{"zip_code":"10154","total_complaints":109,"rank":186,"total_zips":301,"population":0,"per_capita_rate":null,"per_capita_rank":null,"per_capita_total":201,"top_3":[{"type":"Illegal Parking","count":39,"percent":35.8},{"type":"Taxi Complaint","count":10,"percent":9.2},{"type":"Blocked Driveway","count":7,"percent":6.4}],"top_descriptor":"Blocked Hydrant","unusual_complaint":"Taxi Complaint","creative_descriptor":"Driver Complaint - Non Passenger","snitch_score":{"score":51,"label":"High State Legibility","count":56,"definition":"Noise and parking-related reports"},"avg_resolution_hours":1.4,"peak_hour":13,"quiet_hour":0,"peak_day":"Wednesday","worst_day":{"date":"2026-05-20","count":4},"monthly_trend":[12,8,21,5,18,12,18,12,3],"monthly_months":[1,2,3,4,5,6,7,8,9],"night_owl_score":0.32,"rat_season_peak":null,"archetype":{"name":"Curb Market","icon":"\ud83d\ude97"},"twins":{"cosmic":"11222","evil":"11692"},"top_agency":"NYPD","comparison_vs_avg":-0.988,"economics":{"agency_performance":[{"agency":"NYPD","count":60,"closed_count":60,"hours":0.8}],"infrastructure_count":8,"gentrification_count":0,"blight_count":4,"seasonal_volatility":0.5,"noise_ratio":0.4,"noise_pct":9.2,"most_ignored":{"type":"Illegal Parking","hours":0.9,"closed_count":39},"rating":"AAA"},"timing":{"night_owl_pct":11.0,"weekend_pct":18.3,"hour_distribution":[0,4,1,0,4,0,2,1,3,9,8,4,2,11,9,3,11,6,4,7,6,7,2,5],"dow_distribution":[9,15,19,23,16,16,11],"busiest_window":"Noon-3pm"},"channels":{"mobile_pct":87.2,"phone_pct":0.9,"online_pct":10.1,"other_pct":0.0,"unknown_pct":1.8,"known_count":107,"primary_channel":"App"},"resolution":{"same_hour_pct":44.1,"same_day_pct":83.9,"within_week_pct":94.6,"median_hours":1.4,"p90_hours":84.2,"closed_count":93},"seasonal":[{"type":"Illegal Parking","monthly":[4,2,9,1,9,4,5,4,1],"peak_month":"Mar","low_month":"Apr","swing_ratio":9.0},{"type":"Taxi Complaint","monthly":[1,2,1,0,0,1,2,3,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Blocked Driveway","monthly":[1,2,0,1,2,1,0,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"Water System","monthly":[0,0,1,0,2,2,2,0,0],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0},{"type":"For Hire Vehicle Complaint","monthly":[1,0,3,0,0,0,0,1,1],"peak_month":"N/A","low_month":"N/A","swing_ratio":1.0}],"diversity":{"unique_types":22,"focus_score":51.4,"distinctive_types":[{"type":"Taxi Complaint","lift":35.9,"pct":9.2},{"type":"For Hire Vehicle Complaint","lift":11.6,"pct":5.5},{"type":"Sidewalk Condition","lift":5.5,"pct":3.7},{"type":"Homeless Person Assistance","lift":5.4,"pct":4.6},{"type":"Water System","lift":3.1,"pct":6.4}]},"geo_stories":{"main_character":{"address":"345 Park Avenue","count":106,"top_type":"Illegal Parking","position":[-73.97325,40.75817]},"turf_wars":{"type1":{"name":"Illegal Parking","points":[[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817]]},"type2":{"name":"Taxi Complaint","points":[[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97167,40.75747],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817]]}},"night_shift":[[-73.97167,40.75747],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817]],"category_points":{"Illegal Parking":{"count":39,"points":[[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817]]},"Taxi Complaint":{"count":10,"points":[[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97167,40.75747],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817]]},"Blocked Driveway":{"count":7,"points":[[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817]]},"Water System":{"count":7,"points":[[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817]]},"For Hire Vehicle Complaint":{"count":6,"points":[[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97167,40.75747],[-73.97325,40.75817]]},"HEAT/HOT WATER":{"count":5,"points":[[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817],[-73.97325,40.75817]]}}},"story":{"titles":{"total":"DEMAND SIGNAL","snitch":"CIVIC VIGILANCE","efficiency":"HIGH CAPACITY","time":"PEAK HOURS","vibe":"LOCAL CHARACTER","intro":"YOUR DISTRICT","top3":"REVEALED PREFERENCES","archetype":"CLASSIFICATION","twins":"COMPLAINT TWIN","econ_intro":"STATE CAPACITY","agency":"AGENCY RESPONSE","infra":"PUBLIC GOODS","gentri":"DISPLACEMENT RISK","blight":"NEIGHBORHOOD EFFECTS","volatility":"SEASONALITY","ignored":"SERVICE GAPS","rating":"LIVABILITY INDEX"},"subtitles":{"total":"Measuring citizen voice","snitch":"Active citizen monitoring","efficiency":"Rapid service delivery","time":"Midday service load","vibe":"Distinctive complaint signature","econ_intro":"How well does government work here?","agency":"Bureaucratic efficiency by department","infra":"Physical infrastructure decay","gentri":"Construction activity proxy","blight":"Visible disorder indicators","volatility":"Complaint pattern stability","ignored":"Longest wait by category","rating":"Composite service quality"}},"city":"nyc","city_name":"New York City","period":{"year":2026,"start":"2026-01-01","end":"2026-09-09","label":"2026 through Sep 9","is_partial_year":true,"generated_at":"2026-09-24T20:11:17.602899+00:00","notes":[],"baseline_complete":true,"time_of_day_available":true,"source_total_requests":2760898,"located_requests":2742762,"methodology_url":"/data/methodology.md"},"yoy":{"previous_count":73,"current_count":109,"difference":36,"percent_change":49.31506849315068,"status":"available","reason":null,"period":{"previous_start":"2025-01-01","previous_end":"2025-09-09","current_start":"2026-01-01","current_end":"2026-09-09","days":252}}}