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Complaint":{"count":62,"points":[[-87.63227,41.8811],[-87.61687,41.88105],[-87.62612,41.88134],[-87.63026,41.87964],[-87.63083,41.87942],[-87.62087,41.88082],[-87.63119,41.87924],[-87.63086,41.8807],[-87.62276,41.8808],[-87.62611,41.88105],[-87.63083,41.87942],[-87.63083,41.87942],[-87.63083,41.87942],[-87.63083,41.87942],[-87.62609,41.87825],[-87.62436,41.87956],[-87.62436,41.87956],[-87.62639,41.88064],[-87.62068,41.87834],[-87.62262,41.88092],[-87.63086,41.8807],[-87.62612,41.87953],[-87.63083,41.87942],[-87.63101,41.87936],[-87.63083,41.87942],[-87.62277,41.88092],[-87.62772,41.87947],[-87.62772,41.87947],[-87.63083,41.87942],[-87.63083,41.87942],[-87.62481,41.8804],[-87.62766,41.88105],[-87.62742,41.88116],[-87.62765,41.88086],[-87.62068,41.87834],[-87.62068,41.87834],[-87.61751,41.87844],[-87.63081,41.88193],[-87.63052,41.88047],[-87.63052,41.88047],[-87.62745,41.88174],[-87.62913,41.88107],[-87.62937,41.88073],[-87.63083,41.87942],[-87.63083,41.87942],[-87.62767,41.88134],[-87.62767,41.88134],[-87.63083,41.87942],[-87.63083,41.87942],[-87.63119,41.87924],[-87.63083,41.87942],[-87.63083,41.87942],[-87.63083,41.87942],[-87.63083,41.87942],[-87.63083,41.87942],[-87.63119,41.87924],[-87.63083,41.87942],[-87.63083,41.87942],[-87.63346,41.87955],[-87.63346,41.87955],[-87.62088,41.88093],[-87.63125,41.88182]]},"Pothole in Street Complaint":{"count":46,"points":[[-87.61752,41.87867],[-87.61631,41.88094],[-87.63124,41.88173],[-87.63241,41.88075],[-87.6286,41.8808],[-87.61754,41.8796],[-87.6208,41.87865],[-87.62765,41.88086],[-87.61754,41.87971],[-87.61737,41.87886],[-87.61714,41.87886],[-87.62072,41.88094],[-87.62783,41.88128],[-87.6268,41.8793],[-87.62427,41.88133],[-87.63225,41.88027],[-87.62814,41.88053],[-87.6208,41.87865],[-87.63284,41.87975],[-87.63094,41.88101],[-87.63182,41.87909],[-87.61726,41.88093],[-87.61757,41.88098],[-87.61754,41.8796],[-87.61754,41.87971],[-87.61756,41.88022],[-87.63015,41.88039],[-87.63125,41.88182],[-87.62442,41.88078],[-87.63182,41.87909],[-87.63125,41.88182],[-87.62442,41.88078],[-87.61754,41.87971],[-87.61716,41.87971],[-87.6278,41.8799],[-87.63094,41.88101],[-87.62442,41.88078],[-87.63244,41.88191],[-87.62429,41.88027],[-87.62345,41.88079],[-87.62567,41.88117],[-87.63182,41.87909],[-87.62072,41.88094],[-87.62429,41.88177],[-87.61716,41.8814],[-87.62181,41.8793]]},"Street Light Out Complaint":{"count":39,"points":[[-87.62815,41.88098],[-87.62278,41.88091],[-87.63026,41.87964],[-87.62497,41.88095],[-87.62624,41.88032],[-87.62613,41.87953],[-87.62567,41.88117],[-87.62277,41.88092],[-87.62277,41.88092],[-87.62277,41.88092],[-87.62613,41.87953],[-87.62564,41.88018],[-87.6261,41.88065],[-87.62623,41.88],[-87.62891,41.87981],[-87.62567,41.88164],[-87.6278,41.8799],[-87.63027,41.8804],[-87.62657,41.87929],[-87.6261,41.88065],[-87.62427,41.88089],[-87.62427,41.88119],[-87.62671,41.8784],[-87.62818,41.88129],[-87.62277,41.88092],[-87.63273,41.88161],[-87.62606,41.87963],[-87.62427,41.88123],[-87.62765,41.88081],[-87.62648,41.8785],[-87.61753,41.8789],[-87.62727,41.87994],[-87.6316,41.88176],[-87.6334,41.88032],[-87.62087,41.88082],[-87.63183,41.88178],[-87.6316,41.88176],[-87.62782,41.88108],[-87.63118,41.8813]]},"Sidewalk Inspection Request":{"count":23,"points":[[-87.62671,41.8784],[-87.62277,41.88092],[-87.62276,41.8808],[-87.63239,41.88011],[-87.63239,41.88011],[-87.63021,41.8804],[-87.63281,41.88036],[-87.62931,41.88143],[-87.63281,41.88036],[-87.63021,41.8804],[-87.62475,41.88193],[-87.63229,41.88191],[-87.62437,41.88212],[-87.62788,41.88198],[-87.63302,41.87989],[-87.63238,41.87981],[-87.62726,41.8797],[-87.62276,41.8808],[-87.63027,41.8804],[-87.63125,41.88182],[-87.62345,41.88079],[-87.62277,41.88092],[-87.62746,41.88188]]}}},"story":{"titles":{"total":"DEMAND SIGNAL","snitch":"SOCIAL CAPITAL","efficiency":"HIGH CAPACITY","time":"FIRST SHIFT","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"Informal norms prevail","efficiency":"Rapid service delivery","time":"Morning demand spike","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"chicago","city_name":"Chicago","period":{"year":2026,"start":"2026-01-01","end":"2026-09-09","label":"2026 through Sep 9","is_partial_year":true,"generated_at":"2026-09-24T20:12:02.049653+00:00","notes":["Chicago's information-only calls, logged at the 311 call center, and O'Hare aircraft-noise complaints, logged at the airport, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":746492,"located_requests":745132,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":743,"current_count":770,"difference":27,"percent_change":3.6339165545087484,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}