{"zip_code":"02141","total_complaints":1833,"rank":4,"total_zips":10,"population":14402,"per_capita_rate":127.3,"per_capita_rank":3,"per_capita_total":7,"top_3":[{"type":"Icy or Unshoveled Sidewalk","count":245,"percent":13.4},{"type":"Other","count":165,"percent":9.0},{"type":"Icy or Snowy Street","count":99,"percent":5.4}],"top_descriptor":"Icy or Unshoveled Sidewalk","unusual_complaint":"Bike Rack Request","creative_descriptor":"Bike Rack Request","snitch_score":{"score":2,"label":"Live and Let Live","count":48,"definition":"Noise and parking-related reports"},"avg_resolution_hours":61.5,"peak_hour":8,"quiet_hour":1,"peak_day":"Thursday","worst_day":{"date":"2026-01-28","count":61},"monthly_trend":[288,304,178,129,149,277,199,231,78],"monthly_months":[1,2,3,4,5,6,7,8,9],"night_owl_score":0.07,"rat_season_peak":"June","archetype":{"name":"Infrastructure Gap","icon":"\ud83d\udee3\ufe0f"},"twins":{"cosmic":"02139","evil":"02142"},"top_agency":"Unknown","comparison_vs_avg":0.179,"economics":{"agency_performance":[],"infrastructure_count":128,"gentrification_count":51,"blight_count":59,"seasonal_volatility":0.38,"noise_ratio":0.0,"noise_pct":0.0,"most_ignored":{"type":"Tree Planting Request","hours":313.4,"closed_count":16},"rating":"AAA"},"timing":{"night_owl_pct":5.3,"weekend_pct":16.6,"hour_distribution":[6,5,5,7,8,14,28,56,185,161,121,132,109,97,99,94,153,158,118,81,54,61,37,44],"dow_distribution":[164,261,262,327,410,268,141],"busiest_window":"9am-Noon"},"channels":{"mobile_pct":0.0,"phone_pct":0.0,"online_pct":0.0,"other_pct":0.0,"unknown_pct":100.0,"known_count":0,"primary_channel":"Unknown"},"resolution":{"same_hour_pct":4.6,"same_day_pct":32.5,"within_week_pct":79.1,"median_hours":61.5,"p90_hours":407.1,"closed_count":1636},"seasonal":[{"type":"Icy or Unshoveled Sidewalk","monthly":[107,121,17,0,0,0,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Other","monthly":[16,30,11,17,13,20,17,31,10],"peak_month":"Aug","low_month":"Sep","swing_ratio":3.1},{"type":"Icy or Snowy Street","monthly":[51,47,1,0,0,0,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Missed Trash Pickup","monthly":[11,13,10,8,13,7,17,16,3],"peak_month":"Jul","low_month":"Sep","swing_ratio":5.7},{"type":"Pothole","monthly":[2,11,28,11,5,6,8,7,2],"peak_month":"Mar","low_month":"Jan","swing_ratio":14.0}],"diversity":{"unique_types":57,"focus_score":27.8,"distinctive_types":[{"type":"Park Maintenance Request (General)","lift":1.8,"pct":4.3}]},"geo_stories":{"main_character":{"address":"Charlestown Ave & Monsignor Obrien Hwy Cambridge, Ma, 02141, Usa","count":10,"top_type":"Traffic/Pedestrian Signal Issue","position":[-71.07317,42.36923]},"turf_wars":{"type1":{"name":"Icy or Unshoveled Sidewalk","points":[[-71.08389,42.36878],[-71.08354,42.36924],[-71.0848,42.37078],[-71.08507,42.36814],[-71.09183,42.3691],[-71.08406,42.37069],[-71.08107,42.36891],[-71.08115,42.36901],[-71.08661,42.37035],[-71.0888,42.3735],[-71.0781,42.3694],[-71.08916,42.37102],[-71.08952,42.37033],[-71.07868,42.36972],[-71.0803,42.369],[-71.0907,42.37019],[-71.09011,42.37162],[-71.09447,42.37287],[-71.09253,42.36744],[-71.08981,42.36962],[-71.09052,42.37077],[-71.08095,42.37175],[-71.0881,42.37227],[-71.08489,42.36934],[-71.0919,42.3682],[-71.09299,42.37254],[-71.09202,42.36812],[-71.08075,42.37204],[-71.077,42.3707],[-71.0889,42.3736],[-71.07749,42.36856],[-71.089,42.3736],[-71.0863,42.3717],[-71.09208,42.36907],[-71.08949,42.37303],[-71.09292,42.37059],[-71.08169,42.36762],[-71.08134,42.36761],[-71.08105,42.37128],[-71.09595,42.36984],[-71.08149,42.37091],[-71.09614,42.36996],[-71.09542,42.36939],[-71.0736,42.3685],[-71.07764,42.36796],[-71