.37782],[-76.75775,39.37332],[-76.70363,39.40053],[-76.71914,39.36851],[-76.7179,39.36792],[-76.70685,39.36809],[-76.70876,39.38266],[-76.71075,39.3925],[-76.74156,39.36157],[-76.70686,39.36811],[-76.72782,39.37288],[-76.75413,39.37403],[-76.72373,39.37502],[-76.72573,39.37475],[-76.73428,39.36669],[-76.74181,39.36891],[-76.74528,39.39152],[-76.72729,39.36374],[-76.72637,39.3701]]},"ECC-Information Request":{"count":108,"points":[[-76.70686,39.36811],[-76.70966,39.36556],[-76.74733,39.3678],[-76.76186,39.36917],[-76.76074,39.36991],[-76.76294,39.36837],[-76.76335,39.36893],[-76.73827,39.35888],[-76.76313,39.36367],[-76.75955,39.37259],[-76.72025,39.37782],[-76.7079,39.3708],[-76.73103,39.37104],[-76.70653,39.36935],[-76.7387,39.36468],[-76.70142,39.3709],[-76.70727,39.36902],[-76.72213,39.36686],[-76.76626,39.36977],[-76.71747,39.38723],[-76.69758,39.37099],[-76.69864,39.37098],[-76.69758,39.37099],[-76.69866,39.37054],[-76.69758,39.37099],[-76.73874,39.37147],[-76.73874,39.36453],[-76.70142,39.3709],[-76.7205,39.36452],[-76.69431,39.40223],[-76.71521,39.38351],[-76.69547,39.37586],[-76.70966,39.36556],[-76.68786,39.39563],[-76.76491,39.36591],[-76.71663,39.36272],[-76.7167,39.36117],[-76.72208,39.39815],[-76.70423,39.37179],[-76.70037,39.3718],[-76.73531,39.38086],[-76.74368,39.36663],[-76.71198,39.36247],[-76.7405,39.36143],[-76.7405,39.36143],[-76.73962,39.3587],[-76.68046,39.39732],[-76.73005,39.37708],[-76.72957,39.38193],[-76.69747,39.40478],[-76.6971,39.38809],[-76.70363,39.40053],[-76.71816,39.39505],[-76.69708,39.38893],[-76.70745,39.40243],[-76.70772,39.38763],[-76.7003,39.39777],[-76.73607,39.38712],[-76.69771,39.39767],[-76.73408,39.36181],[-76.74464,39.37032],[-76.70892,39.37001],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70686,39.36811],[-76.70686,39.36811],[-76.7026,39.37102],[-76.70727,39.36902],[-76.73407,39.36704],[-76.75701,39.36687],[-76.74302,39.39115],[-76.74633,39.38757],[-76.70705,39.37078],[-76.74911,39.39559],[-76.76048,39.36736],[-76.70237,39.37101],[-76.75819,39.36528],[-76.75819,39.36528],[-76.75245,39.3842],[-76.72651,39.36819],[-76.71774,39.36798],[-76.7065,39.39358],[-76.76968,39.37805],[-76.7466,39.3942],[-76.7422,39.36943],[-76.75087,39.38307],[-76.73784,39.37254],[-76.70004,39.37073],[-76.70004,39.37073],[-76.70004,39.37073],[-76.70884,39.36984],[-76.7062,39.3713],[-76.70649,39.3985],[-76.71345,39.40337],[-76.70686,39.36811],[-76.71108,39.36435],[-76.74623,39.36841],[-76.71594,39.37195],[-76.75755,39.37077],[-76.72292,39.37402],[-76.76295,39.3688],[-76.7155,39.36382],[-76.73606,39.35957],[-76.70686,39.36811],[-76.73422,39.38771],[-76.72442,39.37055],[-76.75049,39.3879]]},"WW-Water No