{"zip_code":"90717","total_complaints":311,"rank":112,"total_zips":178,"population":21788,"per_capita_rate":14.3,"per_capita_rank":116,"per_capita_total":131,"top_3":[{"type":"Item Pickups","count":112,"percent":36.0},{"type":"Illegal Dumping Item Pickup","count":86,"percent":27.7},{"type":"Service Not Complete","count":22,"percent":7.1}],"top_descriptor":"SR Created","unusual_complaint":"Parking Issues","creative_descriptor":"SR Created","snitch_score":{"score":1,"label":"Live and Let Live","count":6,"definition":"Noise and parking-related reports"},"avg_resolution_hours":30.8,"peak_hour":13,"quiet_hour":1,"peak_day":"Monday","worst_day":{"date":"2026-03-03","count":10},"monthly_trend":[33,33,54,34,36,47,44,17,13],"monthly_months":[1,2,3,4,5,6,7,8,9],"night_owl_score":0.06,"rat_season_peak":null,"archetype":{"name":"Steady State","icon":"\u2696\ufe0f"},"twins":{"cosmic":"90042","evil":"91330"},"top_agency":"LASAN","comparison_vs_avg":-0.956,"economics":{"agency_performance":[{"agency":"LASAN","count":213,"closed_count":203,"hours":33.2}],"infrastructure_count":7,"gentrification_count":2,"blight_count":102,"seasonal_volatility":0.38,"noise_ratio":0.0,"noise_pct":0.0,"most_ignored":{"type":"Illegal Dumping Item Pickup","hours":45.7,"closed_count":82},"rating":"BB"},"timing":{"night_owl_pct":3.9,"weekend_pct":13.8,"hour_distribution":[3,0,0,0,2,1,2,20,22,21,23,14,29,31,24,22,22,21,6,15,13,11,4,5],"dow_distribution":[22,104,56,57,20,31,21],"busiest_window":"Noon-3pm"},"channels":{"mobile_pct":0.0,"phone_pct":42.4,"online_pct":0.0,"other_pct":56.6,"unknown_pct":1.0,"known_count":308,"primary_channel":"Other"},"resolution":{"same_hour_pct":11.4,"same_day_pct":38.1,"within_week_pct":89.3,"median_hours":30.8,"p90_hours":168.4,"closed_count":289},"seasonal":[{"type":"Item Pickups","monthly":[15,12,15,9,8,29,15,5,4],"peak_month":"Jun","low_month":"Sep","swing_ratio":7.2},{"type":"Illegal Dumping Item Pickup","monthly":[3,8,29,13,4,9,10,8,2],"peak_month":"Mar","low_month":"Sep","swing_ratio":14.5},{"type":"Service Not Complete","monthly":[4,0,0,2,5,3,6,2,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Homeless Encampment","monthly":[2,5,3,2,4,1,0,1,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Graffiti Removal","monthly":[4,2,2,2,2,2,1,0,1],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0}],"diversity":{"unique_types":24,"focus_score":70.7,"distinctive_types":[{"type":"Illegal Sign Removal, News Rack Issues","lift":3.4,"pct":1.3},{"type":"Parking Issues","lift":3.0,"pct":1.9},{"type":"Landscape Maintenance","lift":2.2,"pct":2.9}]},"geo_stories":{"main_character":{"address":"25111 S Western Ave, Los Angeles, Ca, 90710","count":21,"top_type":"Illegal Dumping Item Pickup","position":[-118.30789,33.79614]},"turf_wars":{"type1":{"name":"Item Pickups","points":[[-118.30863,33.80691],[-118.30873,33.78871],[-118.30848,33.78719],[-118.30786,33.79598],[-118.30859,33.79174],[-118.30833,33.79971],[-118.30833,33.79971],[-118.30833,33.79971],[-118.30848,33.78719],[-118.30778,33.80593],[-118.30841,33.79504],[-118.30787,33.80548],[-118.30819,33.79033],[-118.30867,33.79328],[-118.30852,33.79925],[-118.30848,33.78719],[-118.30827,33.79703],[-118.30822,33.80352],[-118.30843,33.80624],[-118.30858,33.79222],[-118.30833,33.79971],[-118.30792,33.79651],[-118.30791,33.79565],[-118.30856,33.79235],[-118.30814,33.80116],[-118.30859,33.79174],[-118.30815,33.79546],[-118.30834,33.80555],[-118.30806,33.8039],[-118.30841,33.80276],[-118.30806,33.8039],[-118.30798,33.8],[-118.30806,33.8039],[-118.30841,33.80276],[-118.30781,33.7954],[-118.30781,33.7954],[-118.30781