.0776,42.3722],[-71.0707,42.3722],[-71.08075,42.37204],[-71.0809,42.37037],[-71.0923,42.37171],[-71.0842,42.37312],[-71.08566,42.36778],[-71.08108,42.37132],[-71.08108,42.37132],[-71.09233,42.36811],[-71.08304,42.3685],[-71.09331,42.37274],[-71.08873,42.37343],[-71.09257,42.37121],[-71.08376,42.37286],[-71.09388,42.36864],[-71.083,42.37335],[-71.08788,42.37201],[-71.08389,42.37227],[-71.07667,42.37124],[-71.07717,42.37148],[-71.07665,42.3711],[-71.07629,42.37098],[-71.07937,42.37247],[-71.08111,42.37343],[-71.0961,42.3702],[-71.08853,42.37354],[-71.0775,42.36854],[-71.0889,42.3735],[-71.0863,42.3698],[-71.08559,42.36851],[-71.08376,42.36868],[-71.08475,42.37035],[-71.08436,42.37292],[-71.08327,42.3707],[-71.08011,42.36761],[-71.08331,42.37333],[-71.0845,42.3687],[-71.08498,42.3701],[-71.09239,42.36711],[-71.09222,42.37123],[-71.081,42.3696],[-71.09235,42.36727],[-71.09311,42.36913],[-71.09105,42.37332],[-71.07897,42.36947],[-71.08918,42.37101],[-71.086,42.3729],[-71.08892,42.3729],[-71.08331,42.37071],[-71.09104,42.37008],[-71.07965,42.37233],[-71.09099,42.37345],[-71.09149,42.36698],[-71.0918,42.3688],[-71.08918,42.37101],[-71.08504,42.37028],[-71.08133,42.37062],[-71.0878,42.3721],[-71.07887,42.37192],[-71.06836,42.3696],[-71.09391,42.37094],[-71.07935,42.36827],[-71.08865,42.37343],[-71.07942,42.36843],[-71.09177,42.36874],[-71.09574,42.37134],[-71.09532,42.37159],[-71.09483,42.3714],[-71.08881,42.3734],[-71.08881,42.3734],[-71.09226,42.37172],[-71.07999,42.36906],[-71.0858,42.37124],[-71.08315,42.37331],[-71.08528,42.3696],[-71.08114,42.36912],[-71.08194,42.3694],[-71.08153,42.36762],[-71.08186,42.36937],[-71.08505,42.37032],[-71.08492,42.37099],[-71.09343,42.37064],[-71.09372,42.36976],[-71.09391,42.36839],[-71.09131,42.36594],[-71.07752,42.37105],[-71.08539,42.36895],[-71.08617,42.36974],[-71.09067,42.37103],[-71.08135,42.36787],[-71.08179,42.36964],[-71.0841,42.37227],[-71.08335,42.37047],[-71.07841,42.37162],[-71.07954,42.37164],[-71.07974,42.37118],[-71.08252,42.37145],[-71.08355,42.36935],[-71.08861,42.3733],[-71.08442,42.37277],[-71.07866,42.37083],[-71.08608,42.37284],[-71.08727,42.37203],[-71.08605,42.37113],[-71.08208,42.37258],[-71.08489,42.36934],[-71.09316,42.36909],[-71.0888,42.373],[-71.09,42.373],[-71.0877,42.3688],[-71.08723,42.37213],[-71.0904,42.37322],[-71.09,42.3731],[-71.08905,42.37241],[-71.0901,42.3731],[-71.07971,42.3717],[-71.08612,42.37297],[-71.08627,42.37305],[-71.09047,42.36895],[-71.07964,42.37166],[-71.0931,42.3691],[-71.08318,42.36923],[-71.0889,42.3735],[-71.08891,42.37353],[-71.0871,42.37044],[-71.08609,42.37166],[-71.0888,42.3734],[-71.08783,42.37201],[-71.08389,42.36867],[-71.08367,42.36877],[-71.08975,42.37032],[-71.08676,42.37018],[-71.09116,42.36767],[-71.0846,42.3724],[-71.08477,42.37157],[-71.08421,42.37078],[-71.07851,42.3717],[-71.0844,42.3729],[-71.08722,42.37084],[-71.0848,42.3717],[-71.08943,42.37131],[-71.08171,42.36969],[-71.09166,42.37383],[-71.0849,42.3726],[-71.08578,42.3711],[-71.08212,42.3685],[-71.09567,42.37104],[-71.08925,42.37118],[-71.0837,42.36938],[-71.08278,42.37158],[-71.0925,42.36726],[-71.08053,42.36887],[-71.09023,42.37315],[-71.08949,42.37307],[-71.0886,42.3736],[-71.08907,42.37368],[-71.09307,42.36913],[-71.09236,42.3668],[-71.09246,42.36713],[-71.09253,42.36734],[-71.08849,42.3734],[-71.09226,42.36715],[-71.08273,42.36939],[-71.09106,42.36791],[-71.09364,42.36966],[-71.08637,42.37267],[-71.09208,42.36907],[-71.09067,42.37398],[-71.08463,42.36946],[-71.08184,42.36941],[-71.089,42.3723],[-71.08728,42.37175],[-71.0888,42.3735],[-71.08244,42.37278],[-71.08717,42.37188],[-71.0892,42.37102],[-71.08887,42.37204],[-71.08892