Boston ZIP 02118: 2025 311 report
Jan 1, 2025–Dec 31, 2025 · Full year
25,070311 reports
ZIP 02118 accounts for 25,070 reports in Boston’s 311 records during this period. Explore complaint categories, reporting patterns and the neighborhood map.
Worcester Square station has a shelter. Street cleaning needs the curb outside.
Top reported categories
| Category | Reports | Share |
|---|---|---|
| Needle Pickup | 5,524 | 22.0% |
| Parking Enforcement | 3,004 | 12.0% |
| Requests for Street Cleaning | 3,002 | 12.0% |
Same dates, one year apart
For the matched period Jan 1, 2026–Sep 9, 2026, reports changed -5.0% compared with the same dates in the previous year (17,914 → 17,018 reports).
Recorded closure time
The median time to recorded closure was 2.2 hours among eligible records. Administrative closure does not prove a repair was completed.
What these numbers mean
These are service requests, not a count of unique incidents or residents. ZIPs come from reported addresses or geographic assignment; postal ZIPs and neighborhood boundaries are not the same. Cities use different categories and reporting systems, so city totals are not directly comparable.
- Boston counts combine the legacy and new-system exports during the 2025–2026 transition.
The map displays samples of located reports. Download this ZIP’s data (JSON) or read the municipal sources and calculation methods.
Data through Dec 31, 2025. Report generated Sep 24, 2026.