,33.7954],[-118.30841,33.80276],[-118.30781,33.7954],[-118.30818,33.79705],[-118.30859,33.79174],[-118.30807,33.80277],[-118.30852,33.79452],[-118.30834,33.80076],[-118.30795,33.79969],[-118.30873,33.80551],[-118.30781,33.7954],[-118.30815,33.79546],[-118.30858,33.79222],[-118.30797,33.79168],[-118.30781,33.7954],[-118.30807,33.80236],[-118.30792,33.79651],[-118.30848,33.78719],[-118.30867,33.79328],[-118.30834,33.8012],[-118.30779,33.8062],[-118.30843,33.80624],[-118.30848,33.78719],[-118.30787,33.80548],[-118.30844,33.78795],[-118.30807,33.80277],[-118.30807,33.80277],[-118.30798,33.8],[-118.30807,33.80277],[-118.30807,33.80277],[-118.30807,33.80277],[-118.30834,33.80735],[-118.30807,33.80277],[-118.30798,33.8],[-118.30875,33.79713],[-118.30821,33.79071],[-118.30802,33.79079],[-118.30867,33.79328],[-118.30848,33.78719],[-118.30852,33.79452],[-118.30807,33.80277],[-118.30793,33.7951],[-118.30843,33.80624],[-118.30848,33.78719],[-118.30804,33.80692],[-118.30864,33.80665],[-118.30843,33.80624],[-118.30795,33.79969],[-118.30817,33.79922],[-118.3079,33.79028],[-118.30786,33.79598],[-118.30804,33.80692],[-118.30788,33.79234],[-118.30786,33.79598],[-118.30815,33.79209],[-118.30844,33.7902],[-118.30952,33.78137],[-118.30803,33.8001],[-118.30778,33.80593],[-118.30852,33.80732],[-118.30852,33.80732],[-118.3084,33.78701],[-118.3096,33.78125],[-118.30779,33.79621],[-118.30779,33.79621],[-118.30848,33.78719],[-118.30852,33.78769],[-118.30788,33.79234],[-118.30859,33.79265],[-118.30825,33.80664],[-118.30789,33.79614],[-118.30806,33.8039],[-118.30788,33.79124],[-118.30875,33.80354],[-118.30842,33.7885],[-118.30842,33.7885]]},"type2":{"name":"Illegal Dumping Item Pickup","points":[[-118.30841,33.80276],[-118.30779,33.79621],[-118.30779,33.79621],[-118.30813,33.79497],[-118.30788,33.79124],[-118.30867,33.79328],[-118.30789,33.79614],[-118.30792,33.79651],[-118.30788,33.79124],[-118.30788,33.79234],[-118.30788,33.79124],[-118.30867,33.79412],[-118.30788,33.79124],[-118.30786,33.79454],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30788,33.79124],[-118.30781,33.79721],[-118.30789,33.80519],[-118.30789,33.79614],[-118.30792,33.79651],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30805,33.79693],[-118.30792,33.79651],[-118.30789,33.79614],[-118.30792,33.79651],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30793,33.79297],[-118.30793,33.7951],[-118.30789,33.79614],[-118.30788,33.79124],[-118.30784,33.79168],[-118.30781,33.79721],[-118.3086,33.78964],[-118.30788,33.79124],[-118.30788,33.80157],[-118.30789,33.78849],[-118.30781,33.7954],[-118.30788,33.80157],[-118.30843,33.80624],[-118.30801,33.79701],[-118.30795,33.80041],[-118.30801,33.79701],[-118.30827,33.79703],[-118.30802,33.79666],[-118.30788,33.79124],[-118.30797,33.79922],[-118.30827,33.79703],[-118.30789,33.79614],[-118.30801,33.79701],[-118.30825,33.78856],[-118.30788,33.79124],[-118.30792,33.79651],[-118.30789,33.79614],[-118.30788,33.79124],[-118.30821,33.79071],[-118.30781,33.7954],[-118.30791,33.79565],[-118.30781,33.7954],[-118.30781,33.7954],[-118.30788,33.79124],[-118.30795,33.79969],[-118.30795,33.79764],[-118.30793,33.79297],[-118.30832,33.79492],[-118.30788,33.79124],[-118.30779,33.79621],[-118.3079,33.79193],[-118.30798,33.79688],[-118.30808,33.79667],[-118.30791,33.79565],[-118.30781,33.7954],[-118.3079,33.79193],[-118.3079,33.79193],[-118.30719,33.78836],[-118.30719,33.78836],[-118.3079,33.79028],[-118.30859,33.79174],[-118.30825,33.78856]]}},"night_shift":[[-118.30833,33.79827],[-118.30772,33.79202],[-118.30815,33.79546],[-118.30795,33.80041],[-118.30848,33.78719],[-118.30848,33.78719],[-118.30848,33.78719],[-118.30848,33.78719],[-118.30788,33.79124],[-118.30795,33.79764],[-118.3078,33.78835],[-118.30848,33.78719]],"category_points":{"Item