,42.37257],[-71.08919,42.37101],[-71.08949,42.37137],[-71.08872,42.3727],[-71.09388,42.37059],[-71.0702,42.36962],[-71.08907,42.37368],[-71.08861,42.3733],[-71.08096,42.36879],[-71.07801,42.37164],[-71.07769,42.37154],[-71.09226,42.36804],[-71.0848,42.37078],[-71.0889,42.3735],[-71.0889,42.3735],[-71.08168,42.36976],[-71.08686,42.37196],[-71.07909,42.37335],[-71.08183,42.36986],[-71.0836,42.36999],[-71.09419,42.3695],[-71.09314,42.37235]]},"type2":{"name":"Other","points":[[-71.08199,42.37276],[-71.08574,42.36965],[-71.0941,42.37177],[-71.07941,42.37169],[-71.0759,42.3691],[-71.09014,42.37215],[-71.09318,42.37068],[-71.09377,42.37206],[-71.09484,42.36902],[-71.09101,42.37212],[-71.08025,42.37261],[-71.08107,42.37319],[-71.08386,42.3674],[-71.0874,42.3695],[-71.07333,42.36929],[-71.09521,42.37066],[-71.0858,42.37124],[-71.07968,42.36876],[-71.08843,42.37294],[-71.09055,42.37171],[-71.08976,42.37187],[-71.0845,42.37103],[-71.08871,42.36958],[-71.08585,42.36931],[-71.09271,42.36943],[-71.08281,42.37281],[-71.08706,42.37273],[-71.08626,42.37161],[-71.08805,42.37234],[-71.09114,42.36984],[-71.09282,42.36912],[-71.07549,42.36921],[-71.07813,42.36902],[-71.08219,42.37065],[-71.09134,42.37183],[-71.0886,42.37266],[-71.08843,42.37294],[-71.08897,42.37301],[-71.08418,42.37013],[-71.0898,42.36985],[-71.09325,42.36957],[-71.0833,42.3686],[-71.0914,42.36864],[-71.0788,42.3701],[-71.09031,42.36897],[-71.08545,42.37126],[-71.08866,42.37187],[-71.07781,42.36864],[-71.09113,42.36896],[-71.0897,42.37161],[-71.08983,42.37152],[-71.08422,42.37092],[-71.08422,42.37092],[-71.08361,42.36906],[-71.09518,42.37032],[-71.0739,42.3686],[-71.08515,42.36979],[-71.08514,42.37007],[-71.09462,42.37069],[-71.07945,42.36813],[-71.07173,42.37086],[-71.08942,42.37046],[-71.08393,42.36803],[-71.08557,42.37144],[-71.08573,42.36847],[-71.08917,42.37096],[-71.09392,42.36862],[-71.08127,42.36976],[-71.08099,42.37201],[-71.07561,42.3676],[-71.0776,42.36736],[-71.09394,42.36948],[-71.08919,42.37364],[-71.07234,42.36869],[-71.08485,42.36819],[-71.07796,42.37257],[-71.08008,42.37009],[-71.0849,42.371],[-71.0811,42.3692],[-71.08109,42.37219],[-71.08573,42.36847],[-71.08368,42.36996],[-71.08281,42.36984],[-71.09024,42.371],[-71.08186,42.37172],[-71.09249,42.36895],[-71.08728,42.37114],[-71.07741,42.3686],[-71.08716,42.37018],[-71.09465,42.37264],[-71.08695,42.36882],[-71.08946,42.37325],[-71.0856,42.3681],[-71.08945,42.37324],[-71.08681,42.3701],[-71.08356,42.36995],[-71.08523,42.36998],[-71.09472,42.369],[-71.08055,42.36886],[-71.0896,42.3727],[-71.08995,42.37166],[-71.08051,42.37373],[-71.08882,42.37213],[-71.09483,42.36898],[-71.09416,42.36889],[-71.09385,42.37114],[-71.08522,42.37234],[-71.08045,42.3688],[-71.08494,42.36846],[-71.09318,42.37068],[-71.08251,42.36904],[-71.07978,42.36856],[-71.08715,42.36997],[-71.0842,42.37077],[-71.08762,42.36924],[-71.08273,42.36853],[-71.09088,42.37053],[-71.08531,42.37171],[-71.08186,42.37193],[-71.0911,42.3711],[-71.08983,42.37212],[-71.0803,42.36793],[-71.09087,42.37228],[-71.09615,42.36996],[-71.08398,42.36745],[-71.08633,42.37144],[-71.08778,42.37329],[-71.0798,42.3677],[-71.08706,42.37273],[-71.07203,42.36803],[-71.08237,42.37229],[-71.08373,42.36913],[-71.08796,42.37226],[-71.08955,42.37243],[-71.07318,42.37074],[-71.08028,42.37356],[-71.08241,42.36852],[-71.08342,42.37008],[-71.0817,42.37264],[-71.07742,42.36912],[-71.0739,42.37045],[-71.07955,42.36768],[-71.08706,42.37116],[-71.08286,42.3721],[-71.09341,42.3699],[-71.08963,42.37135],[-71.08226,42.37262],[-71.09164,42.37254],[-71.09147,42.36837],[-71.07872,42.36799],[-71.07954,42.36816],[-71.08099,42.37201],[-71.08126,42.37143],[-71.08157