{"zip_code":"90275","total_complaints":30,"rank":122,"total_zips":178,"population":null,"per_capita_rate":null,"per_capita_rank":null,"per_capita_total":131,"top_3":[{"type":"Traffic Signal Issues","count":8,"percent":26.7},{"type":"Graffiti Removal","count":4,"percent":13.3},{"type":"Street Pavement Issues","count":3,"percent":10.0}],"top_descriptor":"","unusual_complaint":"Traffic Signal Issues","creative_descriptor":"","snitch_score":{"score":0,"label":"Live and Let Live","count":0,"definition":"Noise and parking-related reports"},"avg_resolution_hours":25.8,"peak_hour":11,"quiet_hour":0,"peak_day":"Friday","worst_day":{"date":"2026-09-04","count":4},"monthly_trend":[4,6,2,6,5,1,0,2,4],"monthly_months":[1,2,3,4,5,6,7,8,9],"night_owl_score":0.07,"rat_season_peak":null,"archetype":{"name":"Infrastructure Gap","icon":"\ud83d\udee3\ufe0f"},"twins":{"cosmic":"91330","evil":"91607"},"top_agency":"LADOT - ATSAC","comparison_vs_avg":-0.996,"economics":{"agency_performance":[],"infrastructure_count":10,"gentrification_count":0,"blight_count":7,"seasonal_volatility":0.51,"noise_ratio":0.0,"noise_pct":0.0,"most_ignored":{"type":"None","hours":null},"rating":"N/A"},"timing":{"night_owl_pct":6.7,"weekend_pct":30.0,"hour_distribution":[0,0,1,0,0,0,0,1,0,3,4,6,2,2,1,2,3,1,2,0,0,1,0,1],"dow_distribution":[4,6,2,2,4,7,5],"busiest_window":"9am-Noon"},"channels":{"mobile_pct":0.0,"phone_pct":20.0,"online_pct":0.0,"other_pct":80.0,"unknown_pct":0.0,"known_count":30,"primary_channel":"Other"},"resolution":{"same_hour_pct":5.9,"same_day_pct":47.1,"within_week_pct":88.2,"median_hours":25.8,"p90_hours":273.2,"closed_count":17},"seasonal":[{"type":"Traffic Signal Issues","monthly":[2,2,1,1,2,0,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Graffiti Removal","monthly":[0,0,0,1,2,0,0,1,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Street Pavement Issues","monthly":[0,1,1,0,0,0,0,1,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Item Pickups","monthly":[1,0,0,1,0,1,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Illegal Dumping Item Pickup","monthly":[0,1,0,1,1,0,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0}],"diversity":{"unique_types":12,"focus_score":50.0,"distinctive_types":[{"type":"Traffic Signal Issues","lift":134.1,"pct":26.7},{"type":"Public Street Receptacles","lift":24.2,"pct":6.7},{"type":"Bus Stop Furniture","lift":16.8,"pct":3.3},{"type":"Other","lift":10.5,"pct":3.3},{"type":"Traffic Safety","lift":5.0,"pct":3.3}]},"geo_stories":{"main_character":null,"turf_wars":{"type1":{"name":"Traffic Signal Issues","points":[[-118.30946,33.77023],[-118.30946,33.77024],[-118.3105,33.76684],[-118.30897,33.75374],[-118.30898,33.75366],[-118.30894,33.75374],[-118.30943,33.77018],[-118.3091,33.75371]]},"type2":{"name":"Graffiti Removal","points":[[-118.30897,33.75374],[-118.30959,33.74706],[-118.3091,33.75008],[-118.3092,33.75009]]}},"night_shift":[[-118.30946,33.77023],[-118.31875,33.73807]],"category_points":{"Traffic Signal Issues":{"count":8,"points":[[-118.30946,33.77023],[-118.30946,33.77024],[-118.3105,33.76684],[-118.30897,33.75374],[-118.30898,33.75366],[-118.30894,33.75374],[-118.30943,33.77018],[-118.3091,33.75371]]},"Graffiti Removal":{"count":4,"points":[[-118.30897,33.75374],[-118.30959,33.74706],[-118.3091,33.75008],[-118.3092,33.75009]]},"Street Pavement Issues":{"count":3,"points":[[-118.31913,33.73941],[-118.32961,33.72746],[-118.31875,33.73807]]},"Item Pickups":{"count":3,"points":[[-118.30915,33.75673],[-118.30915,33.75673],[-118.31822,33.73501]]},"Illegal Dumping Item Pickup":{"count":3,"points":[[-118.30087,33.75758],[-118.31085,33.76565],[-118.30087,33.75758]]},"Public Street Receptacles":{"count":2,"points":[[-118.31158,33.76279],[-118.31079,33.76568]]}}},"story":{"titles":{"total":"DEMAND SIGNAL","snitch":"SOCIAL CAPITAL","efficiency":"STATE RESPONSE","time":"PEAK HOURS","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"Informal norms prevail","efficiency":"Median resolution time","time":"Midday service load","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"la","city_name":"Los Angeles","period":{"year":2026,"start":"2026-01-01","end":"2026-09-09","label":"2026 through Sep 9","is_partial_year":true,"generated_at":"2026-09-24T20:19:21.988810+00:00","notes":["Los Angeles changed service-request systems in March 2025. Counts combine legacy and new-system requests; service definitions may differ.","Los Angeles information-only records, call-center interactions such as information provided, status checks and transfers, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":1271806,"located_requests":1268996,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":9,"current_count":30,"difference":21,"percent_change":233.33333333333334,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}