Pickups":{"count":112,"points":[[-118.30863,33.80691],[-118.30873,33.78871],[-118.30848,33.78719],[-118.30786,33.79598],[-118.30859,33.79174],[-118.30833,33.79971],[-118.30833,33.79971],[-118.30833,33.79971],[-118.30848,33.78719],[-118.30778,33.80593],[-118.30841,33.79504],[-118.30787,33.80548],[-118.30819,33.79033],[-118.30867,33.79328],[-118.30852,33.79925],[-118.30848,33.78719],[-118.30827,33.79703],[-118.30822,33.80352],[-118.30843,33.80624],[-118.30858,33.79222],[-118.30833,33.79971],[-118.30792,33.79651],[-118.30791,33.79565],[-118.30856,33.79235],[-118.30814,33.80116],[-118.30859,33.79174],[-118.30815,33.79546],[-118.30834,33.80555],[-118.30806,33.8039],[-118.30841,33.80276],[-118.30806,33.8039],[-118.30798,33.8],[-118.30806,33.8039],[-118.30841,33.80276],[-118.30781,33.7954],[-118.30781,33.7954],[-118.30781,33.7954],[-118.30841,33.80276],[-118.30781,33.7954],[-118.30818,33.79705],[-118.30859,33.79174],[-118.30807,33.80277],[-118.30852,33.79452],[-118.30834,33.80076],[-118.30795,33.79969],[-118.30873,33.80551],[-118.30781,33.7954],[-118.30815,33.79546],[-118.30858,33.79222],[-118.30797,33.79168],[-118.30781,33.7954],[-118.30807,33.80236],[-118.30792,33.79651],[-118.30848,33.78719],[-118.30867,33.79328],[-118.30834,33.8012],[-118.30779,33.8062],[-118.30843,33.80624],[-118.30848,33.78719],[-118.30787,33.80548],[-118.30844,33.78795],[-118.30807,33.80277],[-118.30807,33.80277],[-118.30798,33.8],[-118.30807,33.80277],[-118.30807,33.80277],[-118.30807,33.80277],[-118.30834,33.80735],[-118.30807,33.80277],[-118.30798,33.8],[-118.30875,33.79713],[-118.30821,33.79071],[-118.30802,33.79079],[-118.30867,33.79328],[-118.30848,33.78719],[-118.30852,33.79452],[-118.30807,33.80277],[-118.30793,33.7951],[-118.30843,33.80624],[-118.30848,33.78719],[-118.30804,33.80692],[-118.30864,33.80665],[-118.30843,33.80624],[-118.30795,33.79969],[-118.30817,33.79922],[-118.3079,33.79028],[-118.30786,33.79598],[-118.30804,33.80692],[-118.30788,33.79234],[-118.30786,33.79598],[-118.30815,33.79209],[-118.30844,33.7902],[-118.30952,33.78137],[-118.30803,33.8001],[-118.30778,33.80593],[-118.30852,33.80732],[-118.30852,33.80732],[-118.3084,33.78701],[-118.3096,33.78125],[-118.30779,33.79621],[-118.30779,33.79621],[-118.30848,33.78719],[-118.30852,33.78769],[-118.30788,33.79234],[-118.30859,33.79265],[-118.30825,33.80664],[-118.30789,33.79614],[-118.30806,33.8039],[-118.30788,33.79124],[-118.30875,33.80354],[-118.30842,33.7885],[-118.30842,33.7885]]},"Illegal Dumping Item Pickup":{"count":86,"points":[[-118.30841,33.80276],[-118.30779,33.79621],[-118.30779,33.79621],[-118.30813,33.79497],[-118.30788,33.79124],[-118.30867,33.79328],[-118.30789,33.79614],[-118.30792,33.79651],[-118.30788,33.79124],[-118.30788,33.79234],[-118.30788,33.79124],[-118.30867,33.79412],[-118.30788,33.79124],[-118.30786,33.79454],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30788,33.79124],[-118.30781,33.79721],[-118.30789,33.80519],[-118.30789,33.79614],[-118.30792,33.79651],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30805,33.79693],[-118.30792,33.79651],[-118.30789,33.79614],[-118.30792,33.79651],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30789,33.79614],[-118.30793,33.79297],[-118.30793,33.7951],[-118.30789,33.79614],[-118.30788,33.79124],[-118.30784,33.79168],[-118.30781,33.79721],[-118.3086,33.78964],[-118.30788,33.79124],[-118.30788,33.80157],[-118.30789,33.78849],[-118.30781,33.7954],[-118.30788