,42.36924],[-71.08683,42.37037],[-71.09465,42.36963],[-71.07882,42.37041],[-71.08789,42.37038],[-71.07811,42.36683],[-71.08481,42.37046],[-71.08281,42.37281],[-71.09353,42.37017],[-71.08148,42.36921],[-71.08144,42.37076],[-71.0896,42.3728]]}},"night_shift":[[-71.09383,42.36956],[-71.08898,42.37112],[-71.09046,42.37137],[-71.08373,42.36823],[-71.08633,42.3731],[-71.08801,42.3674],[-71.08919,42.37083],[-71.09023,42.36894],[-71.08857,42.37025],[-71.08353,42.36864],[-71.08946,42.36984],[-71.08979,42.37206],[-71.08959,42.37143],[-71.08871,42.36958],[-71.08736,42.36998],[-71.09481,42.36894],[-71.08933,42.37159],[-71.08507,42.36814],[-71.08566,42.36794],[-71.09397,42.36958],[-71.08788,42.37201],[-71.09105,42.37332],[-71.0878,42.3721],[-71.07495,42.37015],[-71.08608,42.37284],[-71.08727,42.37203],[-71.08605,42.37113],[-71.07318,42.36922],[-71.07971,42.3717],[-71.08627,42.37305],[-71.07426,42.36815],[-71.08578,42.3711],[-71.08892,42.37257],[-71.08237,42.37213],[-71.08555,42.36895],[-71.08381,42.36823],[-71.08381,42.36823],[-71.07701,42.37045],[-71.08009,42.37051],[-71.09096,42.36839],[-71.09052,42.37093],[-71.08964,42.37225],[-71.08983,42.36793],[-71.08369,42.36737],[-71.09245,42.37155],[-71.08661,42.37014],[-71.07494,42.37075],[-71.09316,42.37065],[-71.08681,42.3701],[-71.08356,42.36995],[-71.09257,42.3676],[-71.0834,42.37238],[-71.08411,42.3689],[-71.09413,42.36887],[-71.0711,42.36927],[-71.08088,42.37218],[-71.08072,42.37391],[-71.08119,42.37237],[-71.0769,42.37063],[-71.08603,42.37122],[-71.09115,42.36737],[-71.0896,42.3703],[-71.08607,42.36974],[-71.08825,42.37229],[-71.07731,42.36873],[-71.08982,42.37221],[-71.08946,42.36984],[-71.08982,42.36967],[-71.08711,42.36984],[-71.08025,42.37261],[-71.09127,42.36829],[-71.08787,42.36782],[-71.0813,42.3676],[-71.09112,42.36928],[-71.07777,42.37074],[-71.08926,42.37064],[-71.0897,42.37207],[-71.09053,42.37286],[-71.08796,42.37226],[-71.07955,42.36768],[-71.08016,42.37237],[-71.08993,42.37198],[-71.07399,42.37117],[-71.0906,42.37261],[-71.07528,42.37176],[-71.08286,42.3721],[-71.07472,42.37213],[-71.08963,42.37135],[-71.09157,42.37349],[-71.08701,42.37078],[-71.08322,42.37234],[-71.09407,42.36825],[-71.07762,42.3678],[-71.08683,42.37037],[-71.09027,42.37227],[-71.09408,42.36821],[-71.08681,42.3701]],"category_points":{"Icy or Unshoveled Sidewalk":{"count":245,"points":[[-71.0919,42.3682],[-71.08107,42.36891],[-71.0888,42.373],[-71.09208,42.36907],[-71.08949,42.37307],[-71.08676,42.37018],[-71.08925,42.37118],[-71.08186,42.36937],[-71.0888,42.3735],[-71.08504,42.37028],[-71.0776,42.3722],[-71.08637,42.37267],[-71.07999,42.36906],[-71.0888,42.3734],[-71.0845,42.3687],[-71.07866,42.37083],[-71.08578,42.3711],[-71.0907,42.37019],[-71.07665,42.3711],[-71.08252,42.37145],[-71.09208,42.36907],[-71.08981,42.36962],[-71.07942,42.36843],[-71.07749,42.36856],[-71.08849,42.3734],[-71.08528,42.3696],[-71.0781,42.3694],[-71.0889,42.3735],[-71.08905,42.37241],[-71.08723,42.37213],[-71.09532,42.37159],[-71.08244,42.37278],[-71.09299,42.37254],[-71.09388,42.36864],[-71.09253,42.36744],[-71.08315,42.37331],[-71.09099,42.37345],[-71.09023,42.37315],[-71.07841,42.37162],[-71.0836,42.36999],[-71.08559,42.36851],[-71.09343,42.37064],[-71.09483,42.3714],[-71.09011,42.37162],[-71.08053,42.36887],[-71.07629,42.37098],[-71.09226,42.36715],[-71.08105,42.37128],[-71.0925,42.36726],[-71.08907,42.37368],[-71.09106,42.36791],[-71.07965,42.37233],[-71.0889,42.3735],[-71.09239,42.36711],[-71.08304,42.3685],[-71.081,42.3696],[-71.09047,42.36895],[-71.08477,42.37157],[-71.09316,42.36909],[-71.07801,42.37164],[-71.0877,42.3688],[-71.08881,42.3734],[-71.07851,42.3717],[-71.08872,42.3727],