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Services":{"count":22,"points":[[-118.51741,34.02712],[-118.51,34.03883],[-118.51,34.03883],[-118.51,34.03883],[-118.51,34.03883],[-118.51,34.03883],[-118.5084,34.037],[-118.50969,34.03803],[-118.50845,34.03667],[-118.50874,34.03827],[-118.50858,34.0378],[-118.50853,34.03862],[-118.50858,34.0378],[-118.50874,34.03827],[-118.50936,34.03645],[-118.5086,34.03737],[-118.50858,34.0378],[-118.50935,34.03553],[-118.51069,34.03616],[-118.50856,34.0358],[-118.51923,34.02811],[-118.51927,34.02809]]},"Traffic Safety":{"count":17,"points":[[-118.51946,34.02828],[-118.51946,34.02828],[-118.51885,34.02783],[-118.51946,34.02828],[-118.51946,34.02828],[-118.50942,34.03436],[-118.50921,34.03423],[-118.50921,34.03423],[-118.50921,34.03423],[-118.50921,34.03423],[-118.51946,34.02828],[-118.51531,34.03031],[-118.51946,34.02828],[-118.51108,34.03232],[-118.50893,34.03438],[-118.50899,34.0344],[-118.51619,34.02932]]}}},"story":{"titles":{"total":"DEMAND SIGNAL","snitch":"SOCIAL CAPITAL","efficiency":"STATE RESPONSE","time":"PEAK HOURS","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"Informal norms prevail","efficiency":"Median resolution time","time":"Midday service load","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"la","city_name":"Los Angeles","period":{"year":2026,"start":"2026-01-01","end":"2026-09-09","label":"2026 through Sep 9","is_partial_year":true,"generated_at":"2026-09-24T20:19:21.988810+00:00","notes":["Los Angeles changed service-request systems in March 2025. Counts combine legacy and new-system requests; service definitions may differ.","Los Angeles information-only records, call-center interactions such as information provided, status checks and transfers, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":1271806,"located_requests":1268996,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":591,"current_count":540,"difference":-51,"percent_change":-8.629441624365482,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}