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Pavement 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SIGNAL","snitch":"SOCIAL CAPITAL","efficiency":"STATE RESPONSE","time":"PEAK HOURS","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"Informal norms prevail","efficiency":"Median resolution time","time":"Midday service load","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"la","city_name":"Los 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Counts combine legacy and new-system requests; service definitions may differ.","Los Angeles information-only records, call-center interactions such as information provided, status checks and transfers, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":1271806,"located_requests":1268996,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":5817,"current_count":4651,"difference":-1166,"percent_change":-20.044696578992607,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}