[-71.07937,42.37247],[-71.07887,42.37192],[-71.08111,42.37343],[-71.09574,42.37134],[-71.0871,42.37044],[-71.08728,42.37175],[-71.09,42.373],[-71.09567,42.37104],[-71.08327,42.3707],[-71.0889,42.3736],[-71.0848,42.37078],[-71.0702,42.36962],[-71.08421,42.37078],[-71.08406,42.37069],[-71.09331,42.37274],[-71.08505,42.37032],[-71.08727,42.37203],[-71.08881,42.3734],[-71.07717,42.37148],[-71.08539,42.36895],[-71.08273,42.36939],[-71.08783,42.37201],[-71.089,42.3736],[-71.08952,42.37033],[-71.09292,42.37059],[-71.077,42.3707],[-71.09542,42.36939],[-71.07909,42.37335],[-71.08492,42.37099],[-71.08892,42.3729],[-71.07964,42.37166],[-71.08566,42.36778],[-71.09104,42.37008],[-71.07954,42.37164],[-71.08278,42.37158],[-71.08376,42.36868],[-71.09614,42.36996],[-71.08865,42.37343],[-71.08919,42.37101],[-71.08436,42.37292],[-71.08861,42.3733],[-71.09202,42.36812],[-71.0889,42.3735],[-71.07769,42.37154],[-71.08722,42.37084],[-71.0837,42.36938],[-71.08389,42.36878],[-71.0848,42.37078],[-71.08475,42.37035],[-71.0707,42.3722],[-71.08918,42.37101],[-71.0841,42.37227],[-71.08608,42.37284],[-71.08367,42.36877],[-71.07897,42.36947],[-71.09222,42.37123],[-71.09116,42.36767],[-71.08612,42.37297],[-71.09149,42.36698],[-71.08169,42.36762],[-71.08355,42.36935],[-71.083,42.37335],[-71.0881,42.37227],[-71.0858,42.37124],[-71.09,42.3731],[-71.08179,42.36964],[-71.08916,42.37102],[-71.08686,42.37196],[-71.08075,42.37204],[-71.08208,42.37258],[-71.09183,42.3691],[-71.08194,42.3694],[-71.0863,42.3717],[-71.07974,42.37118],[-71.08975,42.37032],[-71.08335,42.37047],[-71.08788,42.37201],[-71.08135,42.36787],[-71.09372,42.36976],[-71.0892,42.37102],[-71.0848,42.3717],[-71.0961,42.3702],[-71.08168,42.36976],[-71.07667,42.37124],[-71.07764,42.36796],[-71.08717,42.37188],[-71.08149,42.37091],[-71.08153,42.36762],[-71.08489,42.36934],[-71.0844,42.3729],[-71.09419,42.3695],[-71.08331,42.37333],[-71.09595,42.36984],[-71.09253,42.36734],[-71.08075,42.37204],[-71.08331,42.37071],[-71.08943,42.37131],[-71.07971,42.3717],[-71.0736,42.3685],[-71.08442,42.37277],[-71.08318,42.36923],[-71.08507,42.36814],[-71.06836,42.3696],[-71.08108,42.37132],[-71.08617,42.36974],[-71.08887,42.37204],[-71.08907,42.37368],[-71.09388,42.37059],[-71.0923,42.37171],[-71.08627,42.37305],[-71.08011,42.36761],[-71.08949,42.37303],[-71.08096,42.36879],[-71.08115,42.36901],[-71.08609,42.37166],[-71.09177,42.36874],[-71.08918,42.37101],[-71.08498,42.3701],[-71.0888,42.3735],[-71.08892,42.37257],[-71.09105,42.37332],[-71.08661,42.37035],[-71.07868,42.36972],[-71.08376,42.37286],[-71.09226,42.36804],[-71.07752,42.37105],[-71.09447,42.37287],[-71.0931,42.3691],[-71.0775,42.36854],[-71.08184,42.36941],[-71.09067,42.37103],[-71.0886,42.3736],[-71.08949,42.37137],[-71.08389,42.37227],[-71.09233,42.36811],[-71.07935,42.36827]]},"Other":{"count":165,"points":[[-71.08199,42.37276],[-71.08574,42.36965],[-71.0941,42.37177],[-71.07941,42.37169],[-71.0759,42.3691],[-71.09014,42.37215],[-71.09318,42.37068],[-71.09377,42.37206],[-71.09484,42.36902],[-71.09101,42.37212],[-71.08025,42.37261],[-71.08107,42.37319],[-71.08386,42.3674],[-71.0874,42.3695],[-71.07333,42.36929],[-71.09521,42.37066],[-71.0858,42.37124],[-71.07968,42.36876],[-71.08843,42.37294],[-71.09055,42.37171],[-71.08976,42.37187],[-71.0845,42.37103],[-71.08871,42.36958],[-71.08585,42.36931],[-71.09271,42.36943],[-71.08281,42.37281],[-71.08706,42.37273],[-71.08626,42.37161],[-71.08805,42.37234],[-71.09114,42.36984],[-71.09282,42.36912],[-71.07549,42.36921],[-71.07813,42.36902],[-71.08219,42.37065],[-71.09134,42.37183],[-71.0886,42.37266],[-71.08843,42.37294],[-71.08897,42.37301],[-71.08418,42.37013],[-71.0898,42.36