Water":{"count":86,"points":[[-76.7288,39.36104],[-76.74445,39.3632],[-76.75328,39.38433],[-76.76172,39.36931],[-76.76151,39.36945],[-76.67916,39.39747],[-76.70021,39.40092],[-76.72832,39.36104],[-76.73245,39.36067],[-76.73108,39.36143],[-76.72808,39.36104],[-76.73339,39.36145],[-76.73033,39.35712],[-76.73016,39.36145],[-76.73321,39.35869],[-76.74733,39.3678],[-76.75652,39.36692],[-76.73395,39.3585],[-76.7244,39.37201],[-76.72708,39.37784],[-76.7244,39.37201],[-76.71153,39.37564],[-76.73638,39.36661],[-76.75584,39.39284],[-76.70162,39.38309],[-76.73671,39.36312],[-76.70162,39.38309],[-76.7167,39.3617],[-76.73671,39.36312],[-76.73262,39.35684],[-76.71201,39.3638],[-76.75126,39.37102],[-76.74825,39.39228],[-76.75675,39.36786],[-76.75084,39.3678],[-76.75084,39.3678],[-76.72171,39.40257],[-76.72708,39.37784],[-76.73824,39.37627],[-76.76057,39.36498],[-76.72896,39.3678],[-76.74917,39.38951],[-76.72539,39.37154],[-76.73671,39.36312],[-76.74351,39.36538],[-76.74825,39.39228],[-76.72418,39.37871],[-76.76443,39.36468],[-76.76488,39.37264],[-76.72932,39.37733],[-76.72694,39.37634],[-76.74245,39.36951],[-76.74245,39.36951],[-76.73773,39.39262],[-76.73865,39.39269],[-76.74242,39.36992],[-76.73894,39.38396],[-76.7268,39.37268],[-76.76025,39.37217],[-76.76025,39.37217],[-76.72155,39.37008],[-76.70502,39.38867],[-76.72183,39.36995],[-76.71762,39.36928],[-76.70617,39.40445],[-76.70617,39.40445],[-76.71633,39.39644],[-76.7062,39.3713],[-76.70904,39.37101],[-76.70837,39.37063],[-76.76024,39.36475],[-76.7642,39.36504],[-76.76368,39.36653],[-76.76252,39.3659],[-76.76347,39.36643],[-76.76211,39.36502],[-76.76164,39.36448],[-76.7619,39.36484],[-76.70586,39.39489],[-76.7427,39.36999],[-76.7427,39.36999],[-76.7427,39.36999],[-76.74464,39.37032],[-76.74877,39.36659],[-76.73912,39.37627],[-76.74078,39.37374]]},"SW-Bulk Scheduled-Weekday":{"count":70,"points":[[-76.70081,39.37187],[-76.70425,39.37143],[-76.70315,39.37101],[-76.70847,39.37135],[-76.70038,39.37134],[-76.70197,39.37102],[-76.7061,39.36983],[-76.69982,39.37183],[-76.70305,39.37142],[-76.69982,39.37183],[-76.69982,39.37183],[-76.70272,39.37144],[-76.70255,39.37145],[-76.70173,39.37101],[-76.70246,39.36983],[-76.70463,39.37142],[-76.69777,39.37099],[-76.69764,39.37148],[-76.69814,39.37056],[-76.69941,39.3719],[-76.70677,39.37167],[-76.6994,39.37095],[-76.70458,39.37093],[-76.70272,39.37144],[-76.70425,39.37143],[-76.70354,39.37024],[-76.70728,39.36753],[-76.69807,39.37191],[-76.70303,39.37066],[-76.69763,39.37192],[-76.70304,39.37179],[-76.7033,39.371],[-76.7029,39.37092],[-76.7061,39.36983],[-76.70246,39.36983],[-76.70305,39.37142],[-76.70038,39.37134],[-76.70136,39.37146],[-76.70212,39.37102],[-76.69915,39.37054],[-76.70101,39.37075],[-76.70359,39.37052],[-76.70499,39.36916],[-76.69709,39.37095],[-76.69849,39.37146],[-76.70104,39.37186],[-76.70197,39.37102],[-76.70212,39.37102],[-76.69814,39.37056],[-76.70353,39.371],[-76.7061,39.36983],[-76.70377,39.37096],[-76.69908,39.37097],[-76.70705,39.37078],[-76.70155,39.37051],[-76.70246,39.36983],[-76.70453,39.37054],[-76.6994,39.37095],[-76