{"zip_code":"20433","total_complaints":34,"rank":32,"total_zips":108,"population":null,"per_capita_rate":null,"per_capita_rank":null,"per_capita_total":30,"top_3":[{"type":"Parking Enforcement","count":23,"percent":67.6},{"type":"Tree Planting","count":4,"percent":11.8},{"type":"Public Space Inspection","count":3,"percent":8.8}],"top_descriptor":"PEMA- Parking Enforcement Management Administration","unusual_complaint":"Parking Enforcement","creative_descriptor":"PEMA- Parking Enforcement Management Administration","snitch_score":{"score":70,"label":"Panopticon Mode","count":24,"definition":"Noise and parking-related reports"},"avg_resolution_hours":2.8,"peak_hour":17,"quiet_hour":0,"peak_day":"Thursday","worst_day":{"date":"2026-01-09","count":2},"monthly_trend":[3,5,2,6,5,2,6,4,1],"monthly_months":[1,2,3,4,5,6,7,8,9],"night_owl_score":0.0,"rat_season_peak":null,"archetype":{"name":"Curb Market","icon":"\ud83d\ude97"},"twins":{"cosmic":"20431","evil":"20064"},"top_agency":"DPW","comparison_vs_avg":-0.989,"economics":{"agency_performance":[{"agency":"DPW","count":26,"closed_count":26,"hours":1.8}],"infrastructure_count":0,"gentrification_count":0,"blight_count":2,"seasonal_volatility":0.49,"noise_ratio":0.0,"noise_pct":0.0,"most_ignored":{"type":"Parking Enforcement","hours":1.7,"closed_count":23},"rating":"AAA"},"timing":{"night_owl_pct":0.0,"weekend_pct":2.9,"hour_distribution":[0,0,0,0,0,0,0,3,3,4,5,2,3,2,1,1,3,6,1,0,0,0,0,0],"dow_distribution":[0,4,7,5,10,7,1],"busiest_window":"9am-Noon"},"channels":{"mobile_pct":0.0,"phone_pct":0.0,"online_pct":0.0,"other_pct":0.0,"unknown_pct":100.0,"known_count":0,"primary_channel":"Unknown"},"resolution":{"same_hour_pct":29.4,"same_day_pct":79.4,"within_week_pct":94.1,"median_hours":2.8,"p90_hours":141.0,"closed_count":34},"seasonal":[{"type":"Parking Enforcement","monthly":[3,3,2,3,5,1,3,3,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Tree Planting","monthly":[0,0,0,1,0,1,0,1,1],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Public Space Inspection","monthly":[0,0,0,0,0,0,3,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Graffiti Removal","monthly":[0,1,0,1,0,0,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Snow and Ice Removal on Public Space","monthly":[0,1,0,0,0,0,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0}],"diversity":{"unique_types":6,"focus_score":88.2,"distinctive_types":[{"type":"Tree Planting","lift":18.3,"pct":11.8},{"type":"Public Space Inspection","lift":15.7,"pct":8.8},{"type":"Parking Meter Repair","lift":12.7,"pct":2.9},{"type":"Graffiti Removal","lift":6.4,"pct":5.9},{"type":"Parking Enforcement","lift":5.6,"pct":67.6}]},"geo_stories":{"main_character":{"address":"2121 Pennsylvania Avenue Nw","count":13,"top_type":"Parking Enforcement","position":[-77.04761,38.90206]},"turf_wars":{"type1":{"name":"Parking Enforcement","points":[[-77.04761,38.90206],[-77.04761,38.90206],[-77.04257,38.89894],[-77.04214,38.89856],[-77.04214,38.89856],[-77.04257,38.89894],[-77.04214,38.89856],[-77.04277,38.901],[-77.04214,38.89856],[-77.04277,38.901],[-77.04277,38.901],[-77.04277,38.901],[-77.04277,38.901],[-77.04761,38.90206],[-77.04761,38.90206],[-77.04761,38.90206],[-77.04214,38.89856],[-77.04761,38.90206],[-77.04761,38.90206],[-77.04257,38.89894],[-77.04214,38.89856],[-77.04214,38.89856],[-77.04277,38.901]]},"type2":{"name":"Tree Planting","points":[[-77.04761,38.90206],[-77.04761,38.90206],[-77.04761,38.90206],[-77.04761,38.90206]]}},"night_shift":[],"category_points":{"Parking Enforcement":{"count":23,"points":[[-77.04761,38.90206],[-77.04761,38.90206],[-77.04257,38.89894],[-77.04214,38.89856],[-77.04214,38.89856],[-77.04257,38.89894],[-77.04214,38.89856],[-77.04277,38.901],[-77.04214,38.89856],[-77.04277,38.901],[-77.04277,38.901],[-77.04277,38.901],[-77.04277,38.901],[-77.04761,38.90206],[-77.04761,38.90206],[-77.04761,38.90206],[-77.04214,38.89856],[-77.04761,38.90206],[-77.04761,38.90206],[-77.04257,38.89894],[-77.04214,38.89856],[-77.04214,38.89856],[-77.04277,38.901]]},"Tree Planting":{"count":4,"points":[[-77.04761,38.90206],[-77.04761,38.90206],[-77.04761,38.90206],[-77.04761,38.90206]]},"Public Space Inspection":{"count":3,"points":[[-77.04257,38.89894],[-77.04257,38.89894],[-77.04257,38.89894]]},"Graffiti Removal":{"count":2,"points":[[-77.04761,38.90206],[-77.04761,38.90206]]},"Snow and Ice Removal on Public Space":{"count":1,"points":[[-77.04214,38.89856]]},"Parking Meter Repair":{"count":1,"points":[[-77.04277,38.901]]}}},"story":{"titles":{"total":"DEMAND SIGNAL","snitch":"FULL LEGIBILITY","efficiency":"HIGH CAPACITY","time":"EVENING WAVE","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"The state sees all","efficiency":"Rapid service delivery","time":"Post-work reporting surge","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"dc","city_name":"Washington DC","period":{"year":2026,"start":"2026-01-01","end":"2026-09-09","label":"2026 through Sep 9","is_partial_year":true,"generated_at":"2026-09-24T20:19:44.968558+00:00","notes":["DC Government Information records, logged by the 311 call center, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":339683,"located_requests":339683,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":60,"current_count":34,"difference":-26,"percent_change":-43.333333333333336,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}