985],[-71.09325,42.36957],[-71.0833,42.3686],[-71.0914,42.36864],[-71.0788,42.3701],[-71.09031,42.36897],[-71.08545,42.37126],[-71.08866,42.37187],[-71.07781,42.36864],[-71.09113,42.36896],[-71.0897,42.37161],[-71.08983,42.37152],[-71.08422,42.37092],[-71.08422,42.37092],[-71.08361,42.36906],[-71.09518,42.37032],[-71.0739,42.3686],[-71.08515,42.36979],[-71.08514,42.37007],[-71.09462,42.37069],[-71.07945,42.36813],[-71.07173,42.37086],[-71.08942,42.37046],[-71.08393,42.36803],[-71.08557,42.37144],[-71.08573,42.36847],[-71.08917,42.37096],[-71.09392,42.36862],[-71.08127,42.36976],[-71.08099,42.37201],[-71.07561,42.3676],[-71.0776,42.36736],[-71.09394,42.36948],[-71.08919,42.37364],[-71.07234,42.36869],[-71.08485,42.36819],[-71.07796,42.37257],[-71.08008,42.37009],[-71.0849,42.371],[-71.0811,42.3692],[-71.08109,42.37219],[-71.08573,42.36847],[-71.08368,42.36996],[-71.08281,42.36984],[-71.09024,42.371],[-71.08186,42.37172],[-71.09249,42.36895],[-71.08728,42.37114],[-71.07741,42.3686],[-71.08716,42.37018],[-71.09465,42.37264],[-71.08695,42.36882],[-71.08946,42.37325],[-71.0856,42.3681],[-71.08945,42.37324],[-71.08681,42.3701],[-71.08356,42.36995],[-71.08523,42.36998],[-71.09472,42.369],[-71.08055,42.36886],[-71.0896,42.3727],[-71.08995,42.37166],[-71.08051,42.37373],[-71.08882,42.37213],[-71.09483,42.36898],[-71.09416,42.36889],[-71.09385,42.37114],[-71.08522,42.37234],[-71.08045,42.3688],[-71.08494,42.36846],[-71.09318,42.37068],[-71.08251,42.36904],[-71.07978,42.36856],[-71.08715,42.36997],[-71.0842,42.37077],[-71.08762,42.36924],[-71.08273,42.36853],[-71.09088,42.37053],[-71.08531,42.37171],[-71.08186,42.37193],[-71.0911,42.3711],[-71.08983,42.37212],[-71.0803,42.36793],[-71.09087,42.37228],[-71.09615,42.36996],[-71.08398,42.36745],[-71.08633,42.37144],[-71.08778,42.37329],[-71.0798,42.3677],[-71.08706,42.37273],[-71.07203,42.36803],[-71.08237,42.37229],[-71.08373,42.36913],[-71.08796,42.37226],[-71.08955,42.37243],[-71.07318,42.37074],[-71.08028,42.37356],[-71.08241,42.36852],[-71.08342,42.37008],[-71.0817,42.37264],[-71.07742,42.36912],[-71.0739,42.37045],[-71.07955,42.36768],[-71.08706,42.37116],[-71.08286,42.3721],[-71.09341,42.3699],[-71.08963,42.37135],[-71.08226,42.37262],[-71.09164,42.37254],[-71.09147,42.36837],[-71.07872,42.36799],[-71.07954,42.36816],[-71.08099,42.37201],[-71.08126,42.37143],[-71.08157,42.36924],[-71.08683,42.37037],[-71.09465,42.36963],[-71.07882,42.37041],[-71.08789,42.37038],[-71.07811,42.36683],[-71.08481,42.37046],[-71.08281,42.37281],[-71.09353,42.37017],[-71.08148,42.36921],[-71.08144,42.37076],[-71.0896,42.3728]]},"Icy or Snowy Street":{"count":99,"points":[[-71.09383,42.36956],[-71.08583,42.36874],[-71.07919,42.36827],[-71.09366,42.36854],[-71.09311,42.3715],[-71.08448,42.37207],[-71.08254,42.37226],[-71.08872,42.3696],[-71.07489,42.37007],[-71.09048,42.37321],[-71.09359,42.36857],[-71.07383,42.36954],[-71.09182,42.36889],[-71.0925,42.3683],[-71.07411,42.36958],[-71.09051,42.37303],[-71.08147,42.37226],[-71.08583,42.36874],[-71.09294,42.37188],[-71.0931,42.3692],[-71.09397,42.36958],[-71.08706,42.37273],[-71.08882,42.37247],[-71.09105,42.37325],[-71.09166,42.37383],[-71.08468,42.37212],[-71.0847,42.3717],[-71.09499,42.36998],[-71.09246,42.36734],[-71.0894,42.3714],[-71.07482,42.37017],[-71.0732,42.3693],[-71.0948,42.3692],[-71.09566,42.36974],[-71.08789,42.36785],[-71.09163,42.37285],[-71.0787,42.37053],[-71.09499,42.36998],[-71.08192,42.37035],[-71.09195,42.37325],[-71.08516,42.36771],[-71.09192,42.36806],[-71.08468,42.37212],[-71.09311,42.3715],[-71.08418,42.37156],[-71.08706,42.37273],[-71.09082,42.37037],[-71.08448,42.37207],[-71.09332,42.37003],[-