Washington DC ZIP 20011: 2025 311 report
Jan 1, 2025–Dec 31, 2025 · Full year
48,529311 reports
ZIP 20011 accounts for 48,529 reports in Washington DC’s 311 records during this period. Explore complaint categories, reporting patterns and the neighborhood map.
Top reported categories
| Category | Reports | Share |
|---|---|---|
| Bulk Collection | 8,943 | 18.4% |
| Parking Enforcement | 4,983 | 10.3% |
| Scheduled Yard Waste | 3,640 | 7.5% |
Same dates, one year apart
For the matched period Jan 1, 2026–Sep 9, 2026, reports changed +6.4% compared with the same dates in the previous year (35,762 → 38,060 reports).
Recorded closure time
The median time to recorded closure was 91.2 hours among eligible records. Administrative closure does not prove a repair was completed.
What these numbers mean
These are service requests, not a count of unique incidents or residents. ZIPs come from reported addresses or geographic assignment; postal ZIPs and neighborhood boundaries are not the same. Cities use different categories and reporting systems, so city totals are not directly comparable.
- DC Government Information records, logged by the 311 call center, are excluded from all counts and comparisons.
The map displays samples of located reports. Download this ZIP’s data (JSON) or read the municipal sources and calculation methods.
Data through Dec 31, 2025. Report generated Sep 24, 2026.