.70338,39.36982],[-76.69982,39.37183],[-76.70305,39.37142],[-76.7033,39.371],[-76.70653,39.36935],[-76.70081,39.37187],[-76.69982,39.37183],[-76.6987,39.37144],[-76.69777,39.37099],[-76.70218,39.37182],[-76.69941,39.3719],[-76.70377,39.37096]]},"BGE-StLight(s) Out":{"count":55,"points":[[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.69758,39.37099],[-76.71219,39.3634],[-76.71219,39.3634],[-76.7052,39.36922],[-76.70441,39.3697],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.70555,39.36896],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.70241,39.36994],[-76.70101,39.37075],[-76.69732,39.37192],[-76.69714,39.3719],[-76.71219,39.3634],[-76.70241,39.36994],[-76.70441,39.3697],[-76.70441,39.3697],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.71219,39.3634],[-76.69693,39.37058],[-76.69891,39.37054],[-76.70243,39.37101],[-76.69758,39.37099],[-76.69908,39.37097],[-76.69789,39.37056],[-76.70243,39.37101]]},"ECC-Vehicle Look Up":{"count":50,"points":[[-76.71103,39.36627],[-76.70999,39.3668],[-76.7106,39.36724],[-76.70763,39.36945],[-76.70844,39.36799],[-76.70993,39.36802],[-76.70763,39.36945],[-76.70763,39.36945],[-76.70763,39.36945],[-76.71079,39.36684],[-76.70956,39.36614],[-76.70935,39.36678],[-76.70935,39.36678],[-76.7097,39.36781],[-76.70837,39.37063],[-76.71047,39.36794],[-76.71047,39.36794],[-76.70935,39.36678],[-76.70852,39.36732],[-76.70817,39.36846],[-76.71072,39.36773],[-76.71103,39.36627],[-76.70935,39.36678],[-76.70892,39.37001],[-76.70999,39.3668],[-76.7106,39.36724],[-76.71058,39.36631],[-76.70935,39.36678],[-76.70727,39.36902],[-76.70793,39.36754],[-76.70892,39.37001],[-76.70892,39.37001],[-76.70852,39.36732],[-76.70935,39.36678],[-76.70904,39.37101],[-76.70999,39.3668],[-76.70929,39.36585],[-76.70999,39.3668],[-76.70999,39.3668],[-76.70844,39.36799],[-76.70892,39.37001],[-76.7094,39.36857],[-76.70892,39.37001],[-76.70882,39.37084],[-76.70871,39.36878],[-76.70786,39.36996],[-76.70837,39.37063],[-76.70892,39.37001],[-76.70892,39.37001],[-76.70837,39.37063]]}}},"story":{"titles":{"total":"HIGH BANDWIDTH","snitch":"SOCIAL CAPITAL","efficiency":"HIGH CAPACITY","time":"FIRST SHIFT","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Strong citizen-state interface","snitch":"Informal norms prevail","efficiency":"Rapid service delivery","time":"Morning demand spike","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"baltimore","city_name":"Baltimore","period":{"year":2026,"start":"2026-01-01","end":"2026-09-09","label":"2026 through Sep 9","is_partial_year":true,"generated_at":"2026-09-24T20:12:51.978339+00:00","notes":[],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":842015,"located_requests":631727,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":939,"current_count":1181,"difference":242,"percent_change":25.77209797657082,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}