71.09223,42.37108],[-71.09234,42.37323],[-71.08861,42.3721],[-71.08548,42.36856],[-71.08527,42.36899],[-71.09423,42.36974],[-71.09423,42.36974],[-71.09396,42.37099],[-71.09437,42.3704],[-71.094,42.371],[-71.09333,42.37281],[-71.0825,42.36816],[-71.09389,42.36958],[-71.09348,42.36965],[-71.08298,42.37222],[-71.08294,42.36952],[-71.0855,42.36816],[-71.0781,42.37166],[-71.07837,42.37114],[-71.08954,42.3731],[-71.08843,42.37294],[-71.08025,42.36824],[-71.09066,42.37067],[-71.08215,42.37205],[-71.0843,42.373],[-71.09,42.3677],[-71.09032,42.36756],[-71.08798,42.37344],[-71.09538,42.37145],[-71.07409,42.37076],[-71.09534,42.3714],[-71.07328,42.36926],[-71.08471,42.37201],[-71.07738,42.37011],[-71.07774,42.3674],[-71.08876,42.37255],[-71.07513,42.37098],[-71.07392,42.37072],[-71.08723,42.37056],[-71.07806,42.37021],[-71.0849,42.37095],[-71.09258,42.36754],[-71.07872,42.37074],[-71.0919,42.3685],[-71.08081,42.37181],[-71.08525,42.36964],[-71.07701,42.37045],[-71.08009,42.37051],[-71.09441,42.36966],[-71.08275,42.37085]]},"Missed Trash Pickup":{"count":98,"points":[[-71.08373,42.36823],[-71.09233,42.37207],[-71.08558,42.36793],[-71.08404,42.37027],[-71.08227,42.37289],[-71.08406,42.37069],[-71.08598,42.37163],[-71.08933,42.37159],[-71.08322,42.37196],[-71.09314,42.37095],[-71.08181,42.37183],[-71.08332,42.37131],[-71.09189,42.3679],[-71.08389,42.36897],[-71.08385,42.36913],[-71.08233,42.37156],[-71.09257,42.36803],[-71.09462,42.37069],[-71.08368,42.36996],[-71.08368,42.36996],[-71.09136,42.36851],[-71.09092,42.3691],[-71.0814,42.37253],[-71.08113,42.36961],[-71.08441,42.37022],[-71.08146,42.37022],[-71.08538,42.36988],[-71.08381,42.36823],[-71.09498,42.37118],[-71.08501,42.37105],[-71.08603,42.37122],[-71.09163,42.36841],[-71.09434,42.36904],[-71.08865,42.3731],[-71.08245,42.36913],[-71.09257,42.36803],[-71.09417,42.37088],[-71.08232,42.37187],[-71.09245,42.37155],[-71.08158,42.36897],[-71.08917,42.36946],[-71.08917,42.36946],[-71.09316,42.37065],[-71.09257,42.3676],[-71.09096,42.36861],[-71.08226,42.36863],[-71.08486,42.3721],[-71.0931,42.37061],[-71.07928,42.37173],[-71.08231,42.37282],[-71.09254,42.37191],[-71.082,42.36893],[-71.08486,42.3721],[-71.09324,42.36894],[-71.0921,42.36753],[-71.08457,42.37198],[-71.08254,42.37076],[-71.09013,42.37307],[-71.08603,42.37122],[-71.08232,42.37187],[-71.08281,42.36984],[-71.08546,42.37264],[-71.08953,42.37062],[-71.09432,42.37053],[-71.08127,42.37252],[-71.09095,42.36977],[-71.08842,42.37305],[-71.07927,42.37183],[-71.08416,42.37135],[-71.09526,42.3695],[-71.08951,42.37154],[-71.08113,42.36961],[-71.09309,42.37176],[-71.09035,42.36922],[-71.07835,42.37019],[-71.08948,42.3732],[-71.0798,42.3679],[-71.08589,42.36841],[-71.08362,42.37132],[-71.09318,42.36859],[-71.09409,42.36908],[-71.08984,42.36922],[-71.08984,42.36922],[-71.08297,42.37274],[-71.0818,42.3686],[-71.09163,42.36841],[-71.09321,42.36813],[-71.08422,42.36872],[-71.08924,42.37318],[-71.08215,42.37086],[-71.09254,42.36814],[-71.09452,42.37],[-71.08701,42.37078],[-71.08472,42.37024],[-71.08357,42.37151],[-71.08387,42.36948],[-71.08215,42.37086],[-71.08311,42.36807]]},"Pothole":{"count":80,"points":[[-71.08349,42.36983],[-71.09401,42.37092],[-71.09418,42.37033],[-71.08349,42.36983],[-71.07426,42.36815],[-71.0939,42.369],[-71.0936,42.36902],[-71.0921,42.3681],[-71.08901,42.37151],[-71.08845,42.37212],[-71.07813,42.36902],[-71.08299,42.37286],[-71.07968,42.36806],[-71.08313,42.37144],[-71.09516,42.36994],[-71.0901,42.3724],[-71.09405,42.3708],[-71.0926,42.3684],[-71.09534,42.3714],[-71.09124,42.36719],[-71.08901,42.37151],[-71.0809,42.37229],[-71.08167,42.37082],[-71.08856,42.37041],[-71.09043,42.36904