,33.80157],[-118.30843,33.80624],[-118.30801,33.79701],[-118.30795,33.80041],[-118.30801,33.79701],[-118.30827,33.79703],[-118.30802,33.79666],[-118.30788,33.79124],[-118.30797,33.79922],[-118.30827,33.79703],[-118.30789,33.79614],[-118.30801,33.79701],[-118.30825,33.78856],[-118.30788,33.79124],[-118.30792,33.79651],[-118.30789,33.79614],[-118.30788,33.79124],[-118.30821,33.79071],[-118.30781,33.7954],[-118.30791,33.79565],[-118.30781,33.7954],[-118.30781,33.7954],[-118.30788,33.79124],[-118.30795,33.79969],[-118.30795,33.79764],[-118.30793,33.79297],[-118.30832,33.79492],[-118.30788,33.79124],[-118.30779,33.79621],[-118.3079,33.79193],[-118.30798,33.79688],[-118.30808,33.79667],[-118.30791,33.79565],[-118.30781,33.7954],[-118.3079,33.79193],[-118.3079,33.79193],[-118.30719,33.78836],[-118.30719,33.78836],[-118.3079,33.79028],[-118.30859,33.79174],[-118.30825,33.78856]]},"Service Not Complete":{"count":22,"points":[[-118.30873,33.78871],[-118.30841,33.79504],[-118.30796,33.80075],[-118.30788,33.80157],[-118.30869,33.79639],[-118.3079,33.79193],[-118.30848,33.78719],[-118.30862,33.79032],[-118.30838,33.79653],[-118.30858,33.79222],[-118.30858,33.79222],[-118.30848,33.78719],[-118.30861,33.78668],[-118.30851,33.78809],[-118.30859,33.79174],[-118.30838,33.79653],[-118.30859,33.79174],[-118.30838,33.79653],[-118.30825,33.7936],[-118.30838,33.79653],[-118.30838,33.79653],[-118.30858,33.79222]]},"Homeless Encampment":{"count":18,"points":[[-118.30786,33.79598],[-118.30791,33.79565],[-118.30784,33.79693],[-118.30784,33.79693],[-118.30801,33.79701],[-118.30792,33.79651],[-118.30805,33.79693],[-118.30827,33.79703],[-118.30801,33.79701],[-118.30784,33.79693],[-118.30802,33.79666],[-118.30801,33.79701],[-118.30827,33.79703],[-118.30784,33.79693],[-118.30805,33.79693],[-118.30805,33.79693],[-118.30781,33.7954],[-118.30793,33.7951]]},"Graffiti Removal":{"count":16,"points":[[-118.30802,33.79079],[-118.30825,33.78856],[-118.30842,33.78766],[-118.30779,33.80367],[-118.30791,33.80203],[-118.30818,33.79268],[-118.3077,33.80333],[-118.30855,33.78739],[-118.30825,33.78856],[-118.30827,33.79703],[-118.30783,33.79355],[-118.30779,33.78877],[-118.30792,33.79651],[-118.30855,33.78739],[-118.30961,33.78186],[-118.30875,33.79713]]},"Landscape Maintenance":{"count":9,"points":[[-118.30808,33.80664],[-118.30783,33.79419],[-118.30783,33.79419],[-118.30783,33.79419],[-118.30808,33.80664],[-118.30808,33.80664],[-118.30808,33.80664],[-118.30808,33.80664],[-118.30808,33.80664]]}}},"story":{"titles":{"total":"DEMAND SIGNAL","snitch":"SOCIAL CAPITAL","efficiency":"STATE RESPONSE","time":"PEAK HOURS","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"Informal norms prevail","efficiency":"Median resolution time","time":"Midday service load","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"la","city_name":"Los Angeles","period":{"year":2026,"start":"2026-01-01","end":"2026-09-09","label":"2026 through Sep 9","is_partial_year":true,"generated_at":"2026-09-24T20:19:21.988810+00:00","notes":["Los Angeles changed service-request systems in March 2025. Counts combine legacy and new-system requests; service definitions may differ.","Los Angeles information-only records, call-center interactions such as information provided, status checks and transfers, are excluded from all counts and comparisons."],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":1271806,"located_requests":1268996,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":365,"current_count":311,"difference":-54,"percent_change":-14.794520547945206,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}