{"zip_code":"20441","total_complaints":39,"rank":28,"total_zips":108,"population":null,"per_capita_rate":null,"per_capita_rank":null,"per_capita_total":30,"top_3":[{"type":"Illegal Dumping","count":11,"percent":28.2},{"type":"Parking Enforcement","count":4,"percent":10.3},{"type":"Out of State Parking Violation (ROSA)","count":3,"percent":7.7}],"top_descriptor":"SWMA- Solid Waste Management Admistration","unusual_complaint":"Illegal Dumping","creative_descriptor":"SWMA- Solid Waste Management Admistration","snitch_score":{"score":23,"label":"Engaged Citizens","count":9,"definition":"Noise and parking-related reports"},"avg_resolution_hours":28.5,"peak_hour":9,"quiet_hour":0,"peak_day":"Tuesday","worst_day":{"date":"2026-03-28","count":2},"monthly_trend":[3,1,3,4,10,4,7,7,0],"monthly_months":[1,2,3,4,5,6,7,8,9],"night_owl_score":0.0,"rat_season_peak":null,"archetype":{"name":"Fauna Forward","icon":"\ud83e\udd81"},"twins":{"cosmic":"20009","evil":"20015"},"top_agency":"DPW","comparison_vs_avg":-0.988,"economics":{"agency_performance":[{"agency":"DPW","count":32,"closed_count":32,"hours":32.4}],"infrastructure_count":2,"gentrification_count":0,"blight_count":15,"seasonal_volatility":0.59,"noise_ratio":0.0,"noise_pct":0.0,"most_ignored":{"type":"Illegal Dumping","hours":100.9,"closed_count":11},"rating":"BB"},"timing":{"night_owl_pct":0.0,"weekend_pct":15.4,"hour_distribution":[0,0,0,0,0,0,0,0,5,7,2,1,4,3,2,1,2,2,2,3,1,4,0,0],"dow_distribution":[3,4,10,6,5,8,3],"busiest_window":"9am-Noon"},"channels":{"mobile_pct":0.0,"phone_pct":0.0,"online_pct":0.0,"other_pct":0.0,"unknown_pct":100.0,"known_count":0,"primary_channel":"Unknown"},"resolution":{"same_hour_pct":5.1,"same_day_pct":43.6,"within_week_pct":92.3,"median_hours":28.5,"p90_hours":154.8,"closed_count":39},"seasonal":[{"type":"Illegal Dumping","monthly":[0,0,0,2,1,2,5,1,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Parking Enforcement","monthly":[0,0,1,0,0,0,0,3,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Out of State Parking Violation (ROSA)","monthly":[0,0,1,0,1,1,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Sanitation Enforcement","monthly":[0,0,1,1,0,0,0,1,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Dead Animal Collection","monthly":[0,0,0,0,3,0,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0}],"diversity":{"unique_types":15,"focus_score":46.2,"distinctive_types":[{"type":"Tree Removal","lift":9.0,"pct":5.1},{"type":"Illegal Dumping","lift":7.3,"pct":28.2},{"type":"Dead Animal Collection","lift":6.1,"pct":7.7},{"type":"Public Space Litter Can-Collection","lift":5.6,"pct":5.1},{"type":"Out of State Parking Violation (ROSA)","lift":4.6,"pct":7.7}]},"geo_stories":{"main_character":{"address":"2600 16Th Street Nw","count":26,"top_type":"Illegal Dumping","position":[-77.03717,38.9235]},"turf_wars":{"type1":{"name":"Illegal Dumping","points":[[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235]]},"type2":{"name":"Parking Enforcement","points":[[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235]]}},"night_shift":[],"category_points":{"Illegal Dumping":{"count":11,"points":[[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235]]},"Parking Enforcement":{"count":4,"points":[[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235],[-77.03717,38.9235]]},"Out of State Parking Violation (ROSA)":{"count":3,"points":[[-77.03717,38.9235],[-77.03649,38.92325],[-77.03717,38.9235]]},"Sanitation Enforcement":{"count":3,"points":[[-77.03717,38.9235],[-77.03649,38.92325],[-77.03717,38.9235]]},"Dead Animal Collection":{"count":3,"points":[[-77.03649,38.92325],[-77.03717,38.9235],[-77.03717,38.9235]]},"Traffic Lights and Pedestrian Walk Signals":{"count":2,"points":[[-77.03649,38.92325],[-77.03717,38.9235]]}}},"story":{"titles":{"total":"HIGH BANDWIDTH","snitch":"NEIGHBORHOOD WATCH","efficiency":"STATE RESPONSE","time":"FIRST SHIFT","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Strong citizen-state interface","snitch":"Moderate surveillance","efficiency":"Median resolution time","time":"Morning demand spike","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"dc","city_name":"Washington DC","period":{"year":2026,"start":"2026-01-01","end":"2026-09-09","label":"2026 through Sep 9","is_partial_year":true,"generated_at":"2026-09-24T20:19:44.968558+00:00","notes":["DC Government Information records, logged by the 311 call center, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":339683,"located_requests":339683,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":19,"current_count":39,"difference":20,"percent_change":105.26315789473684,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}