],[-71.08882,42.37246],[-71.09097,42.37403],[-71.09328,42.37274],[-71.08979,42.37014],[-71.09156,42.3727],[-71.08245,42.36796],[-71.08051,42.36813],[-71.07968,42.36806],[-71.09327,42.37279],[-71.09331,42.37268],[-71.09201,42.36684],[-71.08542,42.37215],[-71.08538,42.37217],[-71.08521,42.37244],[-71.07719,42.36935],[-71.09292,42.37276],[-71.07997,42.36764],[-71.08369,42.36737],[-71.08983,42.3697],[-71.08904,42.37114],[-71.08881,42.37134],[-71.08869,42.37177],[-71.09004,42.36921],[-71.09006,42.37044],[-71.08933,42.3723],[-71.08742,42.3678],[-71.08187,42.36777],[-71.0828,42.37283],[-71.08603,42.37113],[-71.09117,42.36826],[-71.09454,42.37077],[-71.08775,42.36774],[-71.08805,42.37191],[-71.0806,42.3725],[-71.09342,42.37204],[-71.0797,42.37252],[-71.0942,42.3706],[-71.0944,42.3697],[-71.09164,42.37338],[-71.08982,42.36967],[-71.09127,42.3682],[-71.0771,42.36994],[-71.07779,42.3704],[-71.07774,42.36931],[-71.08588,42.37091],[-71.09112,42.36928],[-71.08519,42.36891],[-71.08495,42.3705],[-71.08615,42.36729],[-71.0903,42.3688],[-71.09096,42.37348],[-71.08973,42.37218],[-71.09157,42.37349],[-71.08275,42.36739],[-71.08114,42.36768]]},"Park Maintenance Request (General)":{"count":78,"points":[[-71.08141,42.3707],[-71.08945,42.37268],[-71.07448,42.36838],[-71.07434,42.37135],[-71.08381,42.37239],[-71.09099,42.37026],[-71.08453,42.37248],[-71.09414,42.3716],[-71.09065,42.37129],[-71.0907,42.3713],[-71.08133,42.37067],[-71.083,42.3684],[-71.09106,42.37108],[-71.0911,42.37107],[-71.083,42.3684],[-71.07567,42.36987],[-71.09182,42.37146],[-71.08304,42.36832],[-71.0831,42.3683],[-71.09178,42.37133],[-71.08805,42.37195],[-71.09212,42.37115],[-71.09193,42.37142],[-71.09064,42.37086],[-71.09052,42.37093],[-71.08596,42.36848],[-71.0793,42.37345],[-71.08709,42.36923],[-71.08631,42.36869],[-71.08271,42.3685],[-71.07507,42.36949],[-71.07232,42.36951],[-71.0858,42.36907],[-71.0858,42.36907],[-71.0831,42.3685],[-71.083,42.3685],[-71.09298,42.37018],[-71.08015,42.36776],[-71.09,42.3721],[-71.0711,42.36927],[-71.07537,42.37191],[-71.08953,42.37285],[-71.08306,42.36849],[-71.08451,42.37246],[-71.07622,42.36697],[-71.08373,42.37333],[-71.07661,42.36603],[-71.07232,42.36941],[-71.08337,42.37216],[-71.09192,42.37139],[-71.08365,42.37239],[-71.08421,42.37241],[-71.08151,42.3707],[-71.07244,42.36934],[-71.07244,42.36934],[-71.07244,42.36934],[-71.08322,42.37234],[-71.08842,42.37207],[-71.08299,42.36851],[-71.07557,42.37016],[-71.08419,42.37242],[-71.0856,42.36907],[-71.08561,42.36906],[-71.0864,42.36872],[-71.09257,42.37093],[-71.07129,42.36962],[-71.08145,42.37066],[-71.0815,42.3707],[-71.06788,42.36909],[-71.06882,42.36925],[-71.08085,42.36845],[-71.0691,42.36913],[-71.0687,42.3693],[-71.07972,42.36758],[-71.08788,42.37222],[-71.06874,42.36914],[-71.08322,42.37234],[-71.06796,42.37025]]}}},"story":{"titles":{"total":"HIGH BANDWIDTH","snitch":"SOCIAL CAPITAL","efficiency":"STATE RESPONSE","time":"FIRST SHIFT","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Strong citizen-state interface","snitch":"Informal norms prevail","efficiency":"Median resolution time","time":"Morning demand spike","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"cambridge","city_name":"Cambridge","period":{"year":2026,"start":"2026-01-01","end":"2026-09-09","label":"2026 through Sep 9","is_partial_year":true,"generated_at":"2026-09-24T20:13:24.022003+00:00","notes":[],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":15553,"located_requests":15553,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":1335,"current_count":1833,"difference":498,"percent_